Furniture Village - Ipswich Reviews 

Rachel (sales assistant) was very helpful making it very clear what our options were and the costs involved. She spent time with us and never rushed us to make a decision. In fact she went above and beyond.

We were acknowledge and allowed to walk around without pressure. After selection the salesperson then gave us further details on the unit. He the ran through to delivery and costs which were acceptable and completed the purchase.

One of our chairs was delivered damaged and we were told someone would be in touch to arrange a replacement. We have heard no more.

Craig was very helpful in explaining all the options in relation to an extendable dining table we wanted to buy.

We went into Furniture Village needing a couple of new sofas. We knew exactly what we wanted and Craig was excellent in showing us the possibilities. Before long we found the exact size, shape, colour and came away having ordered our perfect sofas! No need to trawl round the other stores! Thanks Craig!

Excellent helpful assistance by Alan will definitely visit again ,lots of choice

Keith Shepherd was an excellent salesperson - knowledgable and non pushy.

Very good service and expert advice on product

Informative staff without being pushy, Keith in particular was very helpful

Sales consultant Alan Townsend - knowledgeable about the products, patient and kind to my elderly mother. Presented option with pros and cons clearly without any pressure. A great ambassador for Furniture Village. Made our purchase choice simple.

Friendly, knowledgeable sales staff who are not too pushy. Easy purchase process which our salesman described clearly. Apologies cannot recall his name but he was excellent. Then left the store to get a phone call regards delivery and it will be delivered in two days. Great service

I am 5’ and found the base of new bed too high to be able to get in and out. I had brought IN STORE. If I had gone back home and ordered ONLINE I could have returned it and got a refund. I have now ordered and paid for a ‘shallow’ base.

Alan the salesperson was fantastic took time explaining every Detail, and was pleasant and patient

The staff were very helpful and pleasant

The staff are good and Chris was very helpful

We have recently bought a couple of items from here, and both times Rachael was extremely helpful, knowledgeable and above all fun to deal with, if you cannot have a laugh (or cry) when spending money - when can you!!!
The quality is spot on, but delivery times are painfully slow - although that is not the stores fault.
Go in after 4 on a Sunday - you will be the only ones in there as they are open until 5pm.

Lovely experience in store choosing with attentive staff member Chris who was helpful and not pushy

We went into Furniture Village today & were met by Craig. He was extremely helpful throughout and we are delighted with our new Sofa!

Helpful Professional Knowledge and Very Understanding, all in all great customer Service

Easy to order online. Already have a matching item from this range and the quality is exceptional. Bought a leather sofa in store too and the service was incredible! Worth paying the extra for goods from this store