Furniture Village - Telford Reviews 

I think we were an easy sale, as we had already chosen the mattress we were after before entering the store. But Will was really helpful and answered any questions we had. First time using furniture village, glad we did!

Karen was very helpful and knowledgeable, made the transaction easy.

Quick - efficient & pleasant
Great customer service from will

Great service with Karen.
Very thorough and a pleasure to deal with.

Great experience - really friendly and chilled!

We have been looking for a sofa for a while and after a terrible experience in SCS next door, we got very put off looking in stores for a long while! Finally hit the limit with our old sofa and came in to furniture village, we were greeted by Will who asked us what we were looking for and answered our questions but then let us browse and chill out without being in any way pushy/ adding pressure to buy on the spot - absolute 10/10!

After we had looked at a couple of sofas he gave us some advice and gave us his card so that we could measure up and have time to think at home. We came back to buy a sofa the next day and had same chilled out experience - it’s exactly what we wanted and was so nice to have a genuinely friendly person helping us! Thank you Will!

Very professional

Furniture village. Telford. Tony was brilliant, knowledgeable and considerate about product (Chesterfield & Recliners) wow, would not shop anywhere else. Delightful experience. You won't be disappointed. Would highly recommend . Thank you Tony.

The sales counsultant Karen made our experience really worth while and was very helpfull and was so pleasant with our questions thanks again

Personalised, friendly, professional guidance

We had chat good chat with will and he was very friendly and helpful. Didn't feel like there was any pressure. We found the sofa that suited our needs.

Not pressured at all ,very charming gentleman at Telford store,Gurjeet Jutlla ,who is sales manager ,made spending my money a pleasure ,was very helpful and patient

Staff on ground especially Karen, who was fantastic! She made us fill comfortable and wasnt fazed by the many questions we had. We are happy with the purchase we made.

I've had a suite from furniture village before about 11 years ago the salesperson was very helpful and knowledgeable..I went in today and the same salesperson was there name of tony .had same friendly and helpful outcome .and bought a new suite .

The quality of chairs with good fabrics materials displayed and the amazing staff you guys have

Tony (Telford branch) was very helpful with our sofa query so we could add a couple of units to our original sofa. Made the purchase stress free and easy to do.

Jayne S in Telford forge retail was very personable and her attentiveness and understanding not pressuring us into the sale was much appreciated. She allowed us to take time and re-visit to get the perfect table and dining chairs!

Jayne (Telford branch) helped us organise a dining set over the last few days and has been a great help with making the best choice and giving us the time to decide what works best. She has been incredibly welcoming and patient in this process. Thank you very much

We recently purchased a super kingsize bed and mattress, and we had a fantastic experience. We would especially like to recommend Gemma to anyone visiting. She was extremely professional, knowledgeable, and genuinely helpful throughout the process.
Gemma took the time to understand our needs, explained everything clearly, and made sure we chose the right products without any pressure. Her friendly attitude and excellent customer service made a big difference. If you’re planning to visit, we highly recommend asking for Gemma . You’ll be in great hands

Our second visit to Furniture Village was excellent. Karen Cook looked after our order and we felt confident that all would go well…and it did. Our new chairs were delivered within two weeks by a couple of great delivery gentlemen who showed extreme care and courtesy with the delivery. Thanks to all for super service.