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Rated 5 out of 5 stars

Noting that the Trackers were going to Australia they arrived in good time. When I had issues activating my Trackers the Support Team were very helpful & promptly rectified the issue.

Rated 1 out of 5 stars

I ordered 2 tags in late January (coming up to a month next week) and apart from this request for a review, I've not received any notifications, delivery notices, or the tags. Not a good advertisement... See more

Company replied

Rated 5 out of 5 stars

Fast and professional support. I needed to replace some devices linked to my account, and they solved everything in a very short time. I’ve been using Gego for many years, since their very first devic... See more

Company replied

Rated 5 out of 5 stars

Tell me you’re a modern-day Indiana Jones without telling me you’re a modern-day Indiana Jones. I once lost my luggage in the Bermuda Triangle of airport carousels, but thanks to GEGO Tracker, I now h... See more

Company replied

Company details

  1. #133 of 337 best companies in Software Company
  2. #24 of 66 best companies in Electronics Company

Written by the company

LUGLOC, with 12 years of experience in the market, is a leading provider of innovative travel safety solutions. We empower travelers with cutting-edge technology, including real-time luggage tracking devices and a suite of travel safety features, to enhance their peace of mind and ensure a worry-free journey. Our recently launched GEGO PRO is the most advanced luggage tracker on the market. It features all-in-one technology, including bag opening alerts powered by light sensors, and the ability to share item locations across Android and iOS devices. With GEGO, travel smarter and safer.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

48 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Since moving to Spain

Since moving to Spain, we’ve not only used the GEGO PRO for our trips but also during the week in our cars and sometimes in our daughter’s backpack when she goes to scout camps. On the rare occasions we contacted support, the service was excellent and prompt—our issues were resolved in less than an hour.

December 18, 2024
Unprompted review
gego.io logo

Reply from gego.io

Thank you so much for your wonderful review! We're overjoyed to hear that GEGO PRO is enhancing your travel experiences. Your feedback is invaluable as we continue to improve our product. Happy travels!

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Rated 5 out of 5 stars

Great product!

This luggage tracker gave me incredible peace of mind! The alert when my bag was opened was a game-changer. It provided valuable evidence to hold the airline accountable!

November 13, 2024
gego.io logo

Reply from gego.io

Thank you for your positive review. Your feedback is invaluable as we continue to innovate and improve our products. Enjoy your adventures!

Rated 1 out of 5 stars

Devices don't work.

Devices don't work.
And very expensive subscription plan For every unit you buy , you need to get a separate subscription plan (around 80 $ every year).
But they don't work in my case . Bought to with one subscription plan .but the device doesn't work

August 6, 2022
Unprompted review
Rated 1 out of 5 stars

Dont buy these trackers

Dont buy these trackers, it is the worst product since the gps was invented. I did buy two and when you use them you can't be sure that they show you where your luggage is, so you end up more nervous about it than secure. One of them always shows the one suitcase way ahead of the other, even though its not true. Always the amount you have to spent each month even though you dont use them, is not realistic.

October 25, 2021
Unprompted review
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