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Gemondo Jewellery Reviews 

363
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and craftsmanship of the jewelry, often highlighting the wide selection of products and gemstones available. Many people appreciate the efficient ordering process and the excellent service received throughout their purchase. Reviewers frequently highlight the fast delivery, often noting items arrived well-packaged and beautifully presented, sometimes even exceeding their initial expectations. However, some customers also noted that certain items appeared smaller, finer, or duller than depicted online. This occasionally led to disappointment regarding the actual size or perceived substantiality of the jewelry, suggesting visual representations could sometimes be more accurate.

What people talk about most

Product

People report positive experiences with product, often praising the beautiful design, quality, and... See more

Quality

Customers had positive experiences with quality, often praising the excellent quality, beautiful design, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick and efficient... See more

Service

Customers consistently note positive experiences with service, describing it as very good, excellent, and... See more

Order

Clients share positive opinions on the ordering process, with many finding it simple and straightforward to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love their variety and quality of jewellery especially because of all the different gemstones to choose from. Also their customer service is wonderful! I emailed to say I lost the back of an earring... See more

Company replied

Rated 5 out of 5 stars

Quick delivery. I ordered the wrong size but returning free was so easy and my replacement was delivered within a week. I love my new ring, it's a great replacement for my damaged engagement ring. I... See more

Company replied

Rated 5 out of 5 stars

Beautiful ring, great quality at a great price. Bought this lovely ring as a birthday gift for my daughter & she absolutely loves it. Arrived quickly, well packaged & presented in a cute gift box. Wil... See more

Company replied

Rated 5 out of 5 stars

Pendant arrived quickly and beautifully packaged with an interesting card with details of the stones. It is a 70th birthday present and has 6 sapphires and a diamond in the middle, and is made of 9 c... See more

Company replied


Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewelry Designer

About Gemondo Jewellery

Written by the company

Gemondo is an established jewellery brand specialising in beautifully crafted gemstone jewellery designed for everyday elegance and meaningful gifting. Founded in 2006, Gemondo has built a strong reputation for offering high-quality jewellery that celebrates the natural beauty and individuality of coloured gemstones.

The brand offers a wide range of jewellery including rings, earrings, necklaces, and bracelets, featuring a diverse selection of ethically sourced gemstones such as emeralds, sapphires, rubies, amethysts, opals, and many more. Each piece is thoughtfully designed to highlight the unique character of the gemstone while combining classic craftsmanship with contemporary style.

Gemondo is committed to responsible sourcing and sustainability. The company works with trusted suppliers and follows ethical practices to ensure transparency throughout its supply chain. Many collections feature responsibly sourced materials and precious metals, supporting a more sustainable approach to jewellery production.

With customers across the UK, Europe, and international markets, Gemondo combines accessible pricing with fine jewellery quality, making gemstone jewellery available to a wider audience. The brand is known for its distinctive collections, expert gemstone knowledge, and dedication to helping customers celebrate life’s moments with jewellery that tells a story.

Through its online platform, Gemondo continues to bring the timeless beauty of coloured gemstones to modern jewellery lovers around the world.

Written by the company

Free UK Delivery
Free UK standard delivery available on all orders, expedited options available.
Easy Returns
We offer a comprehensive returns policy, with easy returns through our partnerships with Royal Mail: UK customers (https://www.royalmail.com/track-my-return/create/731) EziReturns: International customers (https://gemondo.ezireturns.com/)

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

363 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(363)

101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic

The selection of jewelry is very good. Purchase process straight forward and deliveried on time. My wife is delighted with her new necklace.

October 24, 2023
Rated 5 out of 5 stars

Great products

Great products
I can not say the same about communication. I have returned a product on 2nd of November and I still don't know if you received it. It will be better if you communicate with your customer when you receive a product, when the refund will be done. I contacted you,but no answer.

October 30, 2023
Rated 5 out of 5 stars

Happy Wife!

Online ordering was easy and straight forward. Shipping was quick considering it was going overseas and I was able to track the package online the whole way. The ring is gorgeous and my wife loves it.

October 30, 2023
Rated 5 out of 5 stars

Excellent service and beautifully…

Excellent service and beautifully packaged earrings. Arrived quickly and with a card certifying authenticity. I like that Gemondo use ethically sourced stones with the certificate clearly stating the country of origin. Very good price and would definitely buy again, as I cannot find another company that compares in terms of price and quality. Thank you.

September 25, 2023
Rated 5 out of 5 stars

Very pretty ring

Very pretty ring, I've had my eye on it for a while and I wasn't disappointed. Delivery was on time and item was well packaged in a cute box too.

August 22, 2023
Rated 1 out of 5 stars
Gemondo Jewellery logo

Reply from Gemondo Jewellery

Hi, Thank you for your feedback.

Based on tracking there appears to have been a couple of days delay clearing customs, there has been a new tracking update today saying this has now cleared and will be with you within 1-2 days.

Please accept our apologies for the delay, your order will be with you shortly. Please use the tracking link provided to view the update from today.

Many Thanks
Gemondo

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