Furniture Village - Worcester Reviews 

371
TrustScore 5 out of 5

4.8

Blackpole Road, Blackpole Retail Park, WR3 8PQ Worcester, England, GB


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Rated 5 out of 5 stars

Very helpful, the 2 Gentleman that delivered my bed did a very efficient job putting it together for me, cleared any remaining rubbish, explained how the bed worked, I couldn’t have been more pleas... See more

Rated 5 out of 5 stars

We visited the Worcester branch and sought out James Hyland having been really pleased with his help a few weeks earlier. He was able to help us with our order and gave us some discount for our wait t... See more

Rated 4 out of 5 stars

Once eventually found colour swatch to look at, we ordered sofa. Was told we'd receive an email within about 10 minutes after about a week email still not received so back into store to check they ha... See more

Rated 5 out of 5 stars

Having Furniture Village in Worcester is amazing, the best and unique Furniture shop. Very happy for this store, with a big quality and beautiful display of Furniture. The attention, knowledge of th... See more


Company details


Contact info

  • Blackpole Road, Blackpole Retail Park, WR3 8PQ, Worcester, England, United Kingdom

  • 01905 674 660

4.8

Excellent

TrustScore 5 out of 5

371 reviews

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4.8

All reviews

(371)

63,678 reviews in the last 12 months

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Rated 5 out of 5 stars

Rob Jones was amazing

Rob Jones was amazing, very helpful and kind enough to help with measurements in order for us to make a precise choice in furniture. He was very friendly, and not pushy. Listend well and assisted us when we needed.
Rob helped in making our decisions of multiple furniture purchases as smooth sailing as possible. And with all this, it made us want to purchase all items from the store today.

September 5, 2026
Rated 5 out of 5 stars

Excellent service by Leigh and Dave

Very helpful, the 2 Gentleman that delivered my bed did a very efficient job putting it together for me, cleared any remaining rubbish, explained how the bed worked, I couldn’t have been more pleased.
They were very polite and friendly.
Excellent service Thankyou, also many thanks to the kind gentleman in the shop
Who helped me tremendously.

August 16, 2026
Rated 5 out of 5 stars

Really helpful and friendly staff

Really helpful and friendly staff, especially Giorgia who helped us on our first visit, we spent a lot of time looking, she was patient, helpful and not pushy. We returned today to make our purchases and again she was very welcoming.

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

Sales consultant - James

Excellent information given to us in regard to a new mattress / bed & headboard by James Hyland …… he really knew his stuff ! we came back & purchased all.

James Hyland …… SUPERB

BIG THANKS

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

A wide range of tables and chairs which…

A wide range of tables and chairs which is what we were looking for’ sales persons are not pushing for a sale just really helpful our sales person Rhys cox was extremely helpful and informative and helped us find the right package to suit us.

August 31, 2026
Rated 5 out of 5 stars

We visited the Worcester branch and received wonderful service.

We visited the Worcester branch and sought out James Hyland having been really pleased with his help a few weeks earlier. He was able to help us with our order and gave us some discount for our wait that day and for being a returning customer. They were really busy with it being bank holiday weekend but he still gave excellent service and we will be returning today to purchase a wardrobe. Excellent staff and store. Highly recommend.

August 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great

Bex was really helpful. We came in a few times with different questions and she was also happy to help. Very friendly and professional. Other staff we interacted with were also very nice.

August 28, 2026
Rated 5 out of 5 stars

Sales consultant Giorgia was very…

Sales consultant Giorgia was very helpful, friendly and knowledgeable without being pushy. I did place an order as knew what I wanted and competitive price.
Lovely furniture in store to browse.

August 24, 2026
Rated 5 out of 5 stars

Excellent quality and service

A quality dining room table and chairs, arrived bang on schedule and expertly delivered and assembled by Rhys and Leigh. We ordered from the Worcester store and the service and advice received from James was outstanding. I would have no hesitation in using Furniture Village again.

August 21, 2026
Unprompted review

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