Garantie Privée Reviews 

Trato agradable y resolución rápida y eficiente.

EXCELLENT CONTACT AVEC UNE INTERLOCUTRICE COMPETENTE, AGREABLE ET CONVAINCANTE

Excellente communication.

Simple et bien.

UPDATE:
The problem was resolved 10 days after my massive complaint to various entities, so I improved my rating from 1 star to 3 stars. While this may not be a scam, it's certainly a shady practice, where extremely expensive packages are offered by FNAC employees free of charge for a month, in a hope that buyers will forget to cancel the insurance before the month ends. For reference, my insurance was supposed to be around 30 euros a month for a product that's worth 450 euros.
Furthermore, cancelling process is made relatively obscure, slow and difficult.

ORIGINAL MESSAGE: This is a scam.
As many others here, I was offered a free month by FNAC which I unfortunately accepted. Then I wanted to cancel the policy -within 30 days! i was not late, I did it on time - and to cancel the policy I needed to call a phone. Talking to their employee I managed to cancel the policy and she told me I would get the cancelation confirmation email within 48 hours (?!). That cancelation email never came, and I still have to pay this useless thing, at least until my complaint to the customer protection agency goes through.

Bonne prise en charges .
Très bonne assurance

La prise en charge à était long je trouve.

Biggest scam i've ever see
I've buy a phone at a fnac store they told me that the insurance is free and i will get a mail to cancel when i need.
Mail arrived in my spam box few day later so i've nerver seen it and now i have to pay 30€ each month for something i've never agreed

I get the highest insurance, got a problem with the screen, they sent me to a place to fix it, then the place sent me back to gp because no screen... took many go and back... Then I lost my phone, first they didn't want to give me a new one, say it was not in the condition, but after i took the time to explain they did give me a coupon (no more stock)
I was upset as how the things were going, but after I took the time to explain to them, they did go with their insurance, wich I was planing to stop but I will keep.

I bought an iPhone which was unfortunately stolen from home. Not only does the insurance refuses to replace the phone -apparently because I know who took it and reported it to the police as such-, but I am not able to cancel the insurance either -i was within the initial 30 days of the insurance-, so on top of being robbed, I will have to pay 30 EUR a month for 12 months of a phone that I no longer have.

Edited and increased from * to **: they accepted to cancel the contract, so they did not reimburse the phone (still don't know why), but at least I won't have to pay the insurance for the next year.

I bought an iPhone which was unfortunatly stolen from home. Not only does the insurance refuses to replace the phone -apparently because I know who took it and reported it to the police as such-, but I am not able to cancel the insurance either -i was within the initial 30 days of the insurance-, so on top of being robbed, I will have to pay 30 EUR a month for 12 months of a phone that I no longer have.

Edited and increased from * to **: they accepted to cancel the contract, so they did not reimburse the phone (still don't know why), but at least I won't have to pay the insurance for the next year.

I bought a product in Fnac and they told me it was really easy to cancel. It seems not so easy after all, and in case you dont do it in the 1st days( i guess i am not the only one who forgot and its their business) then you are forced to pay the whole year. And then if you dont resign , its prolong automatically to 5 years, not bad for them...extremeley unhappy with Fnac and their service.