Furniture Village - Rugby Reviews 

We were well looked after including a cup of coffee
As usual we spent more than planned
Your salesman did a good job on the sales front
Overall we were happy

From arrival at the store we had a fantastic experience. Andy looked after our every need whilst giving us space to look around the store and make our own choices. He answered every question we had and was very accommodating to our wishes. The fact he made our son so welcome too was a huge bonus and made the morning manageable, the cookie was definitely a hit. I would highly recommend Furniture Village, Rugby and especially Andy.

Andy was very approachable, friendly and helpful. He gave us some space to try out the sofas before then giving us more information. He offered to get us a drink. Brilliant customer service.

Dawn was very welcoming and knowledgeable. No hidden fees as everything was explained including lead times. Very happy

Dawn was fantastic very professional
And very patient after us going in multiple times until we finally bought

Greg was the assistant that served me. Professional and polite. Listened to my budget requirements. Explained about the care of the furniture, in which I purchased cleaning kit. Also with Greg's advice also took out protection. Thank you Greg.

Very friendly chap , Greg. Very informative, very patient and helpful. Also a very well presented store.

Dawn was extremely helpful, friendly and showed different furniture ranges without any sales pressure which made the experience more relaxing, we choose our dining furniture with her and can’t wait for delivery.

Service: Dawn was extremely helpful and informative and helped us to find the bed we were looking for.

Ash from Rugby was friendly, informative and super helpful throughout.

Ash at Elliot Fields, Rugby was amazing at guiding and helping us. Great product knowledge and and highly entertaining.

Very helpful member of staff explaining everything

Dawn lady who served me 20 th July rugby furniture village TEMPUR matress there has been misunderstanding regarding my first review I was happy with lady’s service. It was regarding online details was unhappy about.

Greg was as always a pleasure to deal with, he is knowledgeable and understands the customers requirements,always making us spend lots of money..😊. I mean always making us welcome. Taking the time to look at all of our options.
He is honest in response to our questions making sure we are happy before we finalise our purchase.
Great customer service even if we did eat his cookies

Dawn the lady who showed us round was very helpful and informative. She has a great personality very friendly and witty with it.

Not pushy salesman. Allowed us to go home for measurements without insisting we come back. Pleasant experience with acceptable outcome.

Greg was very helpful, listened to our needs and was comfortable around our daughter too - helping us to keep her entertained! Top-notch customer service - thank you!

Greg was very welcoming and knowledgable. He assisted us with our purchase explains all options available. We have bought from Furniture Village previously and quality of furniture and cuts were service is excellent

I was helped by kav in the store and found everything I needed for my home!

Ash was very helpuful.
The choice of wardrobes was really good and well priced. It was a pleasent experience.