Furniture Village - Reading Reviews 

1,273
•
TrustScore 4.5 out of 5

4.6

Forbury Retail Park, Forbury Road, RG1 3JD Reading, GB

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Rated 5 out of 5 stars

Salim Hasnat had a nice approach. Professional, knowledgeable and courteous, but with no hard sell We popped in to browse new dining tables on Saturday, went home to remeasure and make deci... See more

Rated 5 out of 5 stars

Walking into Furniture village as first time buyers was intimidating with thr huge outlet and so many display pieces!! Eventually we left as a happy customer having secured really good deals on our pu... See more

Rated 5 out of 5 stars

Ali served us in store and he is very helpful, kind and gave us many options to think about, very good advise and I would definitely recommend this store to family and friends. We bought our family... See more

Rated 5 out of 5 stars

Furniture Village Romford Swarn Marwaha We bought some dining room chairs . Swarn was extremely helpful, friendly and very professional. A very positive experience thanks to Swarn .


Company details


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  • Forbury Retail Park, Forbury Road, RG1 3JD, Reading, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,273)

66,872 reviews in the last 12 months

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Rated 5 out of 5 stars

Rapid delivery of dining furniture

We ordered a dinning table and chairs, expecting delivery in 2- 3 weeks, but to our delight received it in 10days!
Two humorous but very professional men came to deliver it today and did an excellent joy, installing, taking away all packaging and leaving the place tidy. Thank you Reef Sio for the excellent delivery service.

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Mark

Great service from Mark! He took the time to help us choose the perfect fabric for our new chair and made the whole process easy and enjoyable. He also gave us a generous discount, which was greatly appreciated. Excellent customer service—we’re very happy with the experience.

Thank you
Andy & Sarah

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect!

I can’t fault anything. All of the people who were involved were absolutely great. Fab furniture too! Would recommend Furniture Village to anyone.

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service provided for bed purchase

Popped in to the Reading branch to look at some beds. Was looked after by a chap called Chris who was sent over from the Farnborough branch. Have to say the service we received from Chris was excellent. His knowledge was first class and he was not pushy at all. Our intention was just to look at beds today and purchase later. However, as the service from Chris was excellent we purchased the bed there and then. I don't normally purchase things on the spot but this time round have made an exception. Hopefully, its money well spent. Once again, thanks to Chris.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Really helpful member of staff

Really helpful member of staff, Kira, supported us through process and had lots of patience as we came back a couple of times before we made a decision. Very knowledgeable staff who listen carefully to requirements.

July 23, 2026
Rated 5 out of 5 stars

Exceptional service during furniture purchase

We had a fantastic experience at the Reading Branch. Mark Lovegrove, our advisor was very friendly and informative. We came looking for a specific sofa and bed and Mark was able to answer ant questions we had and help us find the most suitable furniture for our home. We will definitely be returning in the future!

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Mo was very helpful with our search for a dining table. Very knowledgeable and easy to talk to. Finally have a dining table ordered and cannot wait to receive it. Thank you to Mo and his Manager for taking our order and completing it.

July 25, 2026
Rated 5 out of 5 stars

Kira Chim was very helpful

Kira Chim was very helpful, efficient and discussed in detail the entire purchasing of our new sofas today enabling us to make the right decisions for us!
Thank you!

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

Knowledgeable friendly staff and wide range of products

From when we arrived in the shop we were met by a friendly member of staff, Mark Lovegrove enquiring what we were looking for and listened to our requirements. He pointed us in the right direction giving us information and options without being pushy. We were left to look around in a relaxed store without pressure but knew Mark was on hand to answer any questions, which we had many. I'm pleased to say we managed to purchase all the items we went in for at reasonable prices.

July 21, 2026
Unprompted review

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