Delivery took some time, but it's acceptable. Tracking your package is quite easy. Delivery crew is professional, thanks.
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See what reviewers are saying
I had an issue with the final payment page kept coming up with an error, I'm in the UK they are in Italy, un-beknown to me the orders were going through & payments taken, the company emailed me & aske... See more
I have two extractor fans one for a woodfired pizza oven and one for a normal wood buring stove with a short chimney ( so this may stop smoke coming into the room due to low draw. Both fans work very... See more
Miles cheaper than the locally made product in Australia. Less than half the cost including postage for this fabulously engineered stainless steel flu fan. Has solved all of our small and soot problem... See more
Company details
Written by the company
Gemi Elettronica è un'azienda leader a livello mondiale nel campo degli aspiratori per camini e dei recinti elettrici (https://www.gemimarket.it/it/69-recinto-elettrico), fondata nel 1983. Il titolare Domenico Giangreco ha contribuito all'azienda con la sua lunga esperienza, che ha permesso di sviluppare competenze e comprendere le esigenze dei clienti. I prodotti Gemi Elettronica (aspirafumo, tiracamino, tirafumo, elettrificatore per recinzioni, filo per recinto, isolatori per recinto elettrico) sono di alta qualità e possono essere testati dai clienti per 100 giorni con la possibilità di essere restituiti in caso di insoddisfazione, senza motivazione alcuna. Il team di Gemi è in continuo sviluppo per fornire il massimo rendimento ai clienti con il minimo costo, grazie alla trasparenza come punto di forza principale. L'azienda collabora con università e istituti professionali per la ricerca e lo sviluppo di prodotti all'avanguardia. Il camino, la stufa, il barbecue fanno fumo? Il tuo camino non tira ? Esce fumo dal tuo camino ? La soluzione è l'aspirafumo Gemi. Puoi acquistare direttamente sul nostro sito www.gemimarket.it, spediamo in tutto il mondo. Cosa aspetti? Fai come migliaia di persone ogni anno, risolvi definitivamente il problema del fumo del tuo camino in maniera veloce, definitiva e sicura.
Dal 1983: il leader mondiale negli aspiratori per camini e recinti elettrici
Written by the company
- La soddisfazione dei nostri clienti è la nostra priorità.
- Assistenza telefonica pre e post vendita (telefonica, via mail, whatsapp o in chat sul nostro sito). Spedizioni in 24/48 in Italia e 3-6 giorni in Europa. Reso Gratuito 100 giorni.
Garanzia minima 3 anni su tutti i prodotti
Il ritiro sarà a carico nostro direttamente a casa tua
Puoi ottenere fino a 5 anni di garanzia extra sui nostri prodotti, acquistandola direttamente sul nostro sito.
Contact info
Viale Monza 347, 20126, Milano, Italy
- 0287165556
- ordinigemi@gmail.com
- www.gemimarket.it
4.9
Excellent
9K reviews
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We have not got the product.
December 31, 2024
Reply from Gemi Elettronica - Aspiratori per camini e Recinti Elettrici
Dear Tommy,
We are sincerely sorry to hear that your package was delivered late. We understand how frustrating this situation can be, and we want to apologize for the inconvenience caused.
During peak periods, such as holidays or special promotions, our couriers may have to handle a higher-than-usual volume of shipments, which can lead to delays. However, we are constantly working with our logistics partners to minimize such inconveniences and improve our service.
We would like to clarify that your package was promptly handed over to our courier partner for delivery. However, it appears that the courier service experienced delays due to a high volume of shipments during this period. Despite these difficulties, as you have confirmed, the package was delivered to you without any issues.
If you need any further assistance or clarification, please do not hesitate to contact us. We are always available to help.
Best regards,
Customer Service Team
Gemi Elettronica
I speak English and un poquito Español
I speak English and un poquito Español. Great service and delivery to Texas, USA...even during the Christmas rush of packages. Very happy. Thank you!
December 14, 2024
Fast delivery
I have not tried yet! But the packaging looked good and the quality is great, fast delivered as well! I’ll definitely recommend
November 23, 2024
So far so good
I just installed the unit and it appears to work fine. It definitely corrected the draft and smoking issue.
I think instructions could have been better, I was concerned I wasn’t working it correctly.
November 21, 2024
I am pleased with my purchase.
I am pleased with my purchase. The unit seem to be well built and I expect it to last many years.
November 18, 2024
The receipt was within the acceptable…
The receipt was within the acceptable time limits and in perfect condition. The assembly was as described in the relevant product promotion video. The Gemi Electric Bbq Chimney Hat far exceeds my expectations. Very reliable and I hope it lasts like this for many years.
November 19, 2024
Great product
Great product, works great and is very quiet. No other chimney fan exists in the US
Thank you
November 16, 2024
Works perfect
Works perfect, plenty of draft. The control unit is way too bulky, therefor 4 out of 5 stars.
October 1, 2024
Advertised as stainless
Advertised as stainless. Only some outer parts are. The power control unit is a very old design and not very stylish.
November 12, 2024
Reply from Gemi Elettronica - Aspiratori per camini e Recinti Elettrici
Dear Christer,
We sincerely regret that it did not fully meet your expectations.
We want to reassure you that the entire product is made of stainless steel, as specified, with the exception of the bolts, which are minor components and have been chosen not to compromise long-term functionality. In addition, we understand that the design of the speed control unit may not appeal to everyone. However, please note that it can be either concealed or installed differently to better suit your preferences.
We also made efforts to contact you regarding this matter via both WhatsApp and email to assist in resolving your concerns; however, it appears we did not receive a response. Should you need further assistance, we are more than happy to help and encourage you to reach out to us at your convenience.
Your satisfaction is our priority, and we value your input as it helps us improve our offerings moving forward. Please let us know how we can assist you further.
Best regards,
Customer Support Team
Gemi Elettronica
Email: gemielettronicaservice@gmail.com
Too long delay in delivery wich means…
Too long delay in delivery wich means false advertising. Lack of coordination between seller and carrier.
November 4, 2024
Reply from Gemi Elettronica - Aspiratori per camini e Recinti Elettrici
Dear Rui Fernando,
We would like to take a moment to address your concerns and sincerely apologize for the delay in the delivery of your order. We understand how frustrating this situation must have been for you, and we assure you that we have done our best to handle the matter promptly.
Regarding your query, we want to clarify that all of your emails were acknowledged and responded to, as maintaining clear communication with our customers is very important to us. At the time of purchase, the payment method chosen was "cash on delivery," and, unfortunately, the carrier that handles international deliveries for this payment method is limited to the one we used for your shipment. Given this restriction, it was not possible to select an alternative carrier.
That said, while we are bound by certain logistics constraints, are committed to improving our coordination with carriers to prevent situations like this from happening in the future.
We sincerely apologize for any inconvenience caused and appreciate your understanding of this matter. Should you have any further questions or need assistance, please feel free to reach out to us directly.
Best regards,
Gemi Elettronica
Customer Service Team
gemielettronicaservice@gmail.com
Thank you very much for the company for…
Thank you very much for the company for the fan and it works a treat best thing I have purchased I highly recommend it to anyone who has bbq or other use.
November 16, 2024
Fan was very easy to install
Chimney fan is very easy to install, looks great and definitely solved my smoke issue. The most difficult part of the install was getting the electrical power to the control box & the temperature resistant wire (which I also purchased) run to the control box. In your information it's kind of glazed over, assuming people will know that??
October 22, 2024
Proffesional business
Package arrived in time, undamaged, as good as the description.
October 21, 2024
Very good service and products.
October 21, 2024
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