Shopped with Gamesmen several times and have never had an issue. Always quick to post. There's usually only up to one working day wait between order and postage - there's a "skip the queue" pay extra... See more
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Australia’s longest operating independent video game retailer. Open 7 Days. Est. 1982. Fast Delivery. Call 02 9580 9888. Shop online or in store for all your gaming needs, including Video Games, Consoles & Accessories (for PS4, Xbox One, Nintendo Switch, PC, Retro and more), Board Games, Tabletop Games & Puzzles, Toys, Pop Culture Merchandise, Gifts and more... The Gamesmen has a clear focus on continuing to deliver quality service, the extensive product range and the enjoyable shopping experience that has made us famous all these years. We will always do our utmost to offer the best possible deal combining price, service and the right product.
Contact info
491 Forest Road, 2222, Penshurst, NSW, Australia
- 02 9580 9888
- sales@gamesmen.com.au
- www.gamesmen.com.au
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Exceptional service
I can’t believe you got my order to me so quickly at Christmas time !! Thank you so much for amazing service
Awesome experience!
Took 5 days to get from Aus to NZ during the Christmas rush - pretty amazing!!!!
Happy customer
Efficient ordering process, excellent product and delivered ahead of schedule. Definitely 5 ⭐️⭐️⭐️⭐️⭐️
Excellent!
Fast online service. Delivery was quicker than anticipated. Called them at one stage and CS staff were outstanding.
Excellent service and updates regarding…
Excellent service and updates regarding delivery. Highly recommended.
Absolutely excellent customer service
Absolutely excellent customer service. They respond to queries promptly and are very helpful.
Happy customer.
Easy to deal with, great customer service. Fast delivey, would deal with again.
Everything is way to overpriced and…
Everything is way to overpriced and Xbox 360 you can buy for $60 elsewhere they will seek to you for $300 they are scammers
Happy with my purchase :)
Very happy with my purchase and speedy delivery. :)
Damage during transit. Looks like has occurred for others based on reviews.
Bought 2 items totalling $286.18 and the item arrived damaged. No packaging protection was included, only a sheet of brown paper. When I reached out to support for assistance, they wanted me to send them back, but advised if they find they were damaged when I send them back, they mention on the response that: “ If the item is deemed to be damaged or there is no fault found, you will be required to pay the necessary postage fee in order to receive the item back. ” Well, the item is damaged? And if I send back with the same packaging I received them in, they may not provide assistance and I will need to pay further. So now I will need to pay extra to include packaging protection that should have already been used by Gamesmen to begin with? Very poor solution to a problem they caused and expect customers to run to the post office for a chance that they will not even assist anyways? Trying to save money by not using packaging protection and forcing consumers to pay on top is poor business, especially when smaller stores are able to look after customers orders much better. Will not be coming back if this is the solution.
Brilliant customer service ⭐️⭐️⭐️⭐️⭐️⭐️😊
I was after a particular colour in the Little live pets toy Curly as a Christmas present, as it doesn't state online which colour you will receive I decided to contact The Gamesmen, they were so helpful from the start right up to receiving the toy. The friendly service and communication is absolutely brilliant, they kept me informed every step of the way.
Thank you so much I truly appreciate 😊👍⭐️⭐️⭐️⭐️⭐️⭐️
Disappointing
Disappointing. Shipping timeframe was good, however - the packaging was awful. I am a collector. I am amazed that the Hot wheels inside the crumpled box, survived the journey. I ordered 5 premium pieces at $20 each. RRP $8 each. Dropping $100 and not packaging the contents carefully is extremely lazy and poor
My favourite store for games and accessories
I'm always very happy with the shopping experience here. I've found great items at great prices each time, the shipping costs are good and I've always received my orders in perfect condition and as described.
Will shop with the Gamesmen again
Very good customer service and tracking communication, packaged well, all items as described, arrived in excellent time to my small country town (the day after preorder was due to send out, which is amazing).
Great variety
There is limited availability of gaming merch in NZ, I found this gem of a merchant and was so impressed with the range and it only took a week to get to NZ !! The products I ordered exceeded my expectations , they are in perfect condition and I can't wait to see my kids faces on Christmas day
Great experience
Quick shipping, notified of packing, ready to ship, shipped and arrived. I've dealt with The Gamesmen since 1984 with my Commodore 64 and haven't looked back. Always a pleasure to deal with.
The Thrustmaster Airbus Captain's Throttle Quadrant is such a high quality product. It's going to make a great addition to my flight sim cockpit setup.
Argonath bookends
Quick and safe delivery especially considering an overseas shipment. Product is a special gift for a LOTR enthusiast, so I didn't unpack it, but it looks amazing!
Great pop culture and games store
Shopped with Gamesmen several times and have never had an issue. Always quick to post. There's usually only up to one working day wait between order and postage - there's a "skip the queue" pay extra option that I've never used, maybe it'd be worth the extra few dollars if you were ordering during last minute Christmas shopping?? But I don't think it'd ever actually do anything meaningful otherwise. They do regular sales throughout the year so I don't think I've ever bought anything I've been eyeing off at full price. They have a really good variety in their store that I haven't seen at other gaming/pop culture places, though of course there's also a lot of overlap.
Beautiful Puzzle
Beautiful puzzle, can’t wait to start it. Very easy check out process, and super quick delivery.
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