The experience in the shop was very good, the salesman was attentive and very professional we were told the delivery would be about 6 weeks which was perfect as we have a family gathering just after... See more
Location
Switch locationForbury Retail Park, Forbury Road, RG1 3JD Reading, GB
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We visited Reading store Mark Lovegrove was friendly helpful and answered all our questions and explained everything making it a brilliant experience.We have purchased furniture for lounge dining... See more
Salim Hasnat had a nice approach. Professional, knowledgeable and courteous, but with no hard sell We popped in to browse new dining tables on Saturday, went home to remeasure and make deci... See more
We were served by Jimmy Carey who was very good as offering the options about dining table. We made a decision to buy a round dining table. Very impressed with service and Jimmy's super service. Cant... See more
Company details
Contact info
Forbury Retail Park, Forbury Road, RG1 3JD, Reading, United Kingdom
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Really helpful member of staff
Really helpful member of staff, Kira, supported us through process and had lots of patience as we came back a couple of times before we made a decision. Very knowledgeable staff who listen carefully to requirements.
Exceptional service during furniture purchase
We had a fantastic experience at the Reading Branch. Mark Lovegrove, our advisor was very friendly and informative. We came looking for a specific sofa and bed and Mark was able to answer ant questions we had and help us find the most suitable furniture for our home. We will definitely be returning in the future!
Mark the consultant was super helpful…
Mark the consultant was super helpful and knowledgeable and helped us find the reclining chairs that were perfect for us.
The air con in the store was a great added bonus
Martin and Jamil from furniture village…
Martin and Jamil from furniture village were great in assembling by Sofa
Mo was very friendly and helpful
Mo was very friendly and helpful. We received all the information we needed and it was an excellent experience
mo fantastic service
wonder experience and guidance from Mo, happy to recommend him
Great service
Mo was very helpful with our search for a dining table. Very knowledgeable and easy to talk to. Finally have a dining table ordered and cannot wait to receive it. Thank you to Mo and his Manager for taking our order and completing it.
Kira Chim was very helpful
Kira Chim was very helpful, efficient and discussed in detail the entire purchasing of our new sofas today enabling us to make the right decisions for us!
Thank you!
Knowledgeable friendly staff and wide range of products
From when we arrived in the shop we were met by a friendly member of staff, Mark Lovegrove enquiring what we were looking for and listened to our requirements. He pointed us in the right direction giving us information and options without being pushy. We were left to look around in a relaxed store without pressure but knew Mark was on hand to answer any questions, which we had many. I'm pleased to say we managed to purchase all the items we went in for at reasonable prices.
Friendly helpful staff
Friendly helpful staff. Lots stock from which to make your selection. Clean welcoming showroom with lots of parking.
Good quality products and customer service
We purchased a very good quality dining set which combined with very good service from Steve Hutchinson and Mohsin Khan led to a very positive experience with Furniture Village in Reading.
Friendly staff and Customer service
Customer service, Kira Chim was very helpful, understood what we were looking for and best of all, no pressure or hard sell.
Great experience at Furniture Village…
Great experience at Furniture Village Reading. As soon as we walked in, Jimmy acknowledged us and showed us a number of options we were looking for. He gave us time to browse in our own and came back checking in with us. Really can’t fault his service. Highly recommended.
Punctual and efficient service
We were kept informed of the delivery time and the delivery drivers, Reef and Gomes were punctual, friendly, respectful and efficient.
We were kept informed of the progress…
We were kept informed of the progress of our delivery and despite a manufacturing delay ever went well. On the day of delivery drivers Ricky and Paul were very efficient and tidy, with the sofa being brought in and set up in no time. The only downside was that we did not receive a cleaning kit as promised but overall would recommend Furniture Village.
Kira was very helpful and knowledgeable
Kira was very helpful and knowledgeable
Excellent 👍 👍
Jimmy at the Reading branch was very…
Jimmy at the Reading branch was very helpful and knowledgable
I recently had the pleasure of being…
I recently had the pleasure of being assisted by Ali in Romford, and I cannot recommend him highly enough. He was incredibly welcoming and friendly from the moment we arrived. What really stood out was his depth of knowledge; he went above and beyond to answer every single one of our questions in detail. If you are looking for outstanding customer service, Ali is the person to see. A truly five-star experience!
Staff very helpful and friendly
Staff very helpful and friendly - not pushy! They made suggestions and found me the perfect item.
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