Furniture Village - FC Norwich Reviews 

1,796
TrustScore 5 out of 5

4.9

Sprowston Retail Park, Salhouse Road, NR7 9AZ Norwich, Norfolk, GB


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Rated 5 out of 5 stars

Delivery was prompt. Richard and James got on with the job in hand. Two sofas were unpacked, feet put on and gliders . Positioned where we requested them to be. Showed us fire safety labels etc. They... See more

Rated 4 out of 5 stars

The delivery was great, Richard and Alex arrived within the allotted time. They put all protective covers down throughout. They were polite, professional and explained what they needed. They were c... See more

Rated 5 out of 5 stars

Fantastic service from Dan and James! They delivered our new dining table and did a brilliant job constructing it for us. They were both friendly, professional and really careful throughout the whole... See more

Rated 5 out of 5 stars

After a very long wait our new corner unit arrived this morning. The two delivery drivers - Richard and James were brilliant. They brought in the parts and assembled with great care. They were very po... See more


Company details


Contact info

  • Sprowston Retail Park, Salhouse Road, NR7 9AZ, Norwich, Norfolk, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,796)

65,458 reviews in the last 12 months

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Rated 5 out of 5 stars

Really good communication with delivery…

Really good communication with delivery time updates. Both delivery staff were polite and friendly, and did an excellent job of installing my new chair. They cleared all the packaging away and took it with them afterwards. First class service. Thank you

May 22, 2026
Unprompted review
Rated 4 out of 5 stars

Delivery and Fitting

James & Dan delivered and fitted my bed frame. Quick and efficient - James was great at answering any questions I had. Thank you

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Sofa set delivered A*

Today my new sofa set was delivered by Darren & Andy, they were very pleasant and very considerate of my property, also arrived in the alloted time slot which was great.
They took great care when bringing the sofas in and setting them up and leaving no mess by taking all cardboard and plastic which was great.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Andy & Darren

Andy & Darren delivered our new sofa bed. They were friendly, quick and showed us how to work it. Such lovely people doing a great job!

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

All fine

All fine. The two gents were polite, professional and efficient, providing an excellent delivery service. Many thanks.

May 17, 2026
Unprompted review
Rated 5 out of 5 stars

Effortless on every step from ordering…

Effortless on every step from ordering in the 1st place to accepting the delivery, delivery guys were awesome & very efficient. All in all very pleased from start to finish so thankyou to everyone involved

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

James and Dan.

James and Dan arrived at the allotted time. They worked as a team and quickly had the corner unit assembled and in place. They cleared up the packaging and took it with them. They were courteous and professional. Very pleased with the corner unit.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery Service

Very pleased with Andy and Darrren the two delivery people. I had ordered a dinning table with two benches and the table was built in my dining area. The two men were professional and efficient but with friendly banter. They dealt with the furniture quickly and cleared up packaging as they went and it was a pleasure to deal with them. They made sure I was happy with the furniture and it was a very positive experience. Well done to Andy and Darren!

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Very friendly, polite and courteous. They were very efficient. They had my sofas unpacked and installed quickly. Before they left they tested the recliners checking they both worked. They removed all the packaging before they left. Overall a very good service from the distribution centre to the delivery. Would definitely buy from The Furniture Village again as it has been a great experience from start to receiving my sofas.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great Delivery Service

Our delivery was on time and James and Dan did a great job putting our chairs together, placing them in our lounge and removing all the packaging. Very pleasant lads, really recommend Furniture Village and their staff.

April 24, 2026
Unprompted review

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