Furniture Village - Cheltenham Reviews 

Justyna was helpful, honest and not pushy in any way. My elderly father was able to take his time choosing the right suite for him last month. The new suite was delivered today on time.

Karen who served us couldn't have been more helpful, she waa brilliant and knew all about the different wardrobes in store. We wanted a certain size and she helped find the styles in that size without being pushy ir trying to sell us anything. She had the perfect balance of being helpful and polite, it was like chatting with a friend. She was very professional with her knowledge and advice on what it would look like if we chose a different colour wood too.
We saw a chest of drawers too and bought that. We could take it immediately as its old stock so together with the helpful gentleman lifting the drawers for us too we had a grade 1 experience. Looking forward to our delivery next!

Really helpful and friendly. Great advice and we're very excited to have our new furniture delivered. Thank you 😊

We dealt either Ben Charlett in the Cheltenham store and he was great. Gave us plenty of space to try out all the mattresses but was on hand to answer any questions. Unlike other places he didn’t pressure us which is a welcome change.
We found the perfect mattress and pillow combination. Will definitely visit again.

Great service from Sarah again! The whole team are friendly and approachable but there is no pressure sell.

Good selection of beds, Justina was very helpful and not pushy

We received the usual excellent service from Justyna.

Please please 🙏 thank Sarah what a wonderful lady couldn't do enough for us. Think we found a friend. Sarah thank you 🤩 we were lucky people to meet you 🙏🤗🥂

All the staff in the store were friendly and helpful. Particular thanks goes to Ben who went above and beyond and was so personable, making the whole shopping experience a fab one!

We were browsing / shopping for a bed, and this was the first store we visited in the process. The array of options were many, and the Salesman was highly knowledgable for the various options. Trevor also had a good bedside manner laced with witty remarks. We ended up selecting a store bargain, although as it turned out the delivery process would be not so smooth, (in terms of notification times). Although the delivery guys were great, and efficient.

Wonderful service from Mr Bubb at Cheltenham store.Professional, happy, efficient. Love the new sofa and this was a fabulous shopping experience.

Karen was so lovely and the other staff as well,the atmosphere in the shop was so welcoming and made us feel at home and well taken care of.
Excellent service

We had a very helpful sales man called Craig. He listened to what we wanted and directed us to the right bed. He had excellent knowledge on all the products

Had great service from Sarah when buying my stools. Took the time to provide advice and a tape measure to ensure they fitted under my kitchen island. Nothing was too much trouble. Great customer service.

Warm friendly service didn't feel rushed or pressured to buy anything. Sarah from Cheltenham went above and beyond. Such a kind, thoughtful person. I returned in the same week and placed my order.

Damien was fab today. Viewed the sofa yesterday in another branch and came to my local branch today to order. Looking forward to the new sofa’s

The staff at the Cheltenham branch are excellent. Friendly, helpful & they know their products. Always a good shopping experience at FV Cheltenham.

Showroom well presented with quality furniture at competitive prices. Staff very helpful and not overbearing. Complimentary hot drinks and toilet available.

Staff very friendly and helpful thank you:)

Excellent customer service. Initially on the phone and in the store. The sales lady JUSTYNA was so helpful. Her knowledge of the item I purchased was impressive but there was no sales pressure at all. She made me feel she had my interests at heart and I also felt she was the finest sales person I have met in a long time . A real asset to Furniture VILLAGE.