Furniture Village - Leicester Reviews 

3,322
TrustScore 5 out of 5

4.8

Fosse Park South, LE19 1UT Leicester, England, GB


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Rated 5 out of 5 stars

Lovely experience in the shop yesterday ordering a new sofa. Felt completely relaxed and wasn't immediately jumped on by a salesperson. When a gentleman did approach, Shak, he was very polite. Sha... See more

Rated 5 out of 5 stars

We had a fantastic experience at Furniture Village. A huge part of this was due to Shak, who was extremely attentive and knowledgeable. Shak gave us excellent, useful advice and never rushed us into m... See more

Rated 5 out of 5 stars

Thanks to Shak for his exceptional customer service service! Because of how well he treated us and was patient with us when we purchased our mattress, we returned to buy our dining table with him too.... See more

Rated 5 out of 5 stars

Manish was friendly, knowledgable, with no pressure sales. Explained the sales process simply and did his best to ensure I left the showroom a fully satisfied customer. Will definitely return for my... See more


Company details


Contact info

  • Fosse Park South, LE19 1UT, Leicester, England, United Kingdom

  • 0116 497 2120

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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4.8

All reviews

(3,322)

65,147 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Purchasing a bed and mattress

We visited Furniture Village Fosse Park Leicester today to purchase a new bed. Shak was very helpful and knowledgeable. Great service

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

Manish was really professional

Manish was really professional, helpful and friendly, he advised me enough to make a informed decision about my sofa, i did not once feel as though he was backing me to a corner as most salesmen would do, great service all around. I have now purchased the sofa of my dreams fkr my new house!

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great salesman in ‘Paddy’

Great salesman in ‘Paddy’. Not pushy and very informative. Gave us the information and price with no hidden extras. We left store with time to discuss and return later that week to purchase a suite. No pressure sales person, was a big factor to return to store.

August 20, 2026
Rated 5 out of 5 stars

Mo was a great help

Mo was a great help. Totally professional and courteous.
He explained everything in detail and was really knowledgeable in his dealing with us.
Great service. Thank you.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

great customer service from Shak

Me & my husband went in looking for a new mattress for our new home. We were taken care of by Shak. He was very helpful, informative and not pushy. We wanted some time to think about our purchase so we returned the next day and Shak helped us through with our purchase. He was very friendly and it was nice talking to him too. Thank you for the great service Shak!

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

We enjoyed the shopping experience

We enjoyed the shopping experience, whilst we asked if we wanted help we didn’t find the approach too overpowering. After selecting a sofa we went to look at bedroom furniture and the salesman left us for about 15 minutes to allow us to look our own before coming to check on us, we liked that time alone.

August 16, 2026
Unprompted review
Rated 5 out of 5 stars

Was served by Ash

Was served by Ash, great guy and great service ended up buying a king size ottoman for £900, he was really knowledge about the beds and really friendly would recommend him.

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful

Helpful, polite and clear with costs, Mo was a delight to deal with.

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

I am very happy with the service

I am very happy with the service. Mr. Adnan explained everything clearly and was extremely helpful in helping us select the right furniture for our new home. His guidance and professionalism made the whole experience easy and enjoyable. Highly recommended!

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

Manish and other staff friendly and accommodating

Staff allowed me to change the type of chairs I liked to chairs from another set at no extra cost.
Manish was professional and approachable with a wonderful sense of humour. Transaction was quick and easy and free coffees as a bonus 👍😁 Good quality table and chairs and a decent price.

August 16, 2026
Unprompted review

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