Ordering experience in-store was easy, couldn’t have been more than 15 mins. Accommodated our need to reschedule our delivery after our completion date moved (thanks Stewart!). Also shoutout to Joe an... See more
Location
Switch locationHigh Wycombe Retail Park, London Road, HP11 1LP High Wycombe, GB
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Clarence Paul at Furniture Village in High Wycombe was doing a great job of giving customers the time they needed, despite working alone. He was friendly, offered me a drink and didn't rush through th... See more
I received excellent customer service from Nadia, Sales Consultant at the High Wycombe branch. She was approachable, friendly, and highly knowledgeable. She was honest and addressed all my concerns th... See more
Marky was in my view what every sales person should be polite cheerful helpful but remaining in the background until required. He was able to answer all our questions and give advice on all options we... See more
Company details
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High Wycombe Retail Park, London Road, HP11 1LP, High Wycombe, United Kingdom
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Nadia was great very friendly and…
Nadia was great very friendly and helpful
Great experience
Staff were very welcoming and friendly. Clarence was extremely helpful and assisted with all my requirements. Thank you.
I received excellent customer service…
I received excellent customer service from Nadia, Sales Consultant at the High Wycombe branch. She was approachable, friendly, and highly knowledgeable. She was honest and addressed all my concerns thoroughly. I would definitely recommend her and will visit the store again.
A good range and helpful friendly staff
You had a good range of furniture and we found what we were looking for. Your representative was then very helpful about the options available and any necessary extras.
A satisfying experience
Marky was in my view what every sales person should be polite cheerful helpful but remaining in the background until required. He was able to answer all our questions and give advice on all options we were looking at. A very satisfying experience.
Clarence does a great job
Clarence Paul at Furniture Village in High Wycombe was doing a great job of giving customers the time they needed, despite working alone. He was friendly, offered me a drink and didn't rush through the process of me ordering furniture. He was very patient, professional and easy to talk to - 5/5!
James the GM was exceptional 5******
Very good and friendly customer service
Very good and friendly customer service
Good show room with a lot of options…
Good show room with a lot of options for furniture on display.
Faultless experience
Ordering experience in-store was easy, couldn’t have been more than 15 mins. Accommodated our need to reschedule our delivery after our completion date moved (thanks Stewart!). Also shoutout to Joe and JT who delivered our sofas in a timely manner, built with care, and took away the cardboard boxes and all the other rubbish with them. Can’t fault the service. On top of that, the sofas are lush, high quality and definitely feels like it will last us a long time
Fantastic and friendly experience from…
Fantastic and friendly experience from start to finish will definitely use gain thank you .
Efficient and courteous sales…
Efficient and courteous sales assistance. I never felt under undue pressure. The options for delivery and assembly and the price attached were explained clearly. Very happy with the customer service.
Comfortable Experience
Good customer service. Ended up buying a great dinning table & chairs, just what we wanted.
Marky Pitt at the High Wycombe branch…
Marky Pitt at the High Wycombe branch was very helpful. Allowed us space to discuss between ourselves which sofas we liked and ones we didn’t. We went back the next day to purchase our Sofas and Marky was there to help us with the purchase
Lovely people at High Wycombe store
Smooth transition buying mattresses, really helpful and bent over backwards to help us. Such a pleasant experience and nice hot chocolate!
Very good customer service
Very good customer service. Nadia was very helpful and efficient. Was a speculative visit and came away with a brand new sofa.
Very helpful
Donna who I spoke with was very helpful and informed me what the procedure was regarding my mattress under guarantee. She was professional and friendly.
Easy to order additional item to a…
Easy to order additional item to a previous order
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