Friendly and welcoming staff . All very informative, but there was no pressure put on us to buy. Lots to choose from in the show room and the bonus of sale prices Once we had decided what we wanted... See more
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Having purchased a divan base from Furniture Village in Abingdon, We had it delivered on 12th September. The delivery men were Jo and Kalman. They were outstanding in the care they took of our hom... See more
Perfect delivery from Henry & Jobie On time and exceeded our expectations. Don’t usually comment on companies but felt I had to due to their professionalism and pure enthusiasm to make sure we we... See more
As always we were met with a smiling friendly face and offered help if we needed it. No trailing around behind us where ever we went! The staff are very nice in the Abingdon store and very helpful. We... See more
Company details
Contact info
Fairacres 41, OX14 1TP, Abingdon, Oxfordshire, United Kingdom
- 0800 804 8879
4.8
Excellent
1K reviews
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The friendly professional service given…
The friendly professional service given to by Ryan Barrett at the Abingdon store was excellent, just good advice which helped shape our thinking on the best sofa set for us. Well done Ryan
July 22, 2026
Unprompted review
Very professional service
Very professional service, from the point of choosing to delivery and installation. From the things to improve - a bit more advanced communication close to delivery time would be great.
July 8, 2026
Unprompted review
So friendly
So friendly. Didn't push sale,gave us plenty of time to choose.Nice atmosphere, staff all seemed happy and friendly.
Gave good information about products we wanted.Lovely coffee and cookie helped
July 19, 2026
Unprompted review
Carl was very helpful
Carl was very helpful, explained everything in a very relaxed but professional way.
July 20, 2026
…trip to buy bedroom furniture
Excellent sales assistant Matt Basden who was very helpful and polite
July 16, 2026
Unprompted review
Not too good to start with
Not too good to start with. Salesperson didn't have a clue! Spoke with the sales manager (Simon i think) who was extremely helpful and accomodating. Also the salesperson who went through our order, payment, delivery etc was most helpful and polite! Have been buying from there since the store opened.
July 14, 2026
I visited furniture village 2 days back…
I visited furniture village 2 days back and was really impressed. The staff was really professional, they let me see all the stuff freely, didn't pushed me to buy, but I bought a sofa, its looking really great in our house and its quality is also impressive
July 12, 2026
Unprompted review
The sales executive that I dealt with…
The sales executive that I dealt with at the Abingdon branch was excellent, very friendly and helpful. I would give him 10 out of 10 for customer services. I can't comment on delivery yet as I have ordered bespoke furniture. I would rate my experience so far as excellent and would consider further purchase from this store.
July 13, 2026
May use AI-assist with repliesRead more
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Monza Chair Vintage grey (dining chairs)
We purchased a 6 seater dining table and chairs ,chairs are Monza chairs vintage grey, it was over 4 years ago but paid over £2000 for it. The chairs are completely worn on every corner of back of chairs. Bearing in mind we have only 2 people living in our home and the chairs are hardly used, I believe this fabric to be totally inferior. I telephoned customer service today to be told frames of Chairs have a 20 year guarantee but fabric only 2 years. I would have expected any purchase from your company to last more than 4 years.
July 12, 2026
Unprompted review
Reply from Furniture Village - Abingdon
Good Afternoon, I am truly sorry to hear about the issues you've experienced with the fabric on your dining chairs and your disappointment with their longevity. I understand your frustration, especially given the limited use and the price paid. Please send a copy of your review, order number, full name, and billing address to myexperience@furniturevillage.co.uk so we can investigate this further for you. Many thanks, Martin
Kind and knowledgeable staff.
The staff were really knowledgeable and pleased to talk to us, with absolutely no pushing to get a sale. Everyone seemed really happy to be there, and the allowed us plenty of space to look around and find what we liked.
July 5, 2026
Unprompted review
Great customer service from Natalie…
Great customer service from Natalie today, who took time to look through my issues and resolve them. I have consistently had good customer support from Furniture Village
July 6, 2026
Unprompted review
We ordered a bed and it took 6 months…
We ordered a bed and it took 6 months to complete
January 13, 2026
Unprompted review
Reply from Furniture Village - Abingdon
Good afternoon, We are sorry to hear about your experience and appreciate your feedback. While delivery lead times are estimated, we would like to look into what has happened with your order.
If you would like us to investigate further, please email your order number, full name and billing address to myexperience@furniturevillage.co.uk and our team will review this for you.
Best Wishes,
Nahid
Greeted by a lovely Lady
Greeted by a lovely Lady, but not harassed, able to walk around uninterrupted. Made our choice, ordered, paid all with ease and politeness. This was a returning visit bought from them before always treated well and with respect. Would recommend them.
June 23, 2026
Unprompted review
Every one was helpful and friendly
Every one was helpful and friendly, from Philip the sales person to Reef and Chris the delivery people. The furniture was assembled and all the packaging taken away very efficiently, a big thank to them all.
June 19, 2026
Great help and advice from Khadija
Great help and advice from Khadija . Excellent customer service- thank you.
June 19, 2026
Unprompted review
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