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GamersGate.com Reviews 

690
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Evaluating 95 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting their competitive pricing, excellent product selection, and frequent discounts. Customers consistently praise the responsive and helpful customer service team, who are described as professional and caring in resolving issues. Many appreciate the immediate delivery of game keys and the overall smooth purchasing process. However, some customers encountered issues with the website, such as slow key delivery, problems with account creation, and an overly aggressive age verification system in certain regions. A few people also reported issues with games not running on their operating system or experiencing price errors where purchases were not fulfilled.

What people talk about most

Product

People report positive experiences with product, often highlighting great prices, instant delivery of game... See more

Price

Customers consistently note positive experiences with price, often finding great deals and competitive... See more

Website

Clients share ambiguous opinions on the website, with some reviewers praising it as a great place to buy... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting their helpfulness,... See more

Discount

Consumers find discounts to be a positive aspect, with many reviewers highlighting the availability of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been buying games from GamersGate since around 2014. Their website is well designed and easy to use with real pagination. No "click to see more" scrolling garbage. They have competitive sales on... See more

Company replied

Rated 5 out of 5 stars

Tried it for the first time about a week ago, it has many great discounts and i ended up purchasing Destiny 2 legacy collection which apparently doesn't run on Linux, only windows. They still al... See more

Company replied

Rated 5 out of 5 stars

I've had a great time buying from this shop! Their prices are consistently unbeatable (I’m a Steam user and always double-check Isthereanydeal before buying anything). Writing this from the heart afte... See more

Company replied

Rated 5 out of 5 stars

They often have coupons for new game releases that match or exceed historic low, checkout is fast, I know I'm getting the key right after purchase and it will always work, and support would help if so... See more

Company replied


Company details

  1. Video Game Store
  2. Game Store
  3. Gaming service Provider
  4. Hobby Store

About GamersGate.com

Written by the company

Introduction

We're GamersGate, and we're here to get you cheap and official Steam keys!

Buy Now!

Trusted and Established

Established in 2004, we have proven our reputation as a reliable seller over and over again, working directly with such publishers as Bandai Namco, Capcom, Focus Entertainment, and many more. Our catalogue? Vast – we've got dozens of thousands of games – from childhood classics and borderline lost media to modern AAA releases, all with heavy discounts.

Read Our FAQ

Our Strengths

Among our strengths – Incredible customer support; cheap prices and numerous discount codes; fun social media accounts and, of course, years of reliable service behind our backs – you can always trust us to provide you with the best service possible.

Who We Work With

Unbeatable Discounts

We also provide constant discounts on upcoming pre-orders and brand-new games, making us the premier destination for those who don't want to pay full price. Fair play, we're here to help you!

Check Out Our Discounts

Unmatched Customer Support

Our customer support, dare we say, is unmatched, frequently going above and beyond what other stores might do – if you have a problem, we have a solution, and we're going to make sure you get one. Kick back, relax, and enjoy great prices, instant delivery, and friendly support!

Contact Support

100% Official Keys!

We guarantee that all of our keys are sourced directly from publishers

We guarantee that all of our keys are sourced directly from publishers
We work directly with hundreds of publishers, including Capcom, Focus Entertainment, Bandai Namco and many more. We always provide official keys with no grey market involvement.

Contact info

Promotion box for GamersGate.com

Check out our best offers and save!

Use code "WETRUST" to save additional 10% (some exceptions apply)

4.5

Excellent

TrustScore 4.5 out of 5

690 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(690)

95 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience!

Great experience!
Bought my games without any issue.

March 23, 2025
GamersGate.com logo

Reply from GamersGate.com

Super glad to hear that you had a great experience with us! Thanks for the review!

Rated 5 out of 5 stars

Trusted website

The purchasing process is straightforward, with seamless payment and incredibly fast delivery—I received my item within just 5-6 minutes. The service is excellent, though the website interface could use some improvement to enhance user experience. Overall, it’s a great platform for buying games at fantastic prices. Highly recommended for the deals alone!

March 23, 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Hey, thank you so much for the review! If you have any suggestions regarding the UI - genuinely please send any feedback to help@gamersgate.com, we'd love to hear it!

Rated 5 out of 5 stars

Gg's

Thrilled, the verification process after sale was about 6 minutes and it worked as usual on steam. I am very pleased. Cheap pricing too!

March 15, 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Hey hey, thanks for the five star review, much appreciated!

Rated 5 out of 5 stars

Long Term Stable and Dependable

I've bought from them over multiple years and have always received a good quality product at a very good price.

March 4, 2025
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Reply from GamersGate.com

Thanks a ton, always super pumped to see a long-standing customer happy!

Rated 5 out of 5 stars

Great experience with GamersGate

Great experience with GamersGate! The platform is trustworthy, and I received my game key instantly after purchase. Everything worked flawlessly, and I had no issues with activation. Highly recommend for anyone looking for a reliable place to buy game keys!

March 3, 2025
GamersGate.com logo

Reply from GamersGate.com

Very much appreciated, thank you for the 5* review!

Rated 5 out of 5 stars

No bullshit

No bullshit, they rule.

March 6, 2025
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Reply from GamersGate.com

Probably the best review we've ever gotten. Cheers!

Rated 5 out of 5 stars

So kind of you

So kind of you. 🥰I bought the wrong game last night and looking for help then. Liam gave me so much support and she’s really patient really kind. 🤟

March 5, 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Thanks for the review, and by the way you dropped this 👑

Rated 5 out of 5 stars

great customer service and price

I've bought several games from Gamers Gate. Great price and they always work as indicated on the site. Customer service is also solid. Recently I bought a Steam game from GG while traveling abroad. Unfortunately I couldn't redeem the GG code on Steam because the game was regioned to the country of purchase which was different than my Steam account region. Totally not GG's fault. I contacted GG and they issued a full refund.

March 1, 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Glad to be of service, thank you kindly!

Rated 1 out of 5 stars
GamersGate.com logo

Reply from GamersGate.com

Hi,

Despite this review in no way accurately reflecting on the quality of our shop and the fact was Trustpilot who sent you this review invitation we can't not try and help you out - please find the "Unsubscribe" button at the bottom of the email in question and you should no longer receive review invitations from Trustpilot!

Rated 5 out of 5 stars

He answered so kindly

I got a refund because I had a problem. He replied very kindly. I also got a refund for sure. It took a while, but I'm satisfied that you handled it for sure

February 21, 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Thank you for the great review, would love to have you back as a customer!

Rated 5 out of 5 stars

Nice website

Nice website. Good prices. Put a smile on this old mans face

January 16, 2025
GamersGate.com logo

Reply from GamersGate.com

What can be better. Thanks for the kind words!

Rated 5 out of 5 stars

friend

very good dddddd

January 16, 2025
GamersGate.com logo

Reply from GamersGate.com

Thank you ddddddd

Rated 5 out of 5 stars

Best price and best support team

The best price on the market and a team extremely kind and careful team. I had a problem and I was quickly attended to and they solved my problem even though it was my mistake.

January 4, 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Thank you kindly, we appreciate the feedback!!

Rated 5 out of 5 stars

Excellent Products and Service

I have been using this store for many years and never had a problem. I mistakenly bungled a recent purchase here and the customer support was excellent! They were able to completely resolve my issue. I will definitely continue to do business here.

January 3, 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Thank you thank you, you're far too kind

Rated 5 out of 5 stars

I accidentally purchased a game

I accidentally purchased a game, not realising that GamersGate only sell activation codes for PCs. They don't usually provide refunds but we're so helpful and flexible in regards to my case. Excellent customer service.

December 25, 2024
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Thank you for leaving a review on December 31st of all dates! Greatly appreciate your feedback

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