Luke and Rich gave us a great service. Second floor flat and nothing was too much trouble. Furniture unpack and assembled. Guys were very friendly and professional,made the whole experience with furni... See more
Location
Switch locationWest Quay Retail Park, Harbour Parade, SO15 1BA Southampton, England, GB
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We bought a lovely sofa from Furniture village in Southampton the staff were helpful and gave us time to discuss our needs. The sofa is fantastic, and the delivery to the isle of Wight was faultless,... See more
We are extremely happy with the delivery of our furniture. Everything was delivered, assembled and carefully tested to make sure it was working perfectly. Once everything was finished, all the boxes... See more
We had our new sofas deliverd this morning by Shane & Scott, they were both very friendly and polite. A credit to Furniture Village. Tina & Michael Whitlock.
Company details
Contact info
West Quay Retail Park, Harbour Parade, SO15 1BA, Southampton, England, United Kingdom
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Delivery day given then updated to a…
Delivery day given then updated to a time window which on the day the guys arrived within that slot. In fact they arrived within the first 15 minutes of the three hours so this was great and not have me waiting
Polite, tidy and set up item then placed in room of choice so all good 👍
Lovely mattress and great delivery team
Scott and Joe delivered our new mattress this morning and were very careful with our property and arrived on time and were very polite. Thank you.
Perfect delivery
Luke & Rich were perfect from start to finish. 5 stars guys. Well done
Friendly, polite delivery, recommended!
On time, polite, very helpful delivery team of Luke and Rich. Couldn't ask for more. Highly recommended.
Scott and Joe were very professional…
Scott and Joe were very professional and helpful and arrived on time
Luke and Rich were superb
Luke and Rich were absolutely brilliant. Took a lot of care not to damage anything and were very courteous. They were a credit to Furniture Village and would recommend to anyone.
May use AI-assist with repliesRead more
I had a message back from furniture…
I had a message back from furniture village I sent back what they asked for and have heard nothing from them 😞

Reply from Furniture Village - FC Southampton
Excellent mattress selection
Loads of mattresses to choose from and we settled on a good one. David was really helpful in getting us there, lots of good advice, friendly too, thank you!
Both Mac & Scott were absolutely…
Both Mac & Scott were absolutely brilliant really friendly chaps, phoned me half an hour before they arrived. They made sure my floors were covered before offloading the sofa. I am thrilled with my new corner sofa fits perfectly in my living room.
No negative comments 100% customer service. Would recommend Furniture village to friends and family.
Slumber sofa set
Looked all over online for a good 2 seater and a 3 seater sofa bed set
Other websites were "cheap" or too expensive
Furniture village was not the cheapest but a fair price for what it is and very glad we made that choice!
The delivery guys Mac and Scott were on time, well presented and left everything clean and tidy, also took all the packaging with them!
Luke and Rich were prompt and careful…
Luke and Rich were prompt and careful when they delivered our dining table and six chairs. They assembled it all and took away all the cartons. What more could you ask for.
The delivery guys
The delivery guys, Luke and Rich were great, careful and quick. Really pleased with FV and would definitely purchase from the again. Karen
We were a bit nervous ordering from…
We were a bit nervous ordering from Furniture Village as the independent store we have used closed John Lewis had a very poor selection instore.From the initial contact and ordering ,delivery times everything went well. The sales person in store very knowledgeable.Luke and Rich who delivered our item today was great.Arrived within the time slot given . Recieved a text stating they would arrive within a 20 minute window and arrived on time.Both were polite and professional All packaging taken away with them.I have heard and read reviews of bad service from Furniture Village. In our case everything has been perfect and we are very happy with our new leather sofa.
We were first told from the distributor…
We were first told from the distributor what to expect time approximation day before the delivery . Then a text that you could tract how soon the delivery would be done.
Rich and Luke who delivered and assembled our dining table and chairs. Were professional, fast made sure table was level. I was happy with it. Took away all the packaging as well.
Super polite and helpful guys
Super polite and helpful guys!
Had a couple of questions and problems with quality of the table and chairs delivered. He answered all our queries very fully and professionally and told us very clearly options and next steps
Tha k you for the great service
Came on time
Came on time, unpacked carefully and in a timely fashion
Great service from luke and rich
Very happy with the service from luke and rich instalation was smooth and quick would recommend to anyone thinking off buying
Excellent customer service from Natalie
Phoned furniture village after care team this afternoon & spoke with Natalie, who was exceptional, put me at ease immediately, very knowledgeable , quickly directed the follow up service that is required.
The gentleman were polite and very…
Shane and Scott were amazing during our delivery.
They called in advance and arrived on time.
Brilliant service 👍
Excellent Service
Excellent Service Shane and Scott were very professional credit to the company
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