Garage Door Parts UK Reviews 

1,297
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional customer service, mentioning that staff members go above and beyond to answer questions and find proper solutions. Shoppers find the ordering process completely seamless, noting that replacement components arrive rapidly with excellent communication maintained throughout delivery. However, some customers also noted that they occasionally ordered incorrect items by mistake or received parts requiring minor adjustments. Despite these initial hurdles, people found that the knowledgeable team provided patient guidance to successfully fix older garage doors. Consumers strongly recommend these reliable spares to anyone struggling with difficult repairs.

What people talk about most

Product

Consumers find product to be remarkably reliable, praising the excellent selection of spares and replacement... See more

Service

Reviewers highlight positive aspects of service, frequently praising the expert advice and fast responses... See more

Customer service

People report positive experiences with customer service, frequently highlighting the swift response times... See more

Staff

Customers consistently note positive experiences with staff, praising their extensive technical knowledge,... See more

Order

Customers had positive experiences with order, highlighting a straightforward process, quick shipping times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant customer service!! Very helpful from ordering through to delivery. The post office ‘claimed’ thru had delivered but my Ring doorbell showed otherwise, the tram followed it up with the Royal... See more

Rated 5 out of 5 stars

I came across this company wanting an additional Seceuroglide remote control garage door opener. The suppliers wanted an astronomical amount. The guys here checked, via photos the correct repla... See more

Rated 5 out of 5 stars

Fantastic !!! I was having trouble finding a Garage remote as mine had given up the ghost, Saw these Guys on the inter web gave them a call, the help was Fantastic nothing was an issue, sent pics... See more

Rated 5 out of 5 stars

I purchased a remote control handset for my garage door to replace two lost ones. Accidently deleted all sensors when programming the new one. Garage Door Parts were really helpful with helping me sol... See more

Company replied


Company details

  1. Garage Door Supplier
  2. Do-it-Yourself Shop
  3. Garage Equipment Wholesaler
  4. Hardware Store
  5. Home Automation Company
  6. Locks Supplier

About Garage Door Parts UK

Written by the company

We supply quality garage door parts for all makes and models of doors. Our prices are extremely competitive and we are only a phone call or email away for any technical help you need. We buy our Garage Door Spares in huge quantities which enables us to pass these savings directly to our customers.

GARAGE DOOR CABLES

GARAGE DOOR ROLLER SPINDLES

GARAGE DOOR LOCKS

GARAGE DOOR SPRINGS

GARAGE DOOR FLOOR SEALS

Whether you are looking for Henderson, Garador, Hormann, Cardale, Birtley, Filuma etc, to name a few, you will find many spares listed under both Brand and part type on our easy to use website


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,297)

129 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service

I needed to repair a very old (c 70years) Ellard up and over door. I emailed GDP with pictures and they responded immediately with advice for the correct replacement internal handle which I subsequently ordered. They dispatched the part same day and I received it within 2 days. All now fitted and the door now fully operational. Great service.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great, old style, service

This was my second purchase for a garage lock, the service and advice first time was so good that they were the first place I checked for the part I needed. Very easy to find and order the part, delivery was very quick. I needed advice to help me remove the old lock so I asked and they helped immediately. Great, old style, service.

April 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Garage remote control replacement.

At first I couldn't get the remote to link to the motor in the garage. Contacted GDL and they couldn't have been more helpful. Got it all set up and working great. Brilliant customer service and delivery. Would certainly recommend this company 👌

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Supported me all the way to a successful install

From the point of seeking advice through to purchasing my hand transmitter I was comfortable I was in good hands. My garage door in 15 years old and I have never been anywhere near the electrics and here I was having to find and install a replacement transmitter. I submitted photos of my motor etc and got a reply on the same day. I was guided through the whole process and reassured that I could pair the transmitter and motor if I followed the instructions provided. The instructions were easy to follow and it worked first time.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

1989 garage door broken torsion spring

1989 garage door, torsion spring sheared in half, only company to reply and both the person responding to my emails and the engineer advising, as I sent photos and measurements were very helpful.

Went for cheaper postage and delivered within 48hrs of ordering. As its all now fitted and working better than when we bought the house a decade ago. Great firm to deal with and I'm sure if I'd have had any problems they would have been mutually resolved. Thank you!

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery. Very competitive pricing. Fantastic customer service. They helped identify which remote was required and then helped with the pairing of the new remote to the door receiver. All very quick on the emails. Can’t fault.

March 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent

Really pleased with the service from GDP. They were very helpful from start to finish and answered my questions quickly. My order arrived in no time and everything was spot on. It’s nice to deal with a company that is efficient, helpful, and easy to deal with. Would definitely recommend.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Roller door controller issue

We had an issue with a roller door controller and i emailed re a replacement item - GDP came back in 5 minutes and gave some advice which narrowed the issue down to an internal part rather than the complete item.
Great service - part ordered!
Many Thanks!

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

A very good shop for replacing garage door remote fobs.

Glad I found Garage Door Parts, as the old roller door my parents had needed a new remote fob.
Luckily found the GDP website.
They had a compatible remote control fob, which was simple to link up to the roller door when it arrived.
GDP were very helpful, and their stock saved an expensive door replacement.

March 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Replacement Garage Door Handset

I wasn't sure exactly which variant of the remote handset I required, but after sending a photo the company very quickly confirmed the right item.
Once I'd ordered it they sent the new handset and programming instructions promptly. My initial attempt at programming the handset failed but the customer service team replied quickly to my email asking for help and enabled me to complete the programming successfully.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

This is how business should be done!

This is how business should be done!
I was quoted £1600 by a local company. £80 later (very fast delivery) and all is working brilliantly.
Customer service over email was top class, even helped out whilst on holiday.
Would recommend 100% and will use again for sure.

February 24, 2026
Unprompted review
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Rated 5 out of 5 stars

New fob

Contacted GDP and from first contact were really helpful in identifying which fob was required and explained the process to programme the fob, easy to follow steps and fob is working perfect. Would highly recommend

February 19, 2026
Unprompted review

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