Furniture Village - Preston Reviews 

3,090
TrustScore 5 out of 5

4.9

Unit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW Preston, GB


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Rated 5 out of 5 stars

Excellent service from very knowledgable staff. One member of staff in particular stood out - her help/advice and more importantly her patience (after what must seem like my 50th visit), was fantas... See more

Rated 5 out of 5 stars

Andy at furniture Village Preston was extremely helpful and pointed us in the right direction. As a professional photographer I needed furniture that was strong and sturdy to keep my equipment in and... See more

Rated 4 out of 5 stars

The product and the Company from the sales team onwards at Preston branch were very helpful and knew their product and the 3 seater and 2 seater green leather are good quality and reasonably priced.... See more

Rated 5 out of 5 stars

Went to the store yesterday to look for a leather recliner settee. I must say a special thank you to Abdul Hasim - the Sales Consultant who assisted us. He was extremely helpful, kind and knowledgeabl... See more


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  • Unit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW, Preston, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,090)

65,303 reviews in the last 12 months

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Rated 5 out of 5 stars

I was left to browse and to make my…

I was left to browse and to make my decision on my purchase before a sales person came over. I really appreciated being given this time without feeling pressured. When the sales person came over she was very helpful. She helped me to measure the dining set I was looking at and showed me how the table extended. She did not make me feel pressured, she was very professional. She allowed me time to make my final decision on my purchase. Once I had decided to purchase the dining set the sales person was very informative, talking me through all aspects of the sale, including lead times, delivery and how to care for my purchase. The buying process was seamless and quick. The lady who sorted my sale was very friendly and informative. In the past I have left shops and not made a purchase if I felt harassed by sales people on entering a store but have to say I did not feel like this on my visit to Furniture Village. I can fully recommend them for their professionalism and for the quality and choice of items for sale in their store.

August 31, 2026
Rated 5 out of 5 stars

Excellent customer service…

This is the second time I have purchased furniture from this store & as I walked in with my elderly father to buy him a recliner chair, Carolyn who served me last time remembered me & served us again, she was extremely helpful, patient, knowledgeable & friendly, nothing was too much trouble & as before, her customer service skills were excellent. Very pleasurable experience, thank you Carolyn.

August 31, 2026
Rated 5 out of 5 stars

Recommend Furniture Village

Store well laid out. Sales person friendly but very professional. Got a great sales deal. Thank you very much. I will not hesitate to shop at the Capital Centre Furniture Village again.

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

Had a really good experience at…

Had a really good experience at Furniture Village Preston. Kevin was friendly, helpful and knowledgeable, which made the whole process easy and enjoyable. Great customer service and a good experience overall. Would definitely recommend.

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

Bed head purchase

We purchased a new bed head from store and the knowledge and advice given by Andy Mottley was first class.He worked with us to ensure that we got the right product we needed but never put us under any pressure to purchase. Thank you.

August 30, 2026
Unprompted review
Rated 5 out of 5 stars

Staff and service at the store

Excellent service and support from Dave today. His knowledge and support was invaluable as we navigated through the store. We will be using furniture village again and asking for Dave’ support

August 29, 2026
Unprompted review
Rated 5 out of 5 stars

Good quality furniture at competitive…

Good quality furniture at competitive price, and knowledgeable staff. Nowhere else came close. Carolyn was very helpful, knowledgeable without being pushy and thereby secured our custom.

August 29, 2026
Rated 5 out of 5 stars

Went to furniture village in capital…

Went to furniture village in capital centre to get a mattress.

Spoke to kevin and he was very professional and very informative and answered all my questioned.

Managed to settle on a mattress and kevin has been with me since th moment I walked into the store to point of sales

August 29, 2026
Unprompted review

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