I made a mistake when signing up for their service. Id bought something and couldnt get my email to confirm because Id made a typo. I sent a support request and maybe 7 hours later, the next morning e... See more
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Gamesplanet is powered by Metaboli. We are a PC games digital distribution company based in Europe (Paris, France and Dusseldorf, Germany). On Gamesplanet.com you can buy and download over 3000 PC and Mac games from the best pubishers from ANY country in the world. We make a point of providing games at the best price. New releases, pre-orders, back-catalogue: you get the best deals for your games.
Contact info
75011, Paris, France
- www.gamesplanet.com
Replied to 63% of negative reviews
Typically replies within 1 week
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8 euro cheaper than steam :)
8 euro cheaper than steam so - good stuff.
Btw Distant Worlds 2 rock.
Astonishingly helpful
Astonishingly helpful!
Sorted everything I needed sorting, really happy with the service
Great service every time
Gamesplanet has always been a completely reliable retailer and their customer service is outstanding. A recent fiasco with Elden Ring where the publisher suddenly decided to impose region locks was resolved by Gamesplanet with quick service and no cost to myself, for which I am incredibly grateful. I have every intent to continue using them again.
responsible
Gamesplanet is willing to take responsibility for publisher's region locks changes
game code already redeemed on other steam account
No help at all, order the code a year ago, finally got the chance to play the game and get following message:
The product code you've entered has already been activated by a different Steam account. This code cannot be used again. Please contact the retailer or online seller where the code was purchased for assistance.
0 Support from Gamesplanet, well I learned my lesson. Hope this doesn't happen to other buyer, please be advised.

Reply from Gamesplanet
Code worked flawlessly ......Thanks!!
Nice!
Had to wait for about an hour but got my Hitman key.
Nice Customer Support
great customer suppport
Bought some games during sales, you get the key instantly and it’s a trustworthy website. Also, customer service is top-notch! Quick answer and doing their best to find a solution.
Great platform for discounted games
Great platform for discounted games. Craig at support was speedy with reviewing my purchase and fast in his response. Lovely experience, will return here for sure

Reply from Gamesplanet
Great customer service
Great customer service, helpful employees, patient and polite. Over a good professional experience.
Bought f1 2021 game in less than 3…
Bought f1 2021 game in less than 3 minutes.
I read comments about the redemption process of keys. In my opinion it is very good. There is extra security in place to actually guard the key so it can be refunded if there is no confirmation from the email adress.
10/10 would recommend to buy here

Reply from Gamesplanet
Everything perfect
I bought f1 2021 cheap, fast and without any problems during and after.
Fast and cheap
Fast and cheap website. Copying the code does not work. You have to paste it in a txt or something and then copy it, then it will work.

Reply from Gamesplanet
Bought a few games from them and never…
Bought a few games from them and never had any issues. Highly recommended!
Very easy and simple
Very easy and simple to sort out, I made an account and bought dark souls 3 with paypal. All I had to do was confirm the order through email and then was given the steam code, which worked right away. I am very happy with my order, bought from the UK
The Fallout Experience
Really nice, first time to me buying a steam key outside steam store and really a good experience. I bought Fallout 3 GOTY and Fallout New Vegas Ultimate and no problem. A good quality experience and sure I'll buy more games here.
Works great!
Saved almost 20 euros buying the game using this site. Could redeem the key on steam immediately without any problems 👍
Great experience
I received my key immediately, everything worked as it should. I also like that it stores the purchased game keys on the user account. Very convenient!
BEST GAMING AND VR CAFE IN UTAH. PERIOD!
I would like to give a WELL deserving shout out to Gamer Planet. I have never seen a more clean, optimal, and all-around excellent gaming café, (and I have been to a lot).
I have severe health difficulties, so James (the person running the store), offered to help accommodate me in any way that he could. He's also very chill, always worked hard to make sure everything with the computer was running well, and helped me set up my new account. He was also helpful to others as well, not just me, so you can expect top-notch service if you have any questions about the games, computers, headsets, etc., they'll take care of you.
This guy deserves a raise IMO. The other staff are awesome too.
~10/10 service.
~12/10 Decorum/cleanliness- The Store's decorations are aesthetically amazing.
~10/10 fully upgraded computers and gear.
~10/10 Virtual Reality rooms/experience) (GREAT date idea!)
~9/10 gaming chairs, (very comfy!)
~10/10 Virtual Reality gear is awesome and an AMAZING date idea! SO much fun!
-10/10 on the plush chairs and couches everywhere if you just want to chill and relax.
~10/10 on price and choices. (all sorts of specials, Nintendo switch rental, private party specials for the whole store, weekend party specials, Virtual Reality (THIS IS INCREDIBLE, YOU NEED TO TRY IT!). Day passes, month passes, season passes, and "PRO PC" rentals. ALL at good prices.
8/10 on the refreshments and food. (Full stock of energy drinks, sodas, some microwave dinners, pizza, burritos, etc.)
~There are many more that I can't remember off the top of my head.
I could keep going on and on, but I am EXTREMELY impressed, especially with James offering to keep an eye on me due to the health issues. I have to be on oxygen 24/7 so he was willing not only to help me set up an account and help me with computer issues, but to make sure I was ok health-wise too. That's the dedication of care they have for all their customers!
Salutations,
-Kurt A. Lippmann

Reply from Gamesplanet
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