Furniture Village - York Reviews 

They have done a very good job, happy with their service. Well done Guyz.

Very helpful and friendly, gor all the information when sofa was on its way.

No pushy sales talk gave us time to think and talk with out him tryed everything he could to help us explained everything clearly it was an excellent experience for my husband and my self

We popped into Furniture village to buy a second wardrobe- greeted by a friendly member of staff who offered us a drink which was very welcome- he also showed us an example of just what we were looking for, checked if the item was available- we ordered and he made sure we were happy with everything. It’s a great place to shop, no pressure selling-quality products and the sales are a bonus- I highly recommend.

Lewis from the Clifton moor store in York was a brilliant help , I would absolutely recommend this store and Lewis!

The staff at furniture village in york are super polite and very helpful with our purchase of the cupra dining set. Any questions we had were answered and our worries to rest.

We visited Furniture Village (Clifton Park?) looking for a dining set and a new sofa, as we have recently purchased our first house. FV was the first shop that we went in and fell in love with a few of their sofas, unfortunately only one of them (which we subsequently ended up purchasing) would fit in our new living room.

We were assisted by Lewis S, who was happy to answer any questions that we had about the furniture, including demonstrations about how the dining table extended, as well as how best to plump the sofa cushions so they kept their appearance.

Lewis was very professional and personable, and part of the reason we returned to FV to buy our sofa over the competing sofa stores in the immediate vicinity. Great job and we can’t wait for our delivery.

We were greeted but not hassled whilst we looked .

Lewis was very helpful and knowledgeable without being pushy. Great service all around.

Met Lewis Spencer in store. Very friendly , no pressure as I said we were browsing. After having a good look around the store we asked Lewis to join us as we had a few questions. He was very knowledgable
Again no pressure as myself and my husband chatted amongst ourselves.
We decided on a particular sofa and paperwork was filled in and ordered.
Excellent customer service from Lewis .
A credit to the company .

Great service! It was also a very professional delivery & installation. Many thanks to Konrad Dain

Very helpful and cheerful member of staff (Austin) who explained everything about the items we bought.

The sales advisor was good and the product looked good

Friendly staff. Lots of furniture choice and good quality. Victor was very helpful and made us very welcome. Even gave us a cup of coffee. Nothing too much trouble.

Steve Tanner was a very good salesman who explained everything about our purchase, & everything to do with delivery time etc too.

The salesperson Austin was great. He was very knowledgeable and lovely to deal with.

A week since I made my purchase I have still not been contacted about a date for delivery which is disappointing.

Had to wait 30 minutes for the person to answer my call but well worth the wait amber was super helpful and sorted out all I needed a little star thanks Amber

Great choice of quality products.
The sales person Victor was very helpful. Would certainly recommend shopping at Furniture Village.

Great customer service in the shop, Lewis was lovely and polite and made our buying experience enjoyable.
The delivery guys Konrad and Dane did a brilliant job in setting our table and chairs up, very polite and explained everything in detail. Overall I would definitely recommend shopping with furniture village, the quality of the furniture is outstanding.

From the moment we walked through the door at Furniture Village, we were made to feel genuinely welcome. Victor greeted us warmly and even offered us a free tea or coffee, which was a lovely touch and immediately put us at ease.

He was friendly, patient, and extremely knowledgeable, taking the time to answer all our questions without ever making us feel rushed or pressured. It was a completely relaxed experience, and we felt comfortable browsing and making decisions at our own pace.

This was in stark contrast to another furniture store we had just visited beforehand, where the staff seemed uninterested and unhelpful. The difference in customer service was really noticeable.

Overall, a fantastic experience thanks to Victor – excellent customer service and a credit to the store. We wouldn’t hesitate to recommend Furniture Village to others.