Garantie Privée Reviews 

9,636
TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

I have been dealing with GP garantie for the last 3 years, they are always responsive and ready to support. Fast and friendly represintitves. I recommende this company.

Company replied

Rated 5 out of 5 stars

Thank you for responding my call. I got really difficult in my espace client. After I called service client, they really help me well.. thank you 😊 I really like the way they response

Company replied

Rated 1 out of 5 stars

I bought a 300 euro speaker in fnac and the seller keep telling me that the insurance is free and can cancel anytime.I dont need the insurance because its just a speaker but he insisted it anyway with... See more

Company replied

Rated 3 out of 5 stars

Thank you so much. It was great to talk with you. But still I am a bit confused, because you said that the reason that I paid two times in the same month for the insurance was because the first mont... See more

Company replied

Company details

  1. Insurance Broker

Written by the company

Garantie-Privée, spécialiste des assurances affinitaires, protège et facilite votre quotidien. Garantie contre la panne, assurance contre la casse, l'oxydation et le vol, GP couvre les appareils des particuliers et des professionnels.


Contact info

4.0

Great

TrustScore 4 out of 5

10K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(9,636)

707 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The customer assistant is very helpful…

The customer assistant is very helpful and responded clearly to all my queries.

May 1, 2023
Garantie Privée logo

Reply from Garantie Privée

Hola,
Nos gustaría darle las gracias por sus comentarios y estamos encantados de que todo haya ido bien.
Un cordial saludo,
Maxime de Garantie Privée

Rated 5 out of 5 stars

Oui!

Àaaaaaaaaaaaaaaaaaaaaaaaaa

April 24, 2023
Garantie Privée logo

Reply from Garantie Privée

Hola,
Gracias por su comentario. Estamos encantados de que haya quedado satisfecha con su experiencia.Un cordial saludo,Maxime de Garantie Privée

Rated 5 out of 5 stars

Expectacular

April 19, 2023
Garantie Privée logo

Reply from Garantie Privée

Hola,
Nos gustaría darle las gracias por sus comentarios y estamos encantados de que todo haya ido bien.
Un cordial saludo,
Maxime de Garantie Privée

Rated 4 out of 5 stars

Résiliation contrat

Résiliation simple.

April 19, 2023
Garantie Privée logo

Reply from Garantie Privée

Hola,
Nos gustaría darle las gracias por sus comentarios y estamos encantados de que todo haya ido bien.
Un cordial saludo,
Maxime de Garantie Privée

Rated 5 out of 5 stars

good

goooooooood

April 17, 2023
Garantie Privée logo

Reply from Garantie Privée

Hola,
Nos gustaría darle las gracias por sus comentarios y estamos encantados de que todo haya ido bien.
Un cordial saludo,
Maxime de Garantie Privée

Rated 5 out of 5 stars

Good service for you employees

good service 👍

April 17, 2023
Garantie Privée logo

Reply from Garantie Privée

Hola,
Nos gustaría darle las gracias por sus comentarios y estamos encantados de que todo haya ido bien.
Un cordial saludo,
Maxime de Garantie Privée

Rated 4 out of 5 stars

Bon service

Bon service au client.

April 11, 2023
Unprompted review
Garantie Privée logo

Reply from Garantie Privée

Bonjour Monsieur,
Nous sommes navrés de la qualité des communications téléphoniques dont vous nous faites part.
A ce titre, nous vous présentons toutes nos excuses.
Nous vous confirmons renoncer à votre contrat, avec le remboursement de la dernière cotisation sous 30 jours. Une confirmation par email va vous être envoyée.
Bien cordialement,
Maxime de Garantie-Privée.

Rated 5 out of 5 stars

Perfecta....

April 10, 2023
Garantie Privée logo

Reply from Garantie Privée

Hola,
Nos gustaría darle las gracias por sus comentarios y estamos encantados de que todo haya ido bien.
Un cordial saludo,
Maxime de Garantie Privée

Rated 5 out of 5 stars

Simple

Simple, rapide et efficace

April 7, 2023
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Reply from Garantie Privée

Hola,
Nuestro equipo está encantado de haberle acompañado.
Gracias por tomarse el tiempo de enviarnos su comentario positivo.
Un cordial saludo,
Maxime de Garantie Privée

Rated 5 out of 5 stars

Bon contact

Très bon contact

April 2, 2023
Garantie Privée logo

Reply from Garantie Privée

Bonjour,
Nous vous remercions de votre commentaire, nous sommes ravis que votre expérience auprès de notre hotline vous ait apporté satisfaction.
Bien à vous,
Maxime de Garantie Privée

Rated 5 out of 5 stars
Garantie Privée logo

Reply from Garantie Privée

Bonjour,
Nous vous remercions pour votre retour d'expérience et sommes ravis qu'elle se soit bien passée.
Bien cordialement,
Maxime de Garantie Privée

Rated 5 out of 5 stars

Really like their communication

Thank you for responding my call. I got really difficult in my espace client. After I called service client, they really help me well.. thank you 😊 I really like the way they response

March 27, 2023
Garantie Privée logo

Reply from Garantie Privée

Hola,
Nos gustaría darle las gracias por sus comentarios y estamos encantados de que todo haya ido bien.
Un cordial saludo,
Maxime de Garantie Privée

Rated 5 out of 5 stars

Contact charmant

Contact charmant, poli et professionnel.

March 26, 2023
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Reply from Garantie Privée

Bonjour,
Nous vous remercions pour votre retour d'expérience et sommes ravis qu'elle se soit bien passée.
Bien cordialement,
Maxime de Garantie Privée

Rated 5 out of 5 stars

Appel

Service client au top

March 26, 2023
Garantie Privée logo

Reply from Garantie Privée

Bonjour,
Nous vous remercions pour votre retour d'expérience et sommes ravis qu'elle se soit bien passée.
Bien cordialement,
Maxime de Garantie Privée

Rated 5 out of 5 stars

Bonne prise en charge

March 23, 2023
Garantie Privée logo

Reply from Garantie Privée

Hola,
Gracias por su comentario.
Nuestro equipo estará encantado de responder a cualquier pregunta que pueda tener.
Un cordial saludo,
Maxime de Garantie Privée

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