GEMPORIA Reviews 

20,077
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,930 reviews, reviewers overwhelmingly had a great experience with this company. Buyers consistently share that they love the extensive selection of stunning jewelry, rare gemstones, and remarkably affordable prices. People also appreciate the helpful product presentations and excellent overall service provided by the team. Shoppers frequently mention that orders arrive promptly and are well-packaged for safe delivery. Though some customers noted occasional issues with product quality not meeting expectations or matching online descriptions. A few reviewers experienced problems with broken clasps or items arriving damaged due to poor packaging. Other buyers also mentioned that returning items or dealing with occasional delivery delays could sometimes be frustrating.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, praising the beautiful gemstones and wide range of... See more

Quality

Clients share positive opinions on quality, consistently highlighting the impressive craftsmanship and... See more

Price

Consumers find price to be positive, highlighting affordable and unbeatable costs across a wide range of... See more

Delivery service

People report positive experiences with delivery_service, noting that orders are consistently dispatched... See more

Service

Customers had positive experiences with service, highlighting efficient delivery and courteous staff.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a casual customer for many years whether buying gifts for my family or myself. For many years I have collected Rocks & Fossils and my husband has bought me various gemstone pendants when... See more

Company replied

Rated 5 out of 5 stars

This was a re-order of the fantastic Visage makeup product, Stayset Colour Correcting Loose Powder, which I have used for many years since it launched. I'm not big into makeup so use it on bare skin,... See more

Company replied

Rated 5 out of 5 stars

It's not just one thing Gemporia do well. It's many things. To be honest, you get that one on one service, they go far beyond most places to answer queries, from the authentication of the gemstones, t... See more

Company replied

Rated 5 out of 5 stars

The order was processed quickly and despatched the next day. Tracking enabled us to anticipate its delivery here in Spain via the local Correos. The item was a beautiful Aqua Jadeite Bangle, supplied... See more

Company replied


Company details

  1. Jewelry Store
  2. Jeweler

About GEMPORIA

Written by the company

About Us

Welcome to Gemporia, where exquisite gemstones and fine jewellery come to life! Thank you for joining our community.

Gemporia was bornin 2004 from a passion for authentic beauty. Using responsible sourcing and ethical practices, we curate exceptional gemstone jewellery to captivate the senses and showcase nature’s finest treasures. But overall, our key mission is to bring joy and inspiration through the artistry of gemstones and Mother Nature.

As an employee-owned company, we place our people and planet before profit. So, whether you’re a new or seasoned collector, our commitment to authentic beauty provides a unique shopping experience for everyone.

Our Mission

In the beginning, there were gemstones, and these gemstones became our family’s world...

At Gemporia, we believe that beautiful and authentic jewellery shouldn’t cost the Earth, nor should it be mass-produced. We are passionate about jewellery, leaving a legacy, both for those who wear it and those who help to make it, and we only use genuine gemstones and precious metals finished to the finest quality.

Our customers and providers lie at the heart of our business, so we never compromise on quality or cost. We pride ourselves in storytelling and revealing all the beautiful secrets of Mother Nature’s miracles. From the person who mines the gem to the person who wears the piece, we aim to bring everybody closer together.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20K reviews

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4.6

All reviews

(20,077)

1,911 reviews in the last 12 months

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Rated 1 out of 5 stars

…A BIG THANK YOU !!!

When i started collecting coloured gemstones aroud 10 years ago, (from gem collector,) i never considered to buy jade or pearls.Because of the informative and educational shows Ðave presents,rest assured,i have amassed a good entry level collection.I say to anyone who is contemplating on making their first acquisition,you will be looked after by all the team at Gemporia.And consider this ... Where on earth can you buy jewellery under close up magnification (that's confidence in your product!),under different light source demonstrations,country and mine origins,ethically sourced,guest mine owners,experts,market trends,heads up,legacy material (no longer mined,heirloom,exclusive.)Don't forget split pay,the apps and free customer service (very helpful and friendly,easy to talk to.)To top it all,an authenticity card accompanies each purchase,whether it is a £1 or £1000 plus item.And One postage and package all day,no matter how many items you buy.Nobody else comes near this,all from the comfort of your home.A MASSIVE thank you to Steve Bennett that opened my eyes to a world of beautiful and fascinating gemstones,made available to each and everyone.Buy with confidence,your hardest choice will be how many of each item do you want ? because anyone looking for wearable jewellery or loose gemstones,the quality and price are amazing,this is why i have been shopping with Gemporia for so long.Gosh !
i am writing this,i couldn't say "returning customer" This is because you become part of a fraternity of people who do not feel the pressure of finding a high street jeweller,making an uninformed purchase,no origin? unethically sourced? synthetic or natural,treated?not certificated? Gemporia takes away all of the hassle and makes shopping simple,safe and enjoyable.

July 30, 2026
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Reply from GEMPORIA

Hi Lee,

Thank you for taking the time to share your feedback.

We’re so pleased to hear how much you value our shows, gemstone education, and the service we provide. It’s wonderful to know that you’ve enjoyed building your collection with us over the years and feel confident in the information and support we offer.

If there is anything we can assist with or if you have any concerns you would like to discuss, please don’t hesitate to contact us on 0800 330 8000.

Thank you again for your continued support, and we hope you continue to enjoy your gemstone journey with us.

Kind regards,
Gemporia

Rated 5 out of 5 stars

My crystal order from Gemporia

My order from gemporia came very quickly. I must say if I could give my order 20 stars thats what would give. Everything inside my parcel is beautiful from the Rose and Amythyst crystals to the little suprise gifts inside was a treat. The customer agent was so pleasant when I spoke to placecmy order Thank you

July 29, 2026
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Reply from GEMPORIA

Hi Marie,

Thank you for your review.

We’re so pleased to hear that you were delighted with your order and enjoyed the beautiful rose and amethyst crystals, along with the surprise gifts included in your parcel. It’s wonderful to know that our team also provided a pleasant experience when placing your order.

We truly appreciate your kind words and support, and we hope you continue to enjoy your treasures. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 4 out of 5 stars

They were very helpful

They were very helpful. Nice people.

July 29, 2026
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Reply from GEMPORIA

Hi Lynda,

Thank you for your review.

We're so pleased to hear that you found our team helpful and friendly. Providing excellent customer service is very important to us, and we truly appreciate your kind words.

Thank you for your support, and we hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Beautiful emerald ring very pleased…

Beautiful emerald ring very pleased with it indeeb

July 22, 2026
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Reply from GEMPORIA

Hi Patricia,

Thank you for your review.

We're so pleased to hear that you're delighted with your emerald ring. It's wonderful to know that it has met your expectations and that you're so happy with your purchase.

Thank you for your support, and we hope you continue to enjoy wearing your ring. If there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Easy ordering, prompt delivery, well packaged

This was a re-order of the fantastic Visage makeup product, Stayset Colour Correcting Loose Powder, which I have used for many years since it launched. I'm not big into makeup so use it on bare skin, the mattifying, blurring effect is awsome. Many other brands produce their version of this item, but this is still the best on the planet.

July 29, 2026
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Reply from GEMPORIA

Hi,

Thank you for your review.

We're delighted to hear that you've been enjoying our Visage Stayset Colour Correcting Loose Powder for so many years. It's fantastic to know that you love its mattifying and blurring effect and that it continues to be your favourite!

We truly appreciate your continued loyalty and support. If there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Beautiful items

Beautiful items. Love Gemporia.

July 18, 2026
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Reply from GEMPORIA

Hi Victoria,

Thank you for your review.

We're so pleased to hear that you love our beautiful jewellery. Your kind words and continued support mean a lot to us.

We hope you continue to enjoy shopping with us, and if there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

When anyone connects with a gemstone it's sensational...

Gemporia is beyond 5 stars along with it's partnership with Jewellery Maker (JM) and with it's jewellery industry relationships. Gemporia are an invaluable gemstone expertise company within the jewellery industry.
The experienced Gemologists Steve Bennett (founder of Gemporia), Jake Thompson, Gem Specialists Dave Troth, Toby Cavill, Cherry Cavill and Kieran Glen, the teams along with presenters on Gemporia and JM are remarkable to sourcing beautiful genuine unique and rare quality gemstones at reasonable prices. Gemporia has an amazing customer service that are polite and helpful.
Always informative about what is happening with the gem market. The most important thing I feel about Gemporia and it's partnership with JM is that it gives opportunities to own and work with gemstones that, otherwise normally be read about, seen in museums, auctions, high end jewellers, Jewellery exhibitions and events.
However, when anyone connects with a specific gemstone the feeling is sensational. For me it's Jades and Jadeite an artist gemstone that is very much here and now. A gemstone that has history, beauty and carving artistry to tell meaningful folklore stories. I love designing and making pieces with Jades as it challenges and allows my artist create skills to work with it. I am working on my collection whilst I'm sorting out something else equally important to me and I will be looking into Jadeite going forward.
I am endeavour grateful and respect to amazing Dave Troth and his efforts over the six years so far to presenting to us Jade and Jadeite opportunites and through a difficult challenging period decided to obtain borrowed funds to partnership with a Jade house in China to setting up his own business DHJ. Also to continue the Jade journey on Gemporia. I have purchased DHJ Type A Aqua Myanmar Jadeite rounds necklace and a pendants, that are near Icy texture quality that have a blueness colour to them, a rarity in Myanmar Jadeite. I simply adore this extremely rare, unique and unusual Jadeite colour than all the other Jadeite colours. I will be re-designing Type A Aqua Jadeite pieces with other gemstones. I would definitely recommend items, Myanmar DHJ Type A Aqua Jadeite carved pendant (IWDN46) and also Gemporia - JIGP40 Pure Water Apple Green Jadeite pendant necklace that has a blueness to it. I am sincerely grateful and thankful to Gemporia, JM, Dave Troth and his partnership with his Jade house xx

July 28, 2026
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Reply from GEMPORIA

Hi Satveer,

Thank you for your wonderful review.

We’re grateful for your kind words and continued support of Gemporia and JewelleryMaker. It’s fantastic to hear how much you value our gemstone expertise, the variety of unique pieces we offer, and the passion our teams have for sharing the beauty and stories behind gemstones.

We’re especially pleased to know that your love for jade and jadeite has grown through your experiences with us. We’ll be sure to share your lovely feedback with Dave and the team.

Thank you again for being part of the Gemporia family, and we hope you continue to enjoy your beautiful gemstone creations.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Fast delivery

Fast delivery, brilliant customer service and beautiful pieces at really good prices and quality

July 28, 2026
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Reply from GEMPORIA

Hi Rose,

Thank you for your review.

We're so pleased to hear that you're happy with our fast delivery, customer service, and the quality and value of our jewellery. Your kind words and support mean a lot to us.

We hope you continue to enjoy your beautiful pieces, and if there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Staff are really friendly and helpful

Staff are really friendly and helpful. Nothing is too much trouble and had a call back when an item I wanted came back in stock

July 29, 2026
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Reply from GEMPORIA

Hi Deborah,

Thank you for your review.

We're delighted to hear that you found our team friendly and helpful. It's wonderful to know that arranging a call back when the item you wanted came back into stock helped make your shopping experience even better.

We truly appreciate your kind words and your support. If there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Authentic

You get what is advertised and shown.

July 22, 2026
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Reply from GEMPORIA

Hi,

Thank you for your review.

We’re delighted to hear that you received exactly what was advertised and shown. We always aim to present our jewellery as accurately as possible so our customers can shop with confidence.

We truly appreciate your support and hope you continue to enjoy your purchases. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars
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Reply from GEMPORIA

Hi Maria,

Thank you for your review.

We’re delighted to hear that you found the ordering process easy and that your order was delivered promptly. Providing a smooth shopping experience from start to finish is something we always strive for.

We truly appreciate your support and hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Good company to buy from

Good company to buy from and a refund if the item is not to your taste.
I have mentioned before that lately the amount of time given to descriptions of one item does become a bit tedious. I feel a brief summing up would be better. I know that many of your customers agree.

July 29, 2026
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Reply from GEMPORIA

Hi,

Thank you for your review.

We’re delighted to hear that you enjoy shopping with us and appreciate the reassurance of our 30-day money-back guarantee if an item isn’t quite right for you.

We also appreciate you taking the time to share your feedback about the length of our product presentations. Customer feedback is very valuable to us, and we will be sure to pass your comments on to the relevant team.

Thank you for your continued support. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Great Company

I have been a customer of Gemporia for many years and have always found them friendly and helpful and the products are always first class. I have learned so much about gemstones over the years. I feel that they are almost like family. x

July 28, 2026
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Reply from GEMPORIA

Hi Patricia,

Thank you for your review.

We’re so pleased to hear that you’ve been a loyal customer for many years. It means a lot to know that you’ve always found our team friendly and helpful, that you’re happy with the quality of our jewellery, and that you’ve enjoyed learning more about gemstones along the way.

Thank you for your continued support and for being a part of the Gemporia family. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Lovely gems

I use this company a lot as I love the different gems. Friendly staff
Good prices for all budgets.

July 28, 2026
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Reply from GEMPORIA

Hi Shirley,

Thank you for your review.

We’re delighted to hear that you enjoy our wide variety of gemstones and that you keep coming back to shop with us.

We truly appreciate your continued support and look forward to bringing you many more beautiful gemstone pieces. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Lovely amethyst ring I got for my girls…

Lovely amethyst ring I got for my girls birthday , delivered with all the box and extras , very good service

July 28, 2026
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Reply from GEMPORIA

Hi Gary,

Thank you for your review.

We’re delighted to hear that the amethyst ring made such a lovely birthday gift for your daughter. It’s wonderful to know that you were pleased with the presentation, including the gift box and extras, and that you received such good service.

We truly appreciate your support and hope your daughter enjoys wearing her new ring. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

I have been a casual customer for many years

I have been a casual customer for many years whether buying gifts for my family or myself. For many years I have collected Rocks & Fossils and my husband has bought me various gemstone pendants when he has spotted & he knows I will like. Due to arthritis I now need larger size rings but still want a feminine look. Gemporia caters for me beautifully. Whether made with silver or gold, prices are affordable and their service exemplary. Their web-site is easy to negotiate and Delivery is fast. I also enjoy watching their auctions and special shows

July 28, 2026
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Reply from GEMPORIA

Hi Caroline,

Thank you for your review.

We’re delighted to hear that you’ve been a valued customer for many years and that both you and your husband have found so many gemstone pieces to enjoy over that time.

It’s especially wonderful to know that our range of larger, feminine ring designs has helped you find jewellery that suits your needs, and that you’ve been pleased with our affordable prices, easy-to-use website, fast delivery, and customer service. We’re also so pleased that you enjoy watching our auctions and special showcases.

Thank you for your continued support. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Good value for money

Good value for money, arrived inn speedy time, staff always so helpful and polite

July 20, 2026
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Reply from GEMPORIA

Hi Rosemary,

Thank you for your review.

We're so pleased to hear that you're happy with the value for money, that your order arrived quickly, and that you've found our team to be helpful and polite.

We truly appreciate your support and hope you continue to enjoy shopping with us. If there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Happy with my purchases

Happy with my purchases

July 24, 2026
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Reply from GEMPORIA

Hi Beverley,

Thank you for your review.

We’re so pleased to hear that you’re happy with your purchases. Your support means the world to us, and we hope you continue to enjoy shopping with us.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 1 out of 5 stars

Less packaging not zero packaging

I have opted for less packaging for my jewelry but I didn't expect my rings to be literally thrown together in a cardboard box that wasn't even sealed properly. I expected them to be wrapped up individually in paper or something. Very disappointed.

July 27, 2026
Unprompted review
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Reply from GEMPORIA

Hi,

Thank you for your review.

We’re sorry to hear that your rings arrived in packaging that didn’t seem secure and sufficient. We can confirm that your feedback has been passed on to our warehouse team for review.

Thank you for bringing this to our attention. We truly appreciate your feedback as it helps us improve our services.

We’re sorry for any disappointment caused, and if there’s anything else we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Top quality services via phone calls…

Top quality services via phone calls during late hours and still managing to organise a last minute gift with good standards and customer support

July 15, 2026
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Reply from GEMPORIA

Hi Ryan,

Thank you for your review.

We’re delighted to hear that our team was able to assist you. It’s wonderful to know that you received such helpful and professional service during your call, and we’ll be sure to pass your kind words on to the team.

Thank you for choosing us! If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

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