The Gamesmen Reviews 

515
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide variety of products and competitive pricing, often finding unique items and great value. The delivery service is frequently highlighted for its speed, with many orders arriving quickly, often within days or even the next day. People often receive their items well-packaged and in perfect condition, matching product descriptions, reflecting an excellent overall service and smooth ordering process. However, some customers noted issues with product condition upon arrival, including stains or damage, often attributing this to insufficient packaging for their items.

What people talk about most

Product

Users describe positive interactions with product, highlighting a great range of toys, games, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Order

Reviewers highlight positive aspects of order, often praising the ease of the ordering process, great prices,... See more

Price

Consumers find price to be positive, with many reviewers highlighting great, reasonable, and excellent prices... See more

Service

Reviewers mention positive feedback about service, consistently highlighting its reliability, speed, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shopped with Gamesmen several times and have never had an issue. Always quick to post. There's usually only up to one working day wait between order and postage - there's a "skip the queue" pay extra... See more

Rated 5 out of 5 stars

Quick shipping, notified of packing, ready to ship, shipped and arrived. I've dealt with The Gamesmen since 1984 with my Commodore 64 and haven't looked back. Always a pleasure to deal with. The T... See more

Rated 5 out of 5 stars

These Guys are amazing i am just going to put it out there if you need or see anything you want on there website get it. I put my order in and it was processed within minutes and out for delivery not... See more

Rated 5 out of 5 stars

These guys snd gals are simply the best ever. I am not one to give reviews of any kind. But the professional service received from this company is had prompted me to leave this review. Timely delivery... See more


Company details

  1. Video Game Store
  2. Children's Toys Store
  3. Game Store
  4. Toy Store

Information provided by various external sources

Australia’s longest operating independent video game retailer. Open 7 Days. Est. 1982. Fast Delivery. Call 02 9580 9888. Shop online or in store for all your gaming needs, including Video Games, Consoles & Accessories (for PS4, Xbox One, Nintendo Switch, PC, Retro and more), Board Games, Tabletop Games & Puzzles, Toys, Pop Culture Merchandise, Gifts and more... The Gamesmen has a clear focus on continuing to deliver quality service, the extensive product range and the enjoyable shopping experience that has made us famous all these years. We will always do our utmost to offer the best possible deal combining price, service and the right product.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

515 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(515)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Pre-ordered something to arrive in February—still not shipped :(

I pre-ordered a figure of Smart Falcon from Umamusume: Pretty Derby at the end of January and was told it would arrive in early February. I then got told it was delayed and would arrive in March. The figure still hadn’t even shipped by the end of March, so I emailed customer service, and was told it would arrive in April. April is nearly over, and still no updates.

I don’t know if this is an issue with The Gamesmen or the manufacturer, but I’ve had a rough experience.

April 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Highly Recommend

Was looking for a product sold out everywhere so I rang them - they told me to email them and they would let me know when it was in - which they did! I ordered one and it arrived today - very fast. Very happy with The Gamesmen highly recommend!

March 26, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Excellent range, very fast service. Ordered and delivered within 24 hours. Products arrived well packaged and in perfect condition.

February 26, 2026
Unprompted review
Rated 4 out of 5 stars

I bought Super Mario Galaxy for…



I bought Super Mario Galaxy for Nintendo Switch from The Gamesmen, and everything arrived quickly and without any problems. The website is really convenient for searching for games: I entered my search terms, selected the platform, and immediately found what I needed. Each game has a description and screenshots, so you know what you're getting. The prices are reasonable, the selection is huge, and it's nice that it's a family-owned store that has been in business since 1982, which immediately inspires confidence. Everything was packaged neatly. Overall, I was satisfied and will be buying more

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Quick delivery great service

Quick delivery, great customer service; definitely easy to manoeuvre the website and find the product I required; I have ordered from them previously and was very happy with my experience with them. Availability of stock was good; overall I would recommend ‘The Gamesman’ and will definitely purchase from them again.

February 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Spectacular

Awesome. McFarlane DC Multiverse figures are hard to come by in New Zealand, atleast the figures you want anyway, The Gamesmen has almost everything you could ever want in stock, & they ship in a box which is fantastic

January 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Great shopping experience from uk customer…

I was attempting to make a purchase from uk as a gift for my son in Australia. I got in a bit of a muddle but was given some excellent advice from this company and their excellent communication left me confident that my purchase would be a success. Delivery was very fast and my son is delighted with his gift. We have these iq smart games at home and I knew he would enjoy them

January 9, 2026
Unprompted review
Rated 1 out of 5 stars

No bubble wrap or protection for expensive items

Received my $300 box yesterday. It has damage to it even though the post box it came in was absolutely fine. Not sure if damage happened in the mail because they didn't send it with bubble wrap or protection, or if it was like that before it was even sent.

January 7, 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a gaming chair (Anda Seat)…

I purchased a gaming chair (Anda Seat) from gamesmen costed me over 300 dollars and it came with three stains like spots but they decided to compensate me with 20 dollars which they did pay! I still told them I will publish my honest review which reflect my bad experience! Be careful and check your product carefully!

December 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Incredible service.

I recently ordered a jigsaw puzzle mat from the Gamesmen & was shocked to receive it the next day. The speed of their delivery was amazing.

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great stuff

Decent prices, ordered 2 days before Christmas and arrived just in time on Christmas Eve. No mucking around with shipping and handling, much appreciated

December 24, 2025
Unprompted review

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