GEMPORIA Reviews 

20,081
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,930 reviews, reviewers overwhelmingly had a great experience with this company. Buyers consistently share that they love the extensive selection of stunning jewelry, rare gemstones, and remarkably affordable prices. People also appreciate the helpful product presentations and excellent overall service provided by the team. Shoppers frequently mention that orders arrive promptly and are well-packaged for safe delivery. Though some customers noted occasional issues with product quality not meeting expectations or matching online descriptions. A few reviewers experienced problems with broken clasps or items arriving damaged due to poor packaging. Other buyers also mentioned that returning items or dealing with occasional delivery delays could sometimes be frustrating.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, praising the beautiful gemstones and wide range of... See more

Quality

Clients share positive opinions on quality, consistently highlighting the impressive craftsmanship and... See more

Price

Consumers find price to be positive, highlighting affordable and unbeatable costs across a wide range of... See more

Delivery service

People report positive experiences with delivery_service, noting that orders are consistently dispatched... See more

Service

Customers had positive experiences with service, highlighting efficient delivery and courteous staff.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a casual customer for many years whether buying gifts for my family or myself. For many years I have collected Rocks & Fossils and my husband has bought me various gemstone pendants when... See more

Company replied

Rated 5 out of 5 stars

This was a re-order of the fantastic Visage makeup product, Stayset Colour Correcting Loose Powder, which I have used for many years since it launched. I'm not big into makeup so use it on bare skin,... See more

Company replied

Rated 5 out of 5 stars

It's not just one thing Gemporia do well. It's many things. To be honest, you get that one on one service, they go far beyond most places to answer queries, from the authentication of the gemstones, t... See more

Company replied

Rated 5 out of 5 stars

The order was processed quickly and despatched the next day. Tracking enabled us to anticipate its delivery here in Spain via the local Correos. The item was a beautiful Aqua Jadeite Bangle, supplied... See more

Company replied


Company details

  1. Jewelry Store
  2. Jeweler

About GEMPORIA

Written by the company

About Us

Welcome to Gemporia, where exquisite gemstones and fine jewellery come to life! Thank you for joining our community.

Gemporia was bornin 2004 from a passion for authentic beauty. Using responsible sourcing and ethical practices, we curate exceptional gemstone jewellery to captivate the senses and showcase nature’s finest treasures. But overall, our key mission is to bring joy and inspiration through the artistry of gemstones and Mother Nature.

As an employee-owned company, we place our people and planet before profit. So, whether you’re a new or seasoned collector, our commitment to authentic beauty provides a unique shopping experience for everyone.

Our Mission

In the beginning, there were gemstones, and these gemstones became our family’s world...

At Gemporia, we believe that beautiful and authentic jewellery shouldn’t cost the Earth, nor should it be mass-produced. We are passionate about jewellery, leaving a legacy, both for those who wear it and those who help to make it, and we only use genuine gemstones and precious metals finished to the finest quality.

Our customers and providers lie at the heart of our business, so we never compromise on quality or cost. We pride ourselves in storytelling and revealing all the beautiful secrets of Mother Nature’s miracles. From the person who mines the gem to the person who wears the piece, we aim to bring everybody closer together.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20K reviews

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4.6

All reviews

(20,081)

1,914 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy with my purchases

Happy with my purchases

July 24, 2026
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Reply from GEMPORIA

Hi Beverley,

Thank you for your review.

We’re so pleased to hear that you’re happy with your purchases. Your support means the world to us, and we hope you continue to enjoy shopping with us.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 1 out of 5 stars

Less packaging not zero packaging

I have opted for less packaging for my jewelry but I didn't expect my rings to be literally thrown together in a cardboard box that wasn't even sealed properly. I expected them to be wrapped up individually in paper or something. Very disappointed.

July 27, 2026
Unprompted review
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Reply from GEMPORIA

Hi,

Thank you for your review.

We’re sorry to hear that your rings arrived in packaging that didn’t seem secure and sufficient. We can confirm that your feedback has been passed on to our warehouse team for review.

Thank you for bringing this to our attention. We truly appreciate your feedback as it helps us improve our services.

We’re sorry for any disappointment caused, and if there’s anything else we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Top quality services via phone calls…

Top quality services via phone calls during late hours and still managing to organise a last minute gift with good standards and customer support

July 15, 2026
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Reply from GEMPORIA

Hi Ryan,

Thank you for your review.

We’re delighted to hear that our team was able to assist you. It’s wonderful to know that you received such helpful and professional service during your call, and we’ll be sure to pass your kind words on to the team.

Thank you for choosing us! If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

This is a great shopping outlet

This is a great shopping outlet. Friendly helpful staff. Great items. Well packaged. Quick delivery. 5*.

July 23, 2026
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Reply from GEMPORIA

Hi Wenda,

Thank you for your review.

We’re so pleased to hear that you’re happy with our service, products, packaging, and delivery. Your kind words about our team are greatly appreciated, and we’re delighted to know you’ve had such a positive shopping experience with us.

Thank you for your support, and we hope you continue to enjoy shopping with us in the future.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Real gems great quality

Great jewelry

July 16, 2026
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Reply from GEMPORIA

Hi Carol,

Thank you for your review.

We’re so pleased to hear that you’re happy with our jewellery. We really appreciate your support and are delighted that you enjoy the pieces we offer.

We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Wonderful experience

Beautiful stones at great price and arrived fast.

July 23, 2026
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Reply from GEMPORIA

Hi Simona,

Thank you for your review.

We’re so pleased to hear that you’re happy with your gemstones, our prices, and the speed of your delivery. We always aim to offer a wonderful selection of jewellery at great value, and it’s fantastic to know you’ve had such a positive experience.

We truly appreciate your support and hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Items Description

Items are always as described and packed well, posted quickly and usually on time. The call center is very helpful. Would recommend this company to anyone.

July 23, 2026
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Reply from GEMPORIA

Hi Penelope Ann,

Thank you for your review.

We’re delighted to hear that you’ve consistently found our jewellery to be as described, well packaged, and delivered promptly. It’s also wonderful to know that our customer service team has been so helpful and that you would recommend us to others.

We truly appreciate your support and hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Ring a ding ding

Rings I ordered were exactly what I expected. Prompt delivery nothing bad to say

July 7, 2026
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Reply from GEMPORIA

Hi Gloria,

Thank you for your review.

We’re so pleased to hear that your rings were exactly as you expected and that they arrived promptly. It’s wonderful to know you had such a positive experience with us.

We truly appreciate your support and hope you continue to enjoy your jewellery. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

To be surprised at the excellent range…

To be surprised at the excellent range of products available and the final price for an item. I purchased a Tanzanian ring on offer at a certain price. I had to leave the bid and waited for my purchase. When it arrived it cost considerably less due to reverse auction. What an fabulous surprise. The quality was superb and I absolutely love it.

July 22, 2026
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Reply from GEMPORIA

Hi Marina,

Thank you for your review.

We’re delighted to hear how pleased you are with your Tanzanian ring and that the auction made your purchase an even more wonderful surprise! It's fantastic to know you were impressed with both the quality and the final price, and that you love your new ring.

We appreciate your support and hope you continue to enjoy discovering more beautiful gemstones with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

The quality, value and service are wonderful

The quality of the visage items brilliant and at such a good price.
Being able to do click and collect was even better because I did not have to wait in for the goodies

July 23, 2026
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Reply from GEMPORIA

Hi Linda,

Thank you for your review.

We're delighted to hear that you're so pleased with the quality of your Visage items and that you found them to be such great value for money.

Thank you for your support. If there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Great Products, Great Service

Wide range of jewellery for a variety of price points. Very happy with recent purchases, but Gemporia offer a no quibble returns policy for anything you are not satisfied with.

July 23, 2026
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Reply from GEMPORIA

Hi,

Thank you for your review.

We're delighted to hear that you're happy with your recent purchases and that you've enjoyed our wide range of jewellery across different price points.

It's also great to know that our 30-day money-back guarantee gives you added confidence when shopping with us.

Thank you for your continued support. If there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 3 out of 5 stars

Overall Gemporia is an excellent place for gift buying

GEMPORIA is my first go to place for gifts .There is always something there for the perfect gift . An order I recently received , I was a little disappointed with the way the earrings I received were packaged . I ordered about 23 pairs of earrings . Most were for Thank you gifts and some for Christmas.
Every pair was squashed / crushed into their pouch . I had to remove each one , straightened the plastic bag and replace back into their purple pouch . Not pleased with the rough neglectful way they were packed . Thank you Gemporia for the huge range of beautiful jewellery you bring .

July 22, 2026
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Reply from GEMPORIA

Hi Suzanne,

Thank you for your review.

We’re sorry to hear that your recent order of earrings arrived poorly presented and that the packaging had affected the condition of the pouches. We understand how disappointing this must have been, especially as some of the items were intended as gifts.

Your feedback regarding the packing process is very important to us, and we’ll ensure it is passed on to our team to review. We always want our jewellery to arrive ready to enjoy or gift, and we’re sorry that this wasn’t your experience on this occasion.

We appreciate your support and hope we can provide a better experience for you in the future. If there’s anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Gemporia customer service is good

Gemporia is generally
great with customer service. Items packaged well and sent out promptly.

This time, because my order value was higher than usual, they also called to check that it was genuine, which I appreciate.

The items weren't exactly as I had hoped so I have had to return them (£13 recorded cost) but receipt has been acknowledged and I will await processing.

July 22, 2026
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Reply from GEMPORIA

Hi,

Thank you for your review.

We’re so pleased to hear that you’ve had positive experiences with us. We’re also glad that you're happy with our team taking the time to carry out additional security checks on your high-value orders.

We’re sorry to hear that the items weren’t quite what you were hoping for on this occasion. We appreciate your feedback and hope your return is processed smoothly and promptly.

Thank you for your continued support, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Always professional and lovely and…

Always professional and lovely and friendly, very easy to deal with, the jewellery is usually very pretty, and a great price

July 22, 2026
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Reply from GEMPORIA

Hi Sandra,

Thank you for your review.

We’re so pleased to hear that you’ve had such positive experiences with our team and that you find our service professional, friendly, and easy to deal with. It’s also wonderful to know that you enjoy our jewellery and the value we offer.

We truly appreciate your support and hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Good service.

Experience with Gemporia was good, bracelet was lovely, it's for a gift.

July 21, 2026
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Reply from GEMPORIA

Hi Janet,

Thank you for your review.

We’re so pleased to hear that you had a great experience with us and that you’re happy with your lovely bracelet. We hope the recipient enjoys their gift just as much.

We appreciate your support and hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Fabulous!

I have bought from Gemporia a few times now and each time I have been delighted.
Packaging is outstanding, the freebies are such a lovely touch but the jewellery inside, well I’m lost for words. Fantastic value for money, nicely presented and absolutely beautiful to look at.
I’m more thrilled to see a company that has bracelets that cater for small wrists, 6” is very hard to find especially in pretty designs. So a big huge thank you for that.

July 21, 2026
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Reply from GEMPORIA

Hi Kim,

Thank you for your review.

We’re absolutely delighted to hear that you’ve been so pleased with your purchases. It’s wonderful to know that you love the quality and value of our jewellery, as well as the care we put into our packaging and the little extras we include.

We're pleased to hear that our 6" bracelets have been such a perfect fit for you. Your feedback means a lot, and we'll be sure to share your lovely comments with our team.

We truly appreciate your continued support and hope you enjoy wearing your jewellery for many years to come. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Quality items at great price

Quality items at great price . Fast secure delivery

July 20, 2026
GEMPORIA logo

Reply from GEMPORIA

Hi David,

Thank you for your review.

We’re so pleased to hear that you’re happy with the quality of our items, our prices, and the speed and security of your delivery.

We appreciate your support and hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Lovely ring

Lovely ring, easy to order, beautiful packaged
Would definitely buy again

July 20, 2026
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Reply from GEMPORIA

Hi,

Thank you for your review.

We are really pleased to hear how happy you are with your purchase, and we do hope that you continue to enjoy shopping with us in the future.

We look forward to hearing from you again soon.

Kind regards,
Gemporia.

Rated 4 out of 5 stars

From Ireland and have always loved…

From Ireland and have always loved Gemporia. Quality service and great gems. BUT have to say I feel I am beong overcharged with Gemporia's Sterling to Euro rate. Wont be ordering for a while

July 13, 2026
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Reply from GEMPORIA

Hi,

Thank you for your review.

We are sorry to hear that you feel you have been overcharged on conversion rates.

Gemporia converts rates from UK Sterling to Euro using localized e-commerce settings that dynamically update pricing based on the destination. This then updates exchange rates continually throughout the day.

If you would like to give our team a call with the order number in question, we will be happy to take a further look at this for you.

Kind regards,
Gemporia.

Rated 5 out of 5 stars

Good jewellery

Good jewellery, great prices.

July 3, 2026
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Reply from GEMPORIA

Hi,

Thank you for your review.

We are really pleased to hear how happy your are with your jewellery purchases the the prices paid.

Thank you for your support. We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

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