We just bought our lovely new sofa from Furniture Village, thanks to the staff and in particular Kush who served us. He was absolutely fantastic - very friendly and extremely knowledgeable. He went to... See more
Location
Switch locationUnit 3, Solihull Gate Retail Park, Marshall Lake Road, Shirley, B90 4BP Solihull, GB
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See what reviewers are saying
We returned to furniture village to replace our suite as we had such a good experience previously and we weren’t disappointed. They had a good selection of sofas in different materials and colours to... See more
A company that we've used before, so going on pervious experience the quality is good. No pressure from the sales team as we wondered around but they were available to give advise, details and inf... See more
Adam and Simon were absolutely fantastic from start to finish. They were punctual, respectful, friendly and extremely professional throughout the delivery. They assembled our table with great care a... See more
Company details
Contact info
Unit 3, Solihull Gate Retail Park, Marshall Lake Road, Shirley, B90 4BP, Solihull, United Kingdom
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We had a great experience at Furniture…
We had a great experience at Furniture Village thanks to Mr Khushi. We purchased a king-size bed and mattress, a double bed, two sofas, and a dining table with chairs. He was friendly, knowledgeable, and never pushy, taking the time to help us choose the right furniture for our home. Excellent customer service from start to finish. Thank you, Mr Khushi we’d happily recommend both you and Furniture Village!
Mez was very welcoming & freindly
Mez was very welcoming & freindly. He was also great in helping me pick the right sofa. Great customer service.
our shopping experience was very good
our shopping experience was very good. We got everything we needed in one go. Leon was very helpful meeting our needs. And understood what we was looking for.
Very good customer service
Very good customer service. Our sales consultant Mezzan was extremely knowledgeable and answered every question we threw at him.
Wonderful sofas
Wonderful sofas. Very happy!! Delivery was brilliant. Delivery men were fantastic. Thank you!!!
Friendly and helpful.
Great range and service
Great range of sofas and beds. Lovely and practical set up. Staff were lovely. Special thanks to Kush who looked after us during our visits. He was friendly, helpful and professional. He advised us on the best sofas to suit our needs and ensured we were satisfied with our purchase.
Kush was brilliant in helping us get…
Kush was brilliant in helping us get our dining table and chairs.
We’ve been looking for ages but he explained it all perfectly.
Sales consultant was extremely helpful
Paul Jackson was extremely helpful. He gave us our space but was there whenever we needed any information.
I needed a sofa in a hurry
I needed a sofa in a hurry, the chap in the store (sorry can’t remember his name) was really helpful and found a customer return sofa that was just what I needed. He gave us option to collect it from the warehouse and ensured it was ready for us when we got there.
Customer care : Billy was very polite clearly spoken and helpful. Responded to concern
Very polite clearly spoken and helpful
Sofa shopping
Adrian Ford the sales man was excellent, nothing was too much trouble therefore didn’t feel rushed in any way
Went with my mom and sister to have a…
Went with my mom and sister to have a look around furniture village Solihull, one of the sales men "Kush" approached us and asked if we'd like a hot drink and a cookie, we said we were fine and carried on looking around, we had planned on going to all of the furniture shops but Kush helped so much once we found one we liked that we decided to go with what we found, great customer service, very friendly and helpful, we've gotta wait for delivery but very happy with the service. 😄
The right balance between guidance and…
The right balance between guidance and letting us get on with it.
Needed a new sofa ,and was helped by…
Needed a new sofa ,and was helped by John Whelan who explained everything.
It was a simple process sorting credit. John was very helpful and friendly.
Recommend furniture village for sure.
100% happy customer.
Good offers for sofa.
Good offers for sofa.. the sales person @kush was very helpful and gave a good deal. He went beyond his work and speed up our delivery with in 7 days.
Great service from Leon in the Solihull…
Great service from Leon in the Solihull sore. Helpful and friendly.
Our Customer Sales Agent was Adrian
Our Customer Sales Agent was Adrian - Excellent people communication skills allied to excellent product knowledge made Adrian an asset to the "Furniture Village Family".
We visit Sofology, another furniture couple of shops down from Furniture Village and we were not impressed by them - no visible stuff which gave us the feeling/impression less desirable members of the public could literally walk into that store and "help themselves and simply walkout (unchallenged) and without paying.
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