GateMotors.co.uk Reviews 

590
•
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Avoid this company at all costs! Have had nothing but trouble with electric gate openers which were supposed to be a superior product. Spent months trying to resolve a mechanical issue, with numerous... See more

Rated 1 out of 5 stars

Gate motors send out so many parcels that they have elected not to send texts saying when their chosen courier company will deliver. Therefore, paid for next day delivery; didn’t know that package w... See more

Rated 5 out of 5 stars

Bought and had a sliding gate system installed in 2021. The gate stopped working last week. I found a London engineer who put the fear of god into me about cost. I called Calum instead -... See more

Rated 2 out of 5 stars

After one week of waiting, my order had not arrived. On phoning, I was told that my original order had not been processed, but that it would be done immediately. Despite my request to have it sent ex... See more

Company replied

Company details

  1. Security Equipment Store
  2. also in
  3. Door Shop

Written by the company

We supply gate automation and access control products for swing & sliding gates. Just give us a call and we'll provide you with friendly, honest advice on the most suitable products for your system.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

590 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(590)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 3 out of 5 stars

Good service but could not supply…

Good service but could not supply complete order.

February 17, 2020
Unprompted review
GateMotors.co.uk logo

Reply from GateMotors.co.uk

Thank you for your review Nigel. Whilst we make every effort to fulfill all orders placed on our website unfortunately on this occasion we experienced an administrative error and we did not have the stock available. We have since removed the item from our website to avoid further disappointment. We do hope that you return again to GateMotors.co.uk.

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Rated 3 out of 5 stars

Good technical service

Good technical service, £25 shipping on a 2kg £20 part was to high

February 15, 2020
Unprompted review
GateMotors.co.uk logo

Reply from GateMotors.co.uk

Thank you for the review Christopher. At present our shipping rate to the Scottish Highlands is a flat rate regardless of weight. We are reviewing our pricing structure with the aim of having a lower cost for goods under a certain weight.

Rated 5 out of 5 stars

Good choice

Good choice, bad method of payment only PayPal. If you do not have a account PayPal you are forced to make one , to borrow money from them and to pay back after.

February 14, 2020
Unprompted review
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