The Gamesmen Reviews 

515
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the online store offers a huge variety of products alongside very affordable and competitive prices. Many people also deeply appreciate the incredibly fast shipping times, noting that orders are typically processed, packed, and delivered within just a couple of days. Customers also mention that the online ordering interface is very simple to use and navigate. Though some customers noted issues with items arriving damaged due to inadequate protective packaging and boxes that were too small. A few other people experienced frustrating delivery delays or stated that their parcels unfortunately went completely missing during transit.

What people talk about most

Product

Consumers find product quality and variety to be a positive experience overall. Reviewers frequently... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently noting lightning fast shipping and... See more

Order

People report positive experiences with order, highlighting straightforward website navigation and excellent... See more

Price

Customers consistently note positive experiences with price, highlighting reasonable costs, great sales, and... See more

Service

Customers had positive experiences with service, noting that it is reliable, friendly, and consistently fast.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shopped with Gamesmen several times and have never had an issue. Always quick to post. There's usually only up to one working day wait between order and postage - there's a "skip the queue" pay extra... See more

Rated 5 out of 5 stars

Quick shipping, notified of packing, ready to ship, shipped and arrived. I've dealt with The Gamesmen since 1984 with my Commodore 64 and haven't looked back. Always a pleasure to deal with. The T... See more

Rated 5 out of 5 stars

These Guys are amazing i am just going to put it out there if you need or see anything you want on there website get it. I put my order in and it was processed within minutes and out for delivery not... See more

Rated 5 out of 5 stars

These guys snd gals are simply the best ever. I am not one to give reviews of any kind. But the professional service received from this company is had prompted me to leave this review. Timely delivery... See more


Company details

  1. Video Game Store
  2. Children's Toys Store
  3. Game Store
  4. Toy Store

Information provided by various external sources

Australia’s longest operating independent video game retailer. Open 7 Days. Est. 1982. Fast Delivery. Call 02 9580 9888. Shop online or in store for all your gaming needs, including Video Games, Consoles & Accessories (for PS4, Xbox One, Nintendo Switch, PC, Retro and more), Board Games, Tabletop Games & Puzzles, Toys, Pop Culture Merchandise, Gifts and more... The Gamesmen has a clear focus on continuing to deliver quality service, the extensive product range and the enjoyable shopping experience that has made us famous all these years. We will always do our utmost to offer the best possible deal combining price, service and the right product.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

515 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(515)

75 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy customer

Efficient ordering process, excellent product and delivered ahead of schedule. Definitely 5 ⭐️⭐️⭐️⭐️⭐️

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent!

Fast online service. Delivery was quicker than anticipated. Called them at one stage and CS staff were outstanding.

December 18, 2025
Unprompted review
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Rated 1 out of 5 stars

Damage during transit. Looks like has occurred for others based on reviews.

Bought 2 items totalling $286.18 and the item arrived damaged. No packaging protection was included, only a sheet of brown paper. When I reached out to support for assistance, they wanted me to send them back, but advised if they find they were damaged when I send them back, they mention on the response that: “ If the item is deemed to be damaged or there is no fault found, you will be required to pay the necessary postage fee in order to receive the item back. ” Well, the item is damaged? And if I send back with the same packaging I received them in, they may not provide assistance and I will need to pay further. So now I will need to pay extra to include packaging protection that should have already been used by Gamesmen to begin with? Very poor solution to a problem they caused and expect customers to run to the post office for a chance that they will not even assist anyways? Trying to save money by not using packaging protection and forcing consumers to pay on top is poor business, especially when smaller stores are able to look after customers orders much better. Will not be coming back if this is the solution.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service ⭐️⭐️⭐️⭐️⭐️⭐️😊

I was after a particular colour in the Little live pets toy Curly as a Christmas present, as it doesn't state online which colour you will receive I decided to contact The Gamesmen, they were so helpful from the start right up to receiving the toy. The friendly service and communication is absolutely brilliant, they kept me informed every step of the way.
Thank you so much I truly appreciate 😊👍⭐️⭐️⭐️⭐️⭐️⭐️

November 26, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing

Disappointing. Shipping timeframe was good, however - the packaging was awful. I am a collector. I am amazed that the Hot wheels inside the crumpled box, survived the journey. I ordered 5 premium pieces at $20 each. RRP $8 each. Dropping $100 and not packaging the contents carefully is extremely lazy and poor

November 27, 2025
Unprompted review
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Rated 5 out of 5 stars

My favourite store for games and accessories

I'm always very happy with the shopping experience here. I've found great items at great prices each time, the shipping costs are good and I've always received my orders in perfect condition and as described.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Will shop with the Gamesmen again

Very good customer service and tracking communication, packaged well, all items as described, arrived in excellent time to my small country town (the day after preorder was due to send out, which is amazing).

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great variety

There is limited availability of gaming merch in NZ, I found this gem of a merchant and was so impressed with the range and it only took a week to get to NZ !! The products I ordered exceeded my expectations , they are in perfect condition and I can't wait to see my kids faces on Christmas day

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Quick shipping, notified of packing, ready to ship, shipped and arrived. I've dealt with The Gamesmen since 1984 with my Commodore 64 and haven't looked back. Always a pleasure to deal with.

The Thrustmaster Airbus Captain's Throttle Quadrant is such a high quality product. It's going to make a great addition to my flight sim cockpit setup.

November 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Argonath bookends

Quick and safe delivery especially considering an overseas shipment. Product is a special gift for a LOTR enthusiast, so I didn't unpack it, but it looks amazing!

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great pop culture and games store

Shopped with Gamesmen several times and have never had an issue. Always quick to post. There's usually only up to one working day wait between order and postage - there's a "skip the queue" pay extra option that I've never used, maybe it'd be worth the extra few dollars if you were ordering during last minute Christmas shopping?? But I don't think it'd ever actually do anything meaningful otherwise. They do regular sales throughout the year so I don't think I've ever bought anything I've been eyeing off at full price. They have a really good variety in their store that I haven't seen at other gaming/pop culture places, though of course there's also a lot of overlap.

November 3, 2025
Unprompted review

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