Matthew at the Chelmsford store was extremely helpful from start to finish when we were buying our sofas. He gave us great advice without ever being pushy, which can sometimes be the case in furn... See more
Location
Switch locationUnit B, Clock Tower Retail Park, Westway, CM1 3BG Chelmsford, Essex, GB
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Matthew was very good at explaining the different choices we had. He helped us make a choice without being pushy . He also got us the best deal . The other sales assistant an Indian gentleman also off... See more
Absolutely fantastic service from start to finish. Knowledgeable helpful staff who went above and beyond helping us measure and choose our furniture. This included assessment for delivery of sofa to... See more
This is our first visit to furniture village. Mathew, one of the staff in here wished us first and given an overview which was an icebreaker for us, felt like welcomed and made our selection easier... See more
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Unit B, Clock Tower Retail Park, Westway, CM1 3BG, Chelmsford, Essex, United Kingdom
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Fabulous service and buying experience.
Greeted by Matt as soon as we walked in, no pressure selling, just helpful advice.
Great advice on our final selection, and Matt run us right through our final selection and ordering process.
Fabulous knowledgable service and a pleasurable buying experience . Highly recommended.
Ian was very informative about the…
Ian was very informative about the options available and helped us pick the best option for our requirements.
i was served by tammy
i was served by tammy, who was very helpful, friendly and made it a great experience. i will definitely come back.
Patricia was very helpful
Patricia was very helpful, with material colour letting me see other styles of chairs that used the material colour I choose.
Quality furniture and a great Sales Consultant
Quality furniture at a good price and the Sales Consultant Matthew could not have been more professional, courteous and helpful.
Tammy was friendly
Tammy was friendly, helpful and knowledgeable. Thank you for the rug too
I am a frequent customer
I am a frequent customer. I always get great service from Stuart who goes the extra mile to understand our requirements. The variety and quality are impressive and if anything does go amiss Furniture Village are only too happy to put it right.
Great experience
Caroline the sales assistant was lovely explained everything to my elderly dad and I she advised him to try the chairs that he liked as everyone of them felt differently. Decision made and all arranged just waiting for delivery in about a months time.
Very polite and helpful done us a good…
Very polite and helpful done us a good deal
Sofa purchase
Recently purchased a sofa and was assisted by Patricia. What a lovely, helpful and patient woman she is! Finally found the right one and it was ordered and delivered very quickly! Normally buying furniture is quite stressful, I find, but Patricia made the whole experience pleasant! So easy in fact, that I came back and purchased a coffee table. Will definitely be coming back for more items in the future. Thanks Patricia!!!
Patricia in the Chelmsford store was a…
Patricia in the Chelmsford store was a fantastic help when my husband and I were trying to choose new sofas and a dining table last month. She had the patients of a saint and answered all our questions! Nothing was too much trouble.
Excellent customer service
Ian at the Chelmsford store was very helpful and knowledgeable. He spent a long time with us making sure that we tried all of the sofas in the style ranges which we were looking for without being at all pushy.
Able to take my time and without any…
Able to take my time and without any pressure to purchase
Great customer service from Caroline
Great service from Tammy
Tammyvwad extremely helpful and guided…
Tammyvwad extremely helpful and guided us towards the right sofa.
Patricia was very knowledgeable and…
Patricia was very knowledgeable and helpful. She spent time explaining how the sofas worked and all the different fabrics and colours we could choose from. An enjoyable experience
Very Satisfied
I walked into Furnitire Village looking for wardrobes. Patricia in the Chelmsford branch helped me obtain the wardrobe I was looking for and also a headboard for my bed. She was very helpful and I made my choice with her help and came out of the shop very satisfied.
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