Furniture Village - Lincoln Reviews 

Fabulous service, Lewis in store was extremely polite, helpful and knowledgeable, he made our selection so much easier. Also, thank you to Simon, Andy and James who were efficient and extremely tidy on delivering our sofa. Would highly recommend.

We dealt with Steve who was chatty and helpful without being too pushy.Figuring best way you'd like to make payments and offering interest free.

This is concerning the delivery people Scott and Pierce. Scott did most of the work inside the house, we could not have had a more efficient and friendly pair. Whilst assembling the furniture they explained how to disassemble if we ever needed to. Scott even helped me move the conservatory furniture back in.

Steve was very helpful , explained all the differences and found us a sofa that suited our needs . 5 stars cheers bud !

Great welcome
and fantastic customer service by Craig Roylance

First class delivery by Paul and Thomas

Steve at the Lincoln branch was brilliant and helped us find a great sofa

May I say firstly say a huge thank you to Lewis at the Lincoln branch,after having the most horrendous experience at DFS Lewis was incredibly knowledgeable of the product we purchased and was a complete gentleman and was very friendly and approachable.Thank you Lewis for everything. Love the product our sofa and at least it wasn't mis sold like DFS did with us the week before on a £4000 sofa, horrendous company and Angelina from the Lincoln branch needs sacking and needs to go to customer service school for beginners,she is in no way a professional nor qualified to interact with customers, Lewis you need to train the guys across the road how to do it perfectly,thank again Lewis. Mr and Mrs Martin

The sales consultant Steve Markham was very friendly, helpful and not at all pushy. A very pleasant experience by me and my wife ordering 2 sofas. There was even tea, coffee and cookies if we wanted them!!

Craig at Lincoln was brilliant honest and very helpful throughout a big purchase

Craig at the Lincoln store was so friendly, knowledgeable and helpful. Thank you

Friendly and helpful customer service.

Excellent service at the Lincoln store, finally found a new sofa yay! Thanks to Jake and Steve for the help, highly recommended!

Phil Watts was brilliant, we visited the Lincoln store twice and couldn’t decide from a few table / sofa options and Phil was so patient, answering our questions without any pressure and with a smile on his face. We’d come back to Furniture village just to deal with Phil. Really happy and can’t wait for our furniture to be delivered.

Great support from Oktawia and Craig from the beginning to end. Excited for my order. Thank you both!

recently purchased a sofa from Furniture Village in Lincoln and couldn’t be happier with the entire experience. From the moment I walked into the store, the staff were welcoming, knowledgeable, and genuinely helpful without being pushy. They took the time to understand what I was looking for and guided me through the options available.

The quality of the sofa is excellent — it’s comfortable, stylish, and clearly built to last. Delivery was smooth and arrived exactly when promised, with the team being professional and respectful of my home.

Overall, a fantastic shopping experience from start to finish. I would definitely recommend Furniture Village in Lincoln to anyone looking for quality furniture and great customer service.

Great experience at Furniture Village Lincoln. Friendly, helpful staff and a smooth, no-pressure buying process. Highly recommend!

Great experience from start to finish! Beautiful store, extremely friendly and very helpful staff, free drinks and cookies lol, what more could you ask for! Highly recommend/

We had a really good experience at Furniture Village. Lewis looked after us and was friendly, helpful, and knew his stuff. He took the time to answer our questions without making us feel rushed. Would definitely recommend him and the store.

Friendly, patient and helpful. No pressure sales.