Delivery took some time, but it's acceptable. Tracking your package is quite easy. Delivery crew is professional, thanks.
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See what reviewers are saying
I had an issue with the final payment page kept coming up with an error, I'm in the UK they are in Italy, un-beknown to me the orders were going through & payments taken, the company emailed me & aske... See more
I have two extractor fans one for a woodfired pizza oven and one for a normal wood buring stove with a short chimney ( so this may stop smoke coming into the room due to low draw. Both fans work very... See more
Miles cheaper than the locally made product in Australia. Less than half the cost including postage for this fabulously engineered stainless steel flu fan. Has solved all of our small and soot problem... See more
Company details
Written by the company
Gemi Elettronica è un'azienda leader a livello mondiale nel campo degli aspiratori per camini e dei recinti elettrici (https://www.gemimarket.it/it/69-recinto-elettrico), fondata nel 1983. Il titolare Domenico Giangreco ha contribuito all'azienda con la sua lunga esperienza, che ha permesso di sviluppare competenze e comprendere le esigenze dei clienti. I prodotti Gemi Elettronica (aspirafumo, tiracamino, tirafumo, elettrificatore per recinzioni, filo per recinto, isolatori per recinto elettrico) sono di alta qualità e possono essere testati dai clienti per 100 giorni con la possibilità di essere restituiti in caso di insoddisfazione, senza motivazione alcuna. Il team di Gemi è in continuo sviluppo per fornire il massimo rendimento ai clienti con il minimo costo, grazie alla trasparenza come punto di forza principale. L'azienda collabora con università e istituti professionali per la ricerca e lo sviluppo di prodotti all'avanguardia. Il camino, la stufa, il barbecue fanno fumo? Il tuo camino non tira ? Esce fumo dal tuo camino ? La soluzione è l'aspirafumo Gemi. Puoi acquistare direttamente sul nostro sito www.gemimarket.it, spediamo in tutto il mondo. Cosa aspetti? Fai come migliaia di persone ogni anno, risolvi definitivamente il problema del fumo del tuo camino in maniera veloce, definitiva e sicura.
Dal 1983: il leader mondiale negli aspiratori per camini e recinti elettrici
Written by the company
- La soddisfazione dei nostri clienti è la nostra priorità.
- Assistenza telefonica pre e post vendita (telefonica, via mail, whatsapp o in chat sul nostro sito). Spedizioni in 24/48 in Italia e 3-6 giorni in Europa. Reso Gratuito 100 giorni.
Garanzia minima 3 anni su tutti i prodotti
Il ritiro sarà a carico nostro direttamente a casa tua
Puoi ottenere fino a 5 anni di garanzia extra sui nostri prodotti, acquistandola direttamente sul nostro sito.
Contact info
Viale Monza 347, 20126, Milano, Italy
- 0287165556
- ordinigemi@gmail.com
- www.gemimarket.it
4.9
Excellent
9K reviews
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Great product
The product is great works just as advertised and expected. One downside was the time difference between Italy and the US, but every question did get answered. The shipping was disappointing but I'm sure not the fault of Gemi. The box arrived torn and punctured, after notifying Gemi they assured me they would replace anything damaged. After unpacking there was minimal damage that was easily straightened with pliers. The electrical diagram was kind of vague for US applications, but after contacting Gemi it was explained completely. Now it's working great and no more smoke.
October 9, 2024
Sorry, I don't understand Italy
October 14, 2024
Great purchase
Easy purchase, the product came as predicted, great and helpful customer service in a case of any questions.
August 8, 2024
So far I have to give this product a 5…
So far I have to give this product a 5 Star rating. On the day I ordered it I received a message within one hour to say it had been shipped and it arrived from Italy to Ireland a day earlier than expected. The product itself is now installed a week and is working very well. I installed it myself with the help of a friend on a roof top. You do need some handyman or building experience along with some electrical know how. I connected the power to a plug and that to an Alexia plug, so it works through my Alexia app or phone.
September 3, 2024
The flue gas extractor is great and…
The flue gas extractor is great and works very well.
September 13, 2024
USA customer ordered 2 chimney extractors.
Purchased the first chimney extractor through Amazon even though they did not offer at the sale price that was shown on the Gemi website because I was concerned about ease of return to Italy if unit did not solve my problem or was damaged in shipment, as well as not knowing how the currency exchange worked. The tracking info showed it shipped from Italy and took about 2 weeks to arrive in Oregon, undamaged although the packaging of the transformer unit needs to be improved a bit as it had gotten out of its box and was loose in the fan blade area. No problems with installation and worked great so I ordered a 2nd unit (I have dual fireplaces and both have draft issues) direct from gemimarket.us to get the sale price. Website order page had some issue but the chat person was great and I was able to place the order using my credit card. 2nd unit arrived faster than the first one, also undamaged.
September 2, 2024
Always easy to order and quick delivery
September 6, 2024
Good product
Good product, easy to install, although may need 2 people to lift onto chimney. Speedy and well priced delivery service, quiet when operating.
August 29, 2024
Very good service.
August 23, 2024
Everything was just fine
Everything was just fine, good product, fast delivery and a happy buyer.
June 19, 2024
Quickly shipped and delivered
Rapid delivery, kept up to date with progress and FedEx are a quality delivery company ( we live in a rural area and other couriers are not as good.)
Curiously, it was cheaper to order the product from Italy and pay shipping rather than buy it from their Portugal agent with free shipping.
July 23, 2024
Value declaration by Gemini differs from the real value, causing problems with Brazilian customs
When purchasing the product on the website in Brazilian Portuguese, it was not informed that the tax charged was not from the Brazilian Federal Revenue Service. When the product arrived at Brazilian customs, it was seized and charged 3 times the value of the product, including taxes and a fine for declaring a value different from what was paid. Therefore, purchasing the product became a huge loss.
June 11, 2024
Reply from Gemi Elettronica - Aspiratori per camini e Recinti Elettrici
Good morning dear customer,
We apologize for the error and the inconvenience caused.
You can contact us by email at gemielettronicaservice@gmail.com to better understand the problem and try to solve the problem you had.
thank you.
Not recommended!
Questionable quality, no installation / utilisation manual. Poor customer service.
June 6, 2024
Reply from Gemi Elettronica - Aspiratori per camini e Recinti Elettrici
good morning dear customer,
we apologize if you had problems with the product.
as soon as you reported it to us, we immediately sent a new speed regulator.
we remain at your disposal.
thank you.
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