Gardening Naturally Reviews 

165
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery times and describe the online ordering system as extremely straightforward and remarkably easy to use. Consumers also highlight the high quality of the gardening products and deeply appreciate the friendly, knowledgeable assistance provided whenever they need help. Some reviewers were not happy with experiencing occasional delivery issues, damaged items, incorrect sizes, or missing components in their initial packages. However, people frequently noted that the responsive customer support team quickly resolved these unexpected problems by sending prompt replacements the very next day.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising affordable items that match... See more

Order

Users describe positive interactions with order, highlighting the very fast delivery and efficient online... See more

Customer service

Customers reported strong satisfaction with customer service, highlighting helpful phone assistance and... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting exceptionally fast shipping... See more

Service

Reviewers highlight positive aspects of service, frequently praising prompt responses and helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After receiving our order of tubing and netting within 2 days of ordering it, which is excellent, we found that 4 of the tubing were damaged. After speaking to a very polite lady named Sharon and emai... See more

Rated 5 out of 5 stars

This was my first order with Gardening Naturally and I was disappointed that the item ordered was damaged. What I was very pleased about was the customer service couldn’t have been better. From my fi... See more

Rated 5 out of 5 stars

It took two attempts to get it to us due to courier issues, but we have our aluminium poles ready to build a tomato frame for this season’s crop. Very excited already. The team at Gardening Natura... See more

Rated 5 out of 5 stars

The on line ordering system is one of the easiest and most straightforward I have used. confirmation of order was clear and concise. Delivery by Royal Mail was very swift. The netting ordered was exa... See more


Company details

  1. e-Commerce Service
  2. Garden
  3. Garden Center
  4. Land Allotment
  5. Pest Control Service

Information provided by various external sources

Vegetable cages, garden netting, garden fleece, ladybirds and nematodes everything you need to grow your own fruit and vegetabless


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

165 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(165)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Ready for a bumper tomato crop this year ...

It took two attempts to get it to us due to courier issues, but we have our aluminium poles ready to build a tomato frame for this season’s crop. Very excited already.

The team at Gardening Naturally, especially Daisy and Caitlin, were really helpful with fulfilling this order.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

very fast delivery

very fast delivery, ordered Sunday afternoon, received Tuesday morning, very well packed, exactly as described, at a good price, and great communication.
will defiantly buy from again for my gardening needs.
Thank You

February 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service

After receiving our order of tubing and netting within 2 days of ordering it, which is excellent, we found that 4 of the tubing were damaged. After speaking to a very polite lady named Sharon and emailing her a photo of damaged tubing we received new tubing the next day! The tubing and netting is of very good quality and well worth the money. We shall be using gardening naturally for all our gardening needs from now on.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Fruit cage frame

Two orders from here, first absolutely perfect. The second had some parts missing.this was rectified instantly. Delivery was super fast. Great company to deal with.

January 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Good Quality item

Good Quality item . Affordable, just as described. Delivery was super fast. Communication with the seller was first class. Haven’t tried the item yet, but all the reviews that I checked before I bought it were good.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

5 Star Service

5 Star Service
This is my second time ordering nematodes from Gardening Naturally. They are prompt and efficient with fast deliveries and clear information on how to apply their products. Customer service is also first rate with speedy personal responses to email queries. Very happy to recommend.

December 3, 2025
Unprompted review
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Rated 5 out of 5 stars

I ordered Strulch from this company and…

I ordered Strulch from this company and needed to change the delivery address at the last minute. The customer services team arranged this within minutes of receiving my request. I'd highly recommend this company, their pricing is competitive and their courier service also excellent. Thanks to Caitlin for all her help.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Fruit cage additions

It is not possible to imagine how the service could have been better. Caitlin was a pleasure to talk to, understood the problem I presented, and returned the telephone call promptly confirming my requirements could be met. Today, the day after, the whole of my order has arrived. Superb!

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Almost delivered before I ordered!

I ordered netting and stakes before 1pm yesterday and ROYAL MAIL had delivered the goods by 1200 today. This is the opposite of Evri who failed to deliver a high value parcel a few weeks ago.
Caitlin the Customer Service Manager was excellent in answering all my enquiries. A truly excellent business.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

A very reliable company to order from…

The on line ordering system is one of the easiest and most straightforward I have used. confirmation of order was clear and concise. Delivery by Royal Mail was very swift. The netting ordered was exactly as described and well packaged. I could not have been more pleased with my order. I have not used Gardening Naturally for quite a while but the reliability of a good company is still there.

October 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Caitlin was really most helpful

Caitlin was really most helpful. I had been let down twice by other traders, and was given Gardening naturally details by a friend. What a great service indeed. Thank you so much. Will definitely deal again, kindest regards

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I have just bought some lawn treatment and had an issue with the first order discount, after an email the customer service corrected this with a refund and I look forward to being able to use them again soon

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service!

Placed order via Amazon. Unfortunately incorrect item sent. Contacted company directly and received amazing prompt reply. Highly professional and immediately resolved issue. I’ve already taken delivery of correct item ordered,
Well done to Gardening Naturally, especially brilliant Caitlin !

October 1, 2025
Unprompted review

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