GDK UK Reviews 

1,298
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 242 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the food is fresh, flavorful, and delicious, noting generous meat portions alongside exceptionally friendly and attentive staff. Many visitors also appreciate the quick and efficient service provided by welcoming team members who make the overall dining process exceptionally smooth and enjoyable. However, some customers also noted serious issues with incorrect orders, completely cold meals, and disappointing portion sizes that felt entirely inadequate. A few people experienced dry food, missing items, or long wait times at certain restaurant branches, leading to a frustrating experience during their visits.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with some expressing deep disappointment over extremely... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly between customers.... See more

Staff

Consumers find staff experiences to be quite mixed, with high disagreement reported. While many reviewers... See more

Service

Customers had ambiguous experiences with service, with many praising the fast table attention, delicious... See more

Order

Clients share ambiguous opinions on order, noting both positive aspects and recurring issues. Some consumers... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The guy behind the counter in the Colchester branch could not have been more pleasant. He was welcoming and helpful, everything anyone could want in an employee. But the food was dire, portion s... See more

Rated 2 out of 5 stars

Staff quite pleasant. Food - if vegetarian or vegan, forget it. They stopped the vegan burger. The vegan doner is quite disgusting - cardboard thick pitta shape and vegan meat tasting like shoelaces... See more

Rated 5 out of 5 stars

West Bromwich gdk absolutely amazing thanks to puiu,Albert,Anisha. I always travel from hallgreen to West Bromwich specially for this branch as you will not get good like this anywhere else . Puiu in... See more

Rated 5 out of 5 stars

I visited German Donner in Sutton Coldfield today, the food was lovely, but what really stood out was the kindness of a staff member around 4pm. I had been upset earlier, and he quietly placed some e... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

German Doner Kebab - Kebabs. Done Right. Gourmet Doner Kebabs. Winner of the Food Awards


Contact info

3.0

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(1,298)

235 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Leytonstone GDK Was Good Now Bad

Leytonstone GDK, Loved it first time. 2nd 3rd time bad.
Main ingredient one meal soy and one meal chicken reused or over cooked, suspect refried. almost inedible to chew. So disappointing after the 1st time the "Donner Done Right"

April 18, 2026
Unprompted review
Rated 2 out of 5 stars

Rip off

Kebab wrap for a fiver contained a few scraps of meat and was mostly bread and chips. It's half the size of a sausage roll and it so out priced for an entry point.
GDK will suffer by ripping off the public.
Sales are everything, not cutting costs and overcharging.
Won't be back.

April 16, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Avoid

I made my order at the browser, the money was deducted from my account twice but order on the main screen failed. Now it is 2 weeks still haven’t received my money. The manager said it is pending, it will clear, you don’t need to do anything, but actually my money were deducted twice and I never received my refund. Never had such an experience.

April 2, 2026
Unprompted review
Rated 2 out of 5 stars

Cold and unacceptable

good very cold, everything! no ham in doughnuts, no flaming spice in chips after adding it as a paid extra, all the sauces were in the wrong kebabs. customer service on phone was rubbish

April 13, 2026
Unprompted review
Rated 2 out of 5 stars

Food was barely edible

Food was barely edible! When the rice bowl arrived it was cold and the chips where limp, cold soggy and disgusting - don't recommend

April 4, 2026
Unprompted review
Rated 1 out of 5 stars

Portion sizes are tiny

Portion sizes are tiny. All chips hardly any meat and they charge £10 for this. What a con. And if you try it in Dubai its even worse. Much better options out there. Unfortunately this was one of my favourite places to grab a snack from but its gone from bad to worse.

January 8, 2026
Unprompted review
Advertisement
Advertisement
Rated 2 out of 5 stars

Not enough chicken on my lunch box

Victoria station

Hi, I ordered a large gym box, but it came with very little chicken and mostly vegetables, which is not what I expected. Since it’s advertised as “large,” I was expecting a large chicken doner portion, not mostly salad. Please ensure the portions match what’s described. Thanks.

April 4, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

I used to only eat gdk but today I…

I used to only eat gdk but today I noticed a sign stating they only use 💯 halal meat which is disgustingly cruel to animals! So now I will NEVER eat from there again! And I urge all British to boycott this company!!!

March 26, 2026
Unprompted review
Rated 1 out of 5 stars

Slow.

Went to the Crawley store by the retail park. Awful service. slow. rude staff. Wasn’t even busy and I was waiting over 30 minutes for a small order for two people!!! Had to get a later train!!! Staff didn’t acknowledge me or even smile. They totally ignored another customer when they were actively talking to them at the desk!! So slow.

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

Very late delivery and incomplete order

Very poor service and incomplete order.
Ordered through their App, not bery intuitive.
Ordered at 7:15 on a Friday evening. Email received and text noting a delivery time of 7:40. This was repeatedly pushed back and our order was delivered at 9:08. Food was cold and the order was incomplete. Was told in a communication from GDK that my order was being delivered by Bycicle yet the chap who turned up was in a car. Strongly suggests that orders are being accepted, fir delivery by drivers and then passed on! Very poor experience with GDK and very unlikely I will order again.
I would give a big thumbs up to Uber who I complained to as that is the only contact detail given in the order confirmation email. They took time to investigate and agreed to credit the order.

March 21, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look