Furniture Village - Bristol Reviews 

My partner and I have just bought a sofa for our new house and Jak was super helpful, very approachable and really friendly. Highly recommend talking to him when purchasing furniture :)

Professional advice and wasn’t too pushy. James Bailey

The shop was well organised we found what we needed the person who helped us charlie was very helpful and friendly and we didn’t feel pressurised at all

Good service they was on time interacting was good 👍 pleasant approachable

Very good choices

Purchased our new mattress from Cribbs Causeway and from start to finish excellent service from in store from Shirley and Charlie and such a smooth stress free delivery from Kyle and Freddy. Kyle and Freddy took care of everything delivering the mattress putting it where it needed to be and removing all packaging and taking such care with everything, can’t thank them enough.

The staff there were very friendly and gave good advice. There was a very good selection of dining sets to choose from. All were very reasonable in price and quality.

The furniture selection is great and the staff are knowledgeable, helpful and personable.

The salesman in the shop was very helpful and understood our needs. He explained options to us. When something went wrong with our delivery, the guys were very helpful and sorted it our promptly

Not pushy staff, helpful and know their stuff

Excellent service from staff member Charlie , plenty of choice and no pressure to purchase

A very happy helpful man. Good information about the furniture.

We had a fantastic experience with James at Furniture Village. This was our first stop while sofa shopping, and from the moment we arrived, James was warm, welcoming and genuinely helpful without ever being pushy or robotic, which unfortunately can be the case in some other furniture stores.

James was personable, friendly and incredibly patient. He took the time to really listen to what we were looking for, answered all of our questions thoroughly and even added plenty of humour along the way. He made the whole experience feel relaxed, comfortable and enjoyable rather than like a sales pitch.

We felt we were in a safe pair of hands throughout the process and really appreciated James’s knowledge and approach. A big thank you to James for making what could have been a stressful decision such an enjoyable experience. He is a real credit to Furniture Village!

It's good to have a variety of design styles and methods staff employ when managing tasks.

Wide selection of dining chairs to try; no pressure salesperson

The person who came to assemble/deliver the furniture was rude to me. He told me he has alot of work for the day, he has no time to come and mess around in my house. Simply because I asked him to reposition the sofa so that it can stop blocking the exit door.
He referred me as 'Love' I felt offended as im not his love.
He has no respect and lack communication skills to customers. I spent alot money in the store but the end service was very poor.
I won't want him near or around my house in future.

Friendly service.

They are all very lovely people that they have for their sales team. Whoever is doing the hiring knows what to look for. Each staff member was friendly but not too pushy.
They also welcome dogs which is a help when you are needing to get something for your home.

my issue with furniture village is delivery times. THey are taking far too long. I was given one delivery date 9th Sept which unfortunately was not possible. the next date was 10days later which is also inconvenient. When I asked why I was just told oh that's when we are next in your area. This is not acceptable for an article that is not cheap I would expect a better response