You provide an excellent service, with an exceptional range of products. we are incredibly pleased with our purchase of a STIHL HLA 56 Cordless Long-reach Hedge Trimmer, at a price that could not... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The price was the cheapest out of all its competitors. The staff were helpful, friendly and super efficient. We collected the items from the Hereford branch and they were waiting for us. The whole pro... See more
Company replied
I ordered the wrong Lawnmower and contacted them, they could not be more helpful. Even though it was my mistake. They arrange to collect the item and refunded the money. From the moment my first orde... See more
Company replied
Excellent service. I ordered online and quoted 5 days delivery which was fine. However, I was ordering 3 year olds leaf blower and he was desperate for it. I called spoke with Cassie and it arrived ne... See more
Company replied
Company details
- Lawn Mower Store
- Construction Machine Dealer
- Garden Center
- Machine Shop
- Protective Clothing Supplier
- Safety and Work Wear Store
About Garden Machinery Direct
Written by the company
Garden Machinery Dealer of the Year 2025 Winners!
Expert Knowledge & Customer Support
Fast Delivery & Competitive Pricing
Whether you’re after something small like a pair of gloves, a brand-new tool for your garden, or want to splash out on an automated robotic mower that will mow your lawn for you, you’ll find it all at Garden Machinery Direct. Should you need any advice, our dedicated sales team with over 200 years of combined experience are available to assist you with no obligation at all, simply contact us.
Get to know Garden Machinery Direct
Written by the company
- Expert Garden Machinery Specialists
- We offer a comprehensive range of premium garden machinery, from lawn mowers and chainsaws to hedge trimmers and robotic mowers. As authorised dealers for leading brands like Husqvarna, STIHL, and more, we ensure the highest quality products.
- Outstanding Customer Support
- Our expert team has over 200 years of experience combined in the garden machinery industry. We provide personalised advice to help you find the perfect equipment for your garden or business needs. We're always happy to help with product demonstrations, setup, and troubleshooting.
- GB-Wide Service with Fast Delivery
- We deliver across GB with competitive shipping rates and fast turnaround times. Our online store is designed to make ordering quick, secure, and hassle-free.
- Reliable After-Sales Support
- Access spare parts, servicing, and repairs through our team of trained technicians. We also provide ongoing support to help you get the most out of your equipment.
- Why Choose Us?
- Thousands of satisfied customers trust Garden Machinery Direct for our reliable service and commitment to quality. We pride ourselves on offering competitive prices, expert advice, and an unbeatable range of products.
Free Delivery on Orders Over £100
Save more when you shop with us.
We offer free shipping on all orders over £100 to most GB addresses, helping you save on top of our competitive pricing. (Excludes certain Scottish addresses – see our delivery details for more information.)
Contact info
Garden Machinery Direct, WR5 1HF, Worcester, United Kingdom
- 01905 619522
- sales@gardenmachinerydirect.co.uk
- www.gardenmachinerydirect.co.uk
Trusted by Thousands of Customers
4.7
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very efficient from beginning to end
Very efficient from beginning to end. Only spoilt by you wanting to reach out to me. A phrase best left to the Anericans
August 20, 2026
Updates all the way
August 17, 2026
Great staff
Everything was easy and on time until fed ex got involved. The staff at garden machinery couldn’t do enough to help. Let down by the delivery service
August 21, 2026
Reply from Garden Machinery Direct
Thanks for your review! Glad our team could help, and sorry the delivery experience let things down.
Great selection of quality products in…
Great selection of quality products in stock, prices where competitive. Delivery was as stated. I was kept well informed.
August 20, 2026
Reply from Garden Machinery Direct
Thanks for your review, Caroline! Glad you were pleased with our range, prices and communication.
Competitive price Easy to order
Competitive price Easy to order. Great communication re despatch/ delivery.
August 21, 2026
Reply from Garden Machinery Direct
Thanks for your review! Glad you found ordering easy and were kept well informed throughout.
I ordered the wrong Lawnmower and…
I ordered the wrong Lawnmower and contacted them, they could not be more helpful. Even though it was my mistake. They arrange to collect the item and refunded the money.
From the moment my first order went in to the correct lawnmower being delivered, they have kept me fully updated with step by step information of the order and delivery. they have given first class service
August 21, 2026
Reply from Garden Machinery Direct
Thanks for your review, Gary! Glad we could get everything sorted and keep you updated along the way.
First class service …
Great service from a first class company. Competitive pricing, easy ordering and fast delivery.
August 19, 2026
Reply from Garden Machinery Direct
Thanks for your review, Gerry! Glad you were pleased with the price, ordering and speedy delivery.
Very competitive price and excellent…
Very competitive price and excellent service. Arrived at time specified.
August 18, 2026
Reply from Garden Machinery Direct
Thanks for your review, Jonathan! Glad you were pleased with the price and service, and that everything arrived on time.
Reply from Garden Machinery Direct
Thanks for your review, Alan! Glad you were pleased with the price and quick delivery.
Great price communication and quick…
Great price communication and quick delivery. I would 100% use again and recommend
August 18, 2026
Reply from Garden Machinery Direct
Thanks for your review, Danni! Great to hear, and we really appreciate the recommendation.
Spoke to customer service she was very…
Spoke to customer service she was very helpful. Easy to order online.quick delivery
August 21, 2026
Reply from Garden Machinery Direct
Thanks for your review! Glad our team could help and that everything arrived quickly.
Reply from Garden Machinery Direct
Thanks for your review, Heath! Glad everything went smoothly and you're pleased with your purchase.
Excellent service and delivery
August 20, 2026
Reply from Garden Machinery Direct
Thanks for your review, Alistair! Glad you were pleased with the service and delivery.
Very nice online shop
Very nice online shop. Very good contact to consumer, very competitive price.
Product always been deliver on time in excellent conditions. Very happy of this online garden tool shop.
August 18, 2026
Reply from Garden Machinery Direct
Thanks for your review, Frederic! Great to hear you’re happy with our prices, communication and delivery.
The order arrived on time and was well…
The order arrived on time and was well packed. would buy from them again.
August 18, 2026
Reply from Garden Machinery Direct
Thanks for your review, Jean! Glad everything arrived safely and on time. We look forward to helping you again.
Definitely 5*
Glad to find a stockist for my favourite Gold Leaf Tough Touch gloves (fox stole my last pair from the greenhouse) And even more glad they were delivered so speedily and after excellent communication to update me on shipping progress. Definitely 5*
August 20, 2026
Reply from Garden Machinery Direct
Thanks for your review! Glad we could replace your fox-stolen gloves and get them to you quickly!
Product arrived on time would…
Product arrived on time would definitely use company again 👋👋
August 18, 2026
Reply from Garden Machinery Direct
Thanks for your review, Michael! Glad everything arrived on time, and we look forward to helping you again.
GMD - Always a Pleasure To Do Business With
Garden Machinery Direct is always my "Go To" place for all garden machinery. Best competitive price, extremely helpful and knowledgeable staff and very fast delivery. Always a pleasure to do business with.
August 19, 2026
Reply from Garden Machinery Direct
Thanks for your review! It’s great to be your go-to for garden machinery, and we really appreciate your continued support.
Reply from Garden Machinery Direct
Thanks for your review! Glad you found the website easy to use and your order arrived on time.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.