Furniture Village - Manchester Reviews 

2,627
TrustScore 5 out of 5

4.8

White City Retail Park, White City Way, M16 0RP Manchester, GB


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Rated 5 out of 5 stars

Excellent service provided by Dinesh. He helped us make right selections. He spent hours with us showing different beds, mattress, wardrobes & dinning table. All products are very high quality & value... See more

Rated 5 out of 5 stars

As we entered the store Was introduced himself and offered assistance. We explained our requirements and he was very helpful in showing us the various options available, which were many. He left us to... See more

Rated 5 out of 5 stars

I wanted to leave a 5-star review for Dinesh at Furniture Village, Old Trafford. My family and I were looking for 1 sofa set and a dining table. Dinesh took the time to understand what we needed, s... See more

Rated 5 out of 5 stars

We were well looked after by our sales lady Cathy. Cathy was such a lovely personable lady who couldn’t have done anymore for us. Cathy met us with a polite smile, gave plenty of information to us re... See more


Company details


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  • White City Retail Park, White City Way, M16 0RP, Manchester, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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4.8

All reviews

(2,627)

65,303 reviews in the last 12 months

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Rated 5 out of 5 stars

Service provided by your salesman…

Service provided by your salesman Dinesh Jadhav was exceptional and made all the difference. We came to look around and ended up making the purchase. We have been customers of furniture village for nearly 25 years and are repeat customers.

August 6, 2026
Rated 5 out of 5 stars

Fab service

Excellent and friendly service at the Manchester White City store. David was helpful and informative - but also knew exactly when we needed time. Delicious coffee and fresh cookies a very clever sales bonus - which was gratefully received. Really lovely experience

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Thanks Kam

Kam helped us a lot. She showed us what sofa we was looking for and found the exact colour to match our other sofa. She really took her time to help us and helped us make an order. The experience with her has been amazing and I would definitely go back. 10/10 customer service thank you so much Kam xxx

August 5, 2026
Unprompted review
Rated 1 out of 5 stars

Very rude and arrogant manger at…

Very rude and arrogant manger at Manchester White City

August 1, 2026
Unprompted review
Furniture Village - Manchester logo

Reply from Furniture Village - Manchester

Good afternoon, I’m sorry to hear about your experience and the concerns you have raised regarding your interaction with the manager at our Manchester White City store. To enable me to investigate this for you, please email a copy of your review, along with your full name, address, and order number, to myexperience@furniturevillage.co.uk. Kind regards, Gabriel

Rated 5 out of 5 stars

Outstanding Service from Dinesh

We had a fantastic experience with Dinesh at Furniture Village, White City Retail Park. He was professional, approachable, and genuinely friendly. He took the time to explain everything clearly and guided us through the entire sales process without any pressure. We’re really happy with our purchase and would highly recommend Danish to anyone looking for furniture. Thank you for the excellent service!

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

We came to purchase a dining set and…

We came to purchase a dining set and bar stools. We were taken care of by Kam who was extremely helpful and helped us explore all of the available options and combinations of seating. We left with everything we came for at a great deal. Would definitely recommend.

August 2, 2026
Unprompted review

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