The store was clean and tidy, and the salesman, Austin, was fantastic.I visited Furniture Village in Norwich with my mum and ended up leaving with a new sofa. Austin gave us plenty of time and sp... See more
Location
Switch locationSprowston Retail Park, Salhouse Road, e Road, Norwich, GB
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See what reviewers are saying
We were really helped by Helen which was great-we’d been dithering about this one or that one, configurations and colours and she spent a lot of time helping us! When we decided what we wanted she wa... See more
We trawled around many shops looking for sofa, In furniture village Shane gave assistance without being pushy and couldn't help enough. Arranged for samples to be sent out to us. Fantastic service fro... See more
We went to the Norwich Furniture Village store, although it wasn’t our original plan — we’d been looking at sofas in other shops and just popped in to have a look before making our minds up. What... See more
Company details
Contact info
Sprowston Retail Park, Salhouse Road, e Road,, Norwich, United Kingdom
4.8
Excellent
1K reviews
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Excellent service
The staff attended to us and explained details of our purchase to our satisfaction. They are the best.
The delivery team is superb, handling your items with expert care and setting up to fit your space properly
June 17, 2026
Unprompted review
Salesman Austin was great
Salesman Austin was great, wasn’t rushy in anyway. Was helpful, relaxed and knowledgeable.
Very happy
June 9, 2026
Corner settee
Very good quality product just a shame for the gliders that took 2 extra weeks to organise due to being missed off the original delivery date.
May 24, 2026
Unprompted review
Helen was very friendly ,helpful but…
Helen was very friendly ,helpful but didnt put pressure on us
June 3, 2026
Unprompted review
The salesman had a great attitude
The salesman had a great attitude - less sales and more knowledge sharing. Good range of beds and mattresses and plenty of flexibility.
June 4, 2026
The staff were friendly and helpful
The staff were friendly and helpful. There was a good selection of furniture.
May 29, 2026
Unprompted review
Rhian was fantastic as always in Norwich
May 31, 2026
Unprompted review
Great experience overall
Great experience overall. David was great to work with. Answered all our questions and made some helpful suggestions.
May 30, 2026
We found everything we wanted made…
We found everything we wanted made easier by Dan Waters from the Norwich store answered questions as we went along having not brought furniture for along time it was a bit daunting over all a valuable experience awaiting delivery
May 23, 2026
Unprompted review
Spoke to Paige P today 26/05/26 after…
Spoke to Paige P today 26/05/26 after waiting to get a response on my furniture repair this was then dealt with very quickly. Thanks to her.
May 26, 2026
Unprompted review
Super Store
Warm welcome and left alone to look around. All staff were helpful and knowledgeable in relation to all the products. We discussed our requirements with Phil, who was understanding, patient and extremely helpful and because of him we placed our order.
May 25, 2026
Chris was helpful
Chris was helpful, professional, friendly and engaging making the experience easy and enjoyable.
May 22, 2026
Helen Petrie was your sales person
Helen Petrie was your sales person, and she was extremely helpful in explaining everything regarding the furniture we were interested in purchasing. Her friendly manner was very professional.
April 22, 2026
Unprompted review
Dan was fantastic
Dan was fantastic; helpful, friendly, knowledgeable, funny and made us all feel at ease. Thanks Dan.
May 17, 2026
Excellent selection of Sofas'
Excellent selection of Sofas'. Sales lady had a in-depth knowledge of the products available and we were treated respectfully. Tea provided was very nice as was its accompanying cookie.
Have bought from this chain before with no problems.
May 14, 2026
Unprompted review
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