Had an issue around if permission was required to install air conditioning unit on external wall of my property. This was time critical due to the installation being booked in a few days time from a c... See more
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Created with AI, based on recent reviews
Gateway House, 10 Coopers Way, SS2 5TE, Southend-on-Sea, Essex, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 64% of negative reviews
Typically replies within 1 week
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Chay the maintenance operative was lovely. Didn’t mind my dog who became obsessed with him. Got the job done quickly and had a lovely chat at the same time! He also went through the findings and explained what needed doing.
Chay was wonderful, he explained everything perfectly
Kane Tomlin
Great job on inspection, he explains all to me really well and I’m very happy about the report he made.
Thank you so much
Phoebe has been most helpful with my enquires for which I am very grateful
Fantastic experience from start to finish. The communication throughout was excellent, keeping us informed at every stage, and the onboarding process was smooth, professional and incredibly well organised. Everything was explained clearly, making the whole experience straightforward and hassle-free. A great team to work with, and I wouldn't hesitate to recommend Neve to anyone looking for a professional and efficient service.
Chay rosson
Done fire door inspection, very professional polite and helped with explaining everything
Kane Tomlin did my fire door inspection today, he was very helpful and explained everything that a door requires to keep us safe in an event of fire.
Kane Tomlin was great! Explained everything clearly and was super quick! Felt very reassured :)
Very thorough inspection, great service very knowledgeable
I just wanted to say kane tomlin from the who carried out the fire safety inspection on my door today was excellent. He was friendly, professional, and very helpful throughout the inspection. I really appreciated his positive attitude and the way he explained everything clearly.
Had my door inspected today, don’t usually leave reviews but had to give credit where credit is due to chay rossom, was brilliant and very helpful,good to see gateway have good staff 👍
Kane Tomlin came to our house, he was very thorough with his inspection and was kind enough to take some time to also inform us regarding all the precautions we should be taking.
Kane Tomlin came to look at our fire door, was really helpful and professional. Gave us some great advice. Would really recommend Kane!
Would leave 0 stars if I could. Spoke to an employee about an issue she asked me to email information across. No one got back to me even though it was urgent. Not impressed.
Kane Tomlin was helpful and informative today.
A special thank you to Kane Tomlin who came from Gateway today to do a firedoor inspection - he was friendly, professional, gave a clear explanation of the outcome and action needed, and overall provided an excellent service.

Reply from Gateway - Everything Property
Kane Tomlin sorted my firedoor inspection. Super easy and quick, knowledgeable and polite!

Reply from Gateway - Everything Property
Today I spoke to Saffron. I had a couple of questions. She was polite and very helpful.
She wanted to make sure I had the right answers so said she would send email confirmation of our chat and the outcome. Very reassuring and she did as she said she would.
Thank you Saffron.

Reply from Gateway - Everything Property
Chay Rosson was professional and personable whilst doing an efficient but thorough job. Top notch!

Reply from Gateway - Everything Property
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