I have been a casual customer for many years whether buying gifts for my family or myself. For many years I have collected Rocks & Fossils and my husband has bought me various gemstone pendants when... See more
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Very helpful customer service, prompt delivery of order which was the CBD oil which I am currently trying out. Will have to take it for longer to comment on that.

Reply from GEMPORIA
Quick and efficient delivery of a absolutely beautiful pendant.

Reply from GEMPORIA
I trust gemporia about what thay say about there products.Thsy have good prices and good quality.There pnp is good £3.95p and that's for as many items you order in the same day .And if you have a proble with there produts thsy will sought it out no problem .Great company susan

Reply from GEMPORIA
The prices are low the quality is good , the staff are very nice and I will always buy from gemporia

Reply from GEMPORIA
The item did not meet expectations, nor did it look anything like as good as the example shown on TV.

Reply from GEMPORIA
I bought a beautiful candle and two very unusual pieces from a geology collection,which are marvelous,with fossils that are millions of years old,excellent.

Reply from GEMPORIA
Beautifully wrapped and excellent invoice details. Jewellery at such reasonable prices and excellent ethics.

Reply from GEMPORIA
I love all the jewellery on Gemporia but lately they have brought some beautiful designs in pendants and rings. Also some excellent gifts for family and friends and of course the fabulous candles and diffusers at excellent prices.

Reply from GEMPORIA
The design of the items that I received are pretty and easy to wear.

Reply from GEMPORIA
It's not just one thing Gemporia do well. It's many things. To be honest, you get that one on one service, they go far beyond most places to answer queries, from the authentication of the gemstones, to the way it's made. No matter what you order, whether it be a small amount or big, you are treated the same. There isn't any snobbery, and that goes a long way. Over 20 years plus we have been with Gemporia, and will definitely not be going anywhere else.

Reply from GEMPORIA
Many years buying from Gemporia excellent products,fantastic jewellry at unbelievable prices,customer service more than helpful,Company you can trust 100,%,plus you get 30 day money back guaranty, just try them you won't be disappointed.

Reply from GEMPORIA
Gemporia has been very helpful when my parcel containing an order seemed to go missing and didn't arrive when it should have. Gemporia checked with their courier and I checked at my end in Australia with local courier and parcel initially couldn't be located and then suddenly it appeared in Perth and went to the local courier and then finally turned up here yesterday - just over a month since it was ordered. Gemporia were onto it and kept in contact with me the whole time and I am grateful for their support. The beautiful ring I was waiting for was eventually worth the wait!

Reply from GEMPORIA
Been your customer for many years since you started selling homewears, etc. Then you change to Gems TV and now Gemporia. Been a very happy customer and I trust your service and customer care is great.Quality of your products and jewellery are impressive.

Reply from GEMPORIA
Gemporia, provides a pleasant and prompt ordering as dispatch service
I love how items I purchased are so well wrapped and secure in box..
I'm always delighted with any item I have purchased ...

Reply from GEMPORIA
Very pleased with my purchase,. excellent value for money. Item delivered quickly.

Reply from GEMPORIA
Mixed views. The delivery and return of one item was simple and efficient, however yesterday I wore the ring for the first time and already a ruby is lost. So another return will have to be made.

Reply from GEMPORIA
It’s was as good as it could be thank you very much cheers paul

Reply from GEMPORIA
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