Gav and Mark provided a phenomenal service from start to finish. From the informative text message and follow up phone call to give us 20 minutes notice of their arrival within our delivery window, th... See more
Location
Switch locationUnit 60 Edison Park, Bridge Close, DA2 6QN Bridge Close, Dartford, GB
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See what reviewers are saying
Had our bed base delivered today by cliff & Gaz. Absolutely brilliant had a phone call 30 minutes before they arrived to say they where on they way to us so we were ready for them. They arrived and... See more
Absolutely amazing service today from Gav and Mark f. We had a little confusion with my address as it’s on a new build estate but they called me with updates the whole time. Very respectful with takin... See more
Had a table and 6 chairs delivered by Brad and Carlton. Both guys were very considerate of our newly decorated room, made sure they took their shoes off before entering the house. All furniture was ch... See more
Company details
Contact info
Unit 60 Edison Park, Bridge Close, DA2 6QN, Bridge Close, Dartford, United Kingdom
4.9
Excellent
19K reviews
Asks customers to review
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Had a great service from Team Taha
Had a great service from Team Taha , from a heads up call and prompt delivery . Hassan and Zaid asked for our home setup and followed the setup as providee. Thank you for the service.
September 13, 2026
Unprompted review
Louis & Rafael
Louis & Rafael - great chaps and very quick with installing our brand new table. Very professional and friendly too.
September 13, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
NEVER USE !!! EXTREMELY POOR COMPANY
I need a minus star button. DO NOT USE. TOTAL WASTE OF TIME AND EVEN AFTER TRYING TO FIX MY PROBLEM, THEY MADE IT WORSE. DO NOT USE!!!!!
September 12, 2026
Unprompted review
Reply from Furniture Village - RFC Dartford
Good morning, I’m sorry to hear about your experience and the frustration this has caused. I would like to look into your concerns further and see what has happened. Please email your complaint, order number and billing address to myexperience@furniturevillage.co.uk. Kind regards, Gabriel
Stacey and Dimitri provided an…
Stacey and Dimitri provided an exceptional and professional service this morning delivering my new mattress. Thank you!
September 12, 2026
Unprompted review
The delivery men
The delivery men
Stacey and Dimitri. Were polite
Carried out there work to a first class standard
Taking great care of our property and the new beds
Well done
September 12, 2026
Unprompted review
Jordan and Nathaniel were absulety…
Jordan and Nathaniel were absulety fantastic, build my divan base and connected headboard spot on and took away all rubbish? Thanks guys
September 12, 2026
Unprompted review
Very professional fitters
Nathanial and Jordan were very pleasant, fitted quickly and tidied up afterwards. Very professional and a credit to Furniture Village.
September 12, 2026
Unprompted review
Bradley and Fabion were super polite…
Bradley and Fabion were super polite and helpful, they ensure they let us know they would be with us ahead of time and there no issues at all with the delivery
September 12, 2026
Unprompted review
Jordan and Nathaniel were great
Jordan and Nathaniel were great ! Really satisfied !
September 12, 2026
Unprompted review
Prompt and efficient service
Prompt and efficient service, Bradley and Fabion did a great job and took away the packaging.
September 12, 2026
Unprompted review
Good delivery jordon and Nathaniel
September 12, 2026
Unprompted review
Guys we’re very helpful and got the job…
Guys we’re very helpful and got the job done quick and stress free and kept everything clean
September 12, 2026
Unprompted review
Excellent service from Robert and…
Excellent service from Robert and Alfred.
September 12, 2026
Unprompted review
Alfred & Robert were both extremely…
Alfred & Robert were both extremely efficient, polite, friendly & helpful. We couldn’t fault the service they gave us
September 12, 2026
Unprompted review
Very professional service throughout.
Very professional service from ordering with the sales consultant in the showroom right through to delivery. All staff were courteous and friendly including the two gentleman that delivered my item.
September 12, 2026
Unprompted review
Alex and Scott !! ⭐️⭐️⭐️⭐️⭐️
Alex and Scott delivered my sofa today, they were an absolute joy, polite, careful, so lovely! Will definitely be requesting them again!!
September 12, 2026
Unprompted review
Excellent service professional and…
Excellent service professional and friendly Bradley and Fabian did a great job many thanks
Give them a pay rise Furniture Village!
September 12, 2026
Unprompted review
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