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Gemondo Jewellery Reviews 

363
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful design of the jewelry, often highlighting the variety of gemstones and the stunning appearance of their purchases. People frequently commend the efficient ordering process, excellent customer service, and the prompt, well-packaged delivery of their items. However, some customers also noted that certain items, such as rings and earrings, appeared smaller or more dainty than depicted in online images, leading to occasional disappointment regarding size and thickness. Additionally, a few people mentioned experiencing slower delivery times or a lack of communication regarding shipping updates.

What people talk about most

Product

Consumers generally express satisfaction with the product, often praising the quality, design, and overall... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising items as well-made, beautiful, and of... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and efficient... See more

Service

Clients share positive opinions on service, with many reviewers consistently describing it as excellent,... See more

Order

Users describe positive interactions with the ordering process, finding it very simple and straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love their variety and quality of jewellery especially because of all the different gemstones to choose from. Also their customer service is wonderful! I emailed to say I lost the back of an earring... See more

Company replied

Rated 5 out of 5 stars

Pendant arrived quickly and beautifully packaged with an interesting card with details of the stones. It is a 70th birthday present and has 6 sapphires and a diamond in the middle, and is made of 9 c... See more

Company replied

Rated 5 out of 5 stars

Beautiful ring, great quality at a great price. Bought this lovely ring as a birthday gift for my daughter & she absolutely loves it. Arrived quickly, well packaged & presented in a cute gift box. Wil... See more

Company replied

Rated 5 out of 5 stars

Quick delivery. I ordered the wrong size but returning free was so easy and my replacement was delivered within a week. I love my new ring, it's a great replacement for my damaged engagement ring. I... See more

Company replied


Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewelry Designer

About Gemondo Jewellery

Written by the company

Gemondo is an established jewellery brand specialising in beautifully crafted gemstone jewellery designed for everyday elegance and meaningful gifting. Founded in 2006, Gemondo has built a strong reputation for offering high-quality jewellery that celebrates the natural beauty and individuality of coloured gemstones.

The brand offers a wide range of jewellery including rings, earrings, necklaces, and bracelets, featuring a diverse selection of ethically sourced gemstones such as emeralds, sapphires, rubies, amethysts, opals, and many more. Each piece is thoughtfully designed to highlight the unique character of the gemstone while combining classic craftsmanship with contemporary style.

Gemondo is committed to responsible sourcing and sustainability. The company works with trusted suppliers and follows ethical practices to ensure transparency throughout its supply chain. Many collections feature responsibly sourced materials and precious metals, supporting a more sustainable approach to jewellery production.

With customers across the UK, Europe, and international markets, Gemondo combines accessible pricing with fine jewellery quality, making gemstone jewellery available to a wider audience. The brand is known for its distinctive collections, expert gemstone knowledge, and dedication to helping customers celebrate life’s moments with jewellery that tells a story.

Through its online platform, Gemondo continues to bring the timeless beauty of coloured gemstones to modern jewellery lovers around the world.

Written by the company

Free UK Delivery
Free UK standard delivery available on all orders, expedited options available.
Easy Returns
We offer a comprehensive returns policy, with easy returns through our partnerships with Royal Mail: UK customers (https://www.royalmail.com/track-my-return/create/731) EziReturns: International customers (https://gemondo.ezireturns.com/)

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

363 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(363)

101 reviews in the last 12 months

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Rated 5 out of 5 stars

Birthday Gift

These earrings were a birthday gift for my best friend's 60th, so I wanted to get her reaction before reviewing. Her birth stone is peridot and she prefers simple yet elegant styles. So these were perfect for her and she loves them.

July 23, 2023
Rated 5 out of 5 stars

Really good experience overall.

Easy to order and delivery was so fast. The jewellery came in a lovely, high quality presentation box and with a card detailing the origins of the jewellery's material.

Really good experience overall.

July 26, 2023

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