Furniture Village - Solihull Reviews 

1,580
•
TrustScore 5 out of 5

4.8

Unit 3, Solihull Gate Retail Park, Marshall Lake Road, Shirley, B90 4BP Solihull, GB

•

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Rated 5 out of 5 stars

We just bought our lovely new sofa from Furniture Village, thanks to the staff and in particular Kush who served us. He was absolutely fantastic - very friendly and extremely knowledgeable. He went to... See more

Rated 5 out of 5 stars

We returned to furniture village to replace our suite as we had such a good experience previously and we weren’t disappointed. They had a good selection of sofas in different materials and colours to... See more

Rated 5 out of 5 stars

A company that we've used before, so going on pervious experience the quality is good. No pressure from the sales team as we wondered around but they were available to give advise, details and inf... See more

Rated 5 out of 5 stars

Adam and Simon were absolutely fantastic from start to finish. They were punctual, respectful, friendly and extremely professional throughout the delivery. They assembled our table with great care a... See more


Company details


Contact info

  • Unit 3, Solihull Gate Retail Park, Marshall Lake Road, Shirley, B90 4BP, Solihull, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,580)

63,080 reviews in the last 12 months

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Rated 5 out of 5 stars

We had a great experience at Furniture…

We had a great experience at Furniture Village thanks to Mr Khushi. We purchased a king-size bed and mattress, a double bed, two sofas, and a dining table with chairs. He was friendly, knowledgeable, and never pushy, taking the time to help us choose the right furniture for our home. Excellent customer service from start to finish. Thank you, Mr Khushi we’d happily recommend both you and Furniture Village!

June 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great range and service

Great range of sofas and beds. Lovely and practical set up. Staff were lovely. Special thanks to Kush who looked after us during our visits. He was friendly, helpful and professional. He advised us on the best sofas to suit our needs and ensured we were satisfied with our purchase.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

I needed a sofa in a hurry

I needed a sofa in a hurry, the chap in the store (sorry can’t remember his name) was really helpful and found a customer return sofa that was just what I needed. He gave us option to collect it from the warehouse and ensured it was ready for us when we got there.

June 10, 2026
Rated 5 out of 5 stars

Sofa shopping

Adrian Ford the sales man was excellent, nothing was too much trouble therefore didn’t feel rushed in any way

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

Went with my mom and sister to have a…

Went with my mom and sister to have a look around furniture village Solihull, one of the sales men "Kush" approached us and asked if we'd like a hot drink and a cookie, we said we were fine and carried on looking around, we had planned on going to all of the furniture shops but Kush helped so much once we found one we liked that we decided to go with what we found, great customer service, very friendly and helpful, we've gotta wait for delivery but very happy with the service. 😄

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Needed a new sofa ,and was helped by…

Needed a new sofa ,and was helped by John Whelan who explained everything.
It was a simple process sorting credit. John was very helpful and friendly.
Recommend furniture village for sure.
100% happy customer.

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Our Customer Sales Agent was Adrian

Our Customer Sales Agent was Adrian - Excellent people communication skills allied to excellent product knowledge made Adrian an asset to the "Furniture Village Family".

We visit Sofology, another furniture couple of shops down from Furniture Village and we were not impressed by them - no visible stuff which gave us the feeling/impression less desirable members of the public could literally walk into that store and "help themselves and simply walkout (unchallenged) and without paying.

May 27, 2026
Unprompted review

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