I went to look at buying a dinning table/chairs - the Sales assistance was Billy Mills / he was very helpful & showed me how to adjust the tables etc & checked the measurements for me. He was very pa... See more
Location
Switch locationSt. Andrews Quay Retail Park,, Clive Sullivan Way, HU3 4SA Hull, GB
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Bill served us and was very professional and kind. He also recognised us as previous customers which was nice. Bought another table to go with the larger one and the suite. Furniture Village will alwa... See more
When entering the store you're greeted with a friendly hello and left to look around without being bombarded with questions. The staff seem to know exactly when to step in and when to give you room an... See more
Bought a three piece suite and other items.Great value for money.The assistant called Emma was so helpful.No pressure or pushy tactics.Lovely girl.She was patient and kind .would definitely recommend... See more
Company details
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St. Andrews Quay Retail Park,, Clive Sullivan Way, HU3 4SA, Hull, United Kingdom
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very helpful excellent service thank…
very helpful excellent service thank you Simon
Emma was very knowledgeable and helpful.
Excellent choice of furniture which…
Excellent choice of furniture which just seems a cut above all the other furniture shops. Staff very friendly, helpful and knowledgeable. The sales person who dealt with us was amazing. The whole process from start to finish was so much easier than another major furniture chain I won t mention.
The service was fantastic
The service was fantastic, the sales lady guided us to exactly what we wanted and we made our purchase very quickly
Our first visit to Furniture Village
Our first visit to Furniture Village. We were looking to buy a mattress. We were acknowledged on arrival. Though the store was quiet as they had only just opened. We were left to have a look around for a short while. The gentleman who attended to our search was helpful, informative and answered any questions. We did find a mattress to suite. Our own choice with some guidance.
Really helpful
Really helpful, friendly, went through all the paperwork and explained it really well.
Very happy with the service.
Made Us Feel Welcome from the Moment We Walked In”
We recently bought a dining table and six chairs from Furniture Village, and I honestly couldn’t be happier with the experience.
From the moment my daughters and I walked into the store, we were made to feel very welcome. We were even offered refreshments, which was such a lovely touch.
The staff were absolutely wonderful throughout the whole process. They were friendly, helpful and knowledgeable, but most importantly, they were not pushy at all. We were able to take our time looking around and choosing the right dining table and chairs for our home without feeling pressured.
From browsing to making our final choice, we were treated so nicely and with genuine kindness. It made what could have been a stressful decision into a really enjoyable experience.
A big thank you to everyone at Furniture Village for making us feel so welcome. I would definitely recommend them based on the excellent customer service we received! 🙏😊
Been in here a few times bought stuff…
Been in here a few times bought stuff helpful
Fantastic customer experience given by…
Fantastic customer experience given by Simon. Fully explained the options for the sofa and gave additional incentives on top of sale price. I would definitely recommend to family and friends .
Staff on hand to help but no pressure…
Staff on hand to help but no pressure selling.
Great service from entering the door…
Great service from entering the door and no hard sell
Staff and service great
Really honest sales people
Really honest sales people
Really friendly team and they dont jump on you as soon as you walk in. Great experience all round
The service and hospitality were very…
The service and hospitality were very good from the moment we walked into the showroom
We had a great experiene in the store.
We had a great experience in the store. Gemma gave us all the information we needed, answered all our questions and gave us time to discuss and finalise our decision. I hope the sofas will much the store experience x
Served with patience
Served with patience, consideration and understanding of what we needed.
I wasn't pressured in buying anything
I wasn't pressured in buying anything
And sales person ,Simon routledge was great he took his time and made feeel at ease, I ended up buying the sofa bed I wanted, it was a great experience ,si thank you
Choice ,quality and fantastic customer service
After visiting several other retailers looking for furniture it was nice to walk into Furniture Village and have a great choice of quality sofas ,designs and colours as we had little or no idea what we were looking for before today .
Simon our sales person was amazing .
Not pushy but patient and explained everything ,nothing was too much trouble .
We found what we wanted at a good price and couldn't ask for more .
No wonder they get 4.8 on Trust Pilot .
Tank you Simon 😄
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