Furniture Village - Manchester Reviews 

Very helpful and knowledgeable. Definitely recommend

Affy at White City was very polite and courteous. He left us to try the sofas and was there to show us how all the various features worked 10/10

Good customer care service by Iram Shaikh.

We recently bought a dining table from Furniture Village, White City and Cathy made the whole experience a pleasure. From the moment we arrived, she was professional, knowledgeable, and incredibly efficient, without any pressure to buy.
She offered us cookies and drinks, made us feel welcome, and gave us plenty of time to make our decision without feeling rushed. It’s hard to believe she’d only been with Furniture Village for seven weeks, as her customer service was outstanding.
Cathy was absolutely lovely, and it was a pleasure doing business with her. She’s a real credit to Furniture Village, and we wouldn’t hesitate to recommend her to anyone looking for great service.

We received excellent customer service from Affy. He was very patient and he took time to explain all that we needed to know regarding our furniture.

I will definitely recommend furniture village to people.

David was extremely helpful and informative regarding sofas and fabric choices.

Today we bought a new sofa and bed for our new home. Dinesh was our sales consultant - he made the whole process easy and enjoyable. He was knowledgable, informative and went the extra mile to help us in making a decision. Thanks to Dinesh and the team at Furniture Village!

Fantastic experience. bought a ottaman bed frame , kam the sales rep was fantastic no hard sell sorted a very good deal for us can’t fault anything. Would definitely recommend furniture village

We had a great experience at Furniture Village, especially thanks to Dinesh Jadhav. We were looking for a display cabinet that would perfectly suit the space we had at home, but we were struggling to find the right one. Dinesh took the time to understand our requirements, showed us suitable options, and explained the materials, quality, and design details clearly.

We also noticed there was a price difference compared to another furniture shop, and Dinesh kindly helped us match the price, which made the whole buying experience even better. His helpful attitude, patience, and excellent customer service made the process smooth and enjoyable.

We really appreciate his support and would highly recommend Dinesh to anyone looking for great service at Furniture Village. Thank you, Dinesh, for your help!

Was very helpful, expert trustworthy and experienced specially Mr Dinesh Jadhav who was always very helpful.
Thank you for the good service and it’s not the first time we have been customers for more than seven years and also always would like to buy furniture from Furniture Village.

A lovely experience in in store today in Manchester. Kam was very helpful. Thankyou

Dinesh, was very kind and helpful when we visited and bought our couch, I highly recommend his help and advice. He was also very patient and not at all pushy. Great customer service :)

Kam sorted out a very good quality bed. and also very good deal through family and friends and very friendly staff can fault anything bought from furniture village in the past

Dinesh is so supportive and energetic to guide throughout our visit to shop.
He knows everything on furniture and explains patiently .Had very nice experience and could select best furniture. Customer care is so good

David looked after us today and he was excellent. He introduced himself, offered us help and gave his card should we have any questions while we were looking around. He was the perfect mix of being helpful without being pushy. Throughout talking to us he was personable, explained everything we needed to know and made sure everything on the order was correct before proceeding. A brilliant experience all round

I literally came in to browse for furniture as I’ll be moving in a couple of months, met Kam in store and she was amazing, she explained everything and how it works and as it’s a one stop shop, I ended up buying a lot of furniture there and then with her, her energy, personality and passion really made me feel like an individual and was so happy with my purchase, my plan was to shop around the other stores in the area but never needed to as it had everything we needed and Kam was amazing. Thanks!

Cathy Shaikh was so helpful, took the time to explain everything, listen to our needs and help find what we needed.

Dinesh Jadav was very helpful and made the experience very nice

We recently purchased the Moreno 3 Seater Fabric Sofa, a coffee table, a side table, and a bench, and we couldn't be happier with the experience.

A special thank you to Shaan Arqum, who looked after us from start to finish. He was incredibly patient, knowledgeable, and never made us feel rushed. He took the time to go through all the measurements with us, ensuring everything would fit perfectly in our home, and answered every question we had with genuine care and professionalism.

The whole buying experience was smooth, enjoyable, and stress free thanks to Shaan's outstanding customer service. It's rare to come across someone who is so dedicated to helping customers make the right choice rather than simply making a sale.

We absolutely love our new furniture and would highly recommend both the store and Shaan to anyone looking for quality furniture and exceptional service. Thank you for making what can often be a difficult decision such an enjoyable experience. We will definitely be returning for future purchases!

We had an excellent experience at Furniture Village thanks to Shan from old Trafford branch. He was incredibly patient, knowledgeable, and never once made us feel under any pressure to make a purchase. He took the time to answer all of our questions, listened carefully to what we were looking for, and helped us find the perfect Sofa.

Shan's professionalism, hard work, and genuine commitment to providing outstanding customer service really stood out. It's rare to meet a sales consultant who is so dedicated to making sure customers are happy rather than simply making a sale.

We were thoroughly impressed with Shan and would highly recommend him to anyone visiting Furniture Village. Thank you for making our shopping experience so enjoyable!

Mrs Aqeel