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Get Licensed Reviews 34,628

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,767 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive experience, professional yet friendly demeanor, and engaging teaching methods. People found the instructions clear and easy to understand, contributing to a smooth and effective learning process. The overall service is frequently highlighted as exceptional, with many appreciating the supportive environment and the confidence instilled by the instructors. However, some people mentioned issues with the camera during testing, leading to failed attempts despite initial checks indicating everything was fine. A few other people also felt that some trainers were not approachable or helpful, and occasionally lacked enthusiasm, appearing more lenient with certain learners.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising instructors for their knowledge,... See more

User experience

Reviewers express high satisfaction with the user experience, consistently highlighting the knowledge,... See more

Instructions

Customers consistently note positive experiences with instructions. Reviewers frequently praise instructors... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the professionalism and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

David Basterfield has a lot of experience, and it shows in his teaching methods. Because of that, the sessions were well-structured and effective. I was able to understand the material and actually... See more

Company replied

Rated 5 out of 5 stars

I did a refresher course on 28/04/2026 with Rob Doe and Kav Poselay. Both were first class instructors, professional, friendly and when the class started to flag they found the energy to pick up the s... See more

Company replied

Rated 5 out of 5 stars

I honestly was not looking forward to doing this course because I thought it was going to be boring but working with Mr T Tolga Beyaz completely changed my perspective and I have a new found respect f... See more

Company replied

Rated 5 out of 5 stars

Kavita Poselay and Robert Doe were our instructor/assessor for this top up course. It was my first ever top up course and I thoroughly enjoyed it. Both of the team were excellent and engaging, they en... See more

Company replied


Company details

  1. Education Center
  2. Career and Education Provider
  3. Online Marketplace
  4. Security Service
  5. Vocational School

Written by the company

Get Licensed is the UK's most-reviewed SIA training provider, rated 4.8 out of 5 from over 33,000 verified Trustpilot reviews. Since 2007, we've helped more than 450,000 people get trained, licensed, and working in the security industry. We run SIA courses at 85+ training centres across the UK, including London, Manchester, Birmingham, Leeds, Edinburgh, and Cardiff, covering Door Supervisor, Security Guard, CCTV Operator, and Close Protection qualifications. Our learners achieve a 95% first-time pass rate. That's not an accident. Our instructors are consistently the most praised part of the Get Licensed experience: real industry professionals who are rated five stars by name, review after review, for making training practical, clear, and genuinely engaging. Every course comes with free eLearning materials and mock exams to help you prepare before you arrive. Our Training Guarantee means free unlimited exam retakes, a price match promise, and a full refund if your course doesn't meet SIA compliance standards. After training, our GuardPass app connects you directly with security employers hiring across the UK, so you're not just licensed, you're working.

Why Learners Choose Get Licensed

Written by the company

From training to your first job
Get Licensed doesn't stop at your SIA licence. Our GuardPass app connects you directly with security employers hiring near you, so you go from training to earning, faster.

Contact info

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4.8

Excellent

TrustScore 5 out of 5

35K reviews

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Replied to 93% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great training!

I just finished my SIA training and it was great. Darren Morrison was my trainer and he had a lot of knowledge and explained things well, he had a lot of patience.. I look forward to my career in security.

April 28, 2026
Unprompted review
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Reply from Get Licensed

That's wonderful to hear that you had such a positive experience with your SIA training! Darren Morrison is indeed one of our most knowledgeable trainers, and we're delighted that his expertise and patience made your learning experience so valuable.

We're thrilled that you're feeling confident and excited about starting your career in security. It's fantastic when our training not only provides the necessary qualifications but also inspires enthusiasm for the profession ahead.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Security Guard training course

Great course, trainer Darren was extremely helpful, thorough & informative in regards to the course.

April 30, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for this wonderful feedback! We're absolutely delighted to hear that you found the course great and that Darren provided such helpful, thorough and informative training.

We'll be sure to pass on your kind words to Darren - it means the world to our trainers to know they've made such a positive impact on your learning experience.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Had a really good experience with kav…

Had a really good experience with kav would love to train with kav again I would like to let kav know I passed so once again thank you

April 27, 2026
Unprompted review
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Reply from Get Licensed

That's absolutely wonderful news - congratulations on passing! We're delighted to hear you had such a positive experience with Kav, who will be thrilled to know about your success.

It's fantastic that you'd love to train with Kav again, and we'd be more than happy to arrange that for any future courses. Please don't hesitate to get in touch with us at we.care@get-licensed.co.uk when you're ready for your next training.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Dave Basterfield was the trainer…

Dave Basterfield was the trainer explained everything clearly so it was well understood made the whole course enjoyable and was very helpful when asked questions that we didn’t really understand top man.

April 30, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your wonderful feedback! It's absolutely brilliant to hear that Dave made the course both enjoyable and easy to understand - that's exactly what we strive for with all our training sessions.

We're delighted that Dave was able to explain everything clearly and was so helpful with your questions. Our trainers take great pride in ensuring everyone feels confident and well-prepared, so your comments will mean the world to him.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Good trainers

Good trainers

April 22, 2026
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Reply from Get Licensed

Thank you so much for your fantastic 5-star review! We're delighted to hear that you were pleased with our trainers.

Our team takes great pride in delivering high-quality security training, so your feedback means the world to us. We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

David Basterfield Get License

David Basterfield has a lot of experience, and it shows in his teaching methods. Because of that, the sessions were well-structured and effective. I was able to understand the material and actually apply what I learned, which made a real difference.
It was an intense course and tiring to attend. But honestly, it was worth the effort. If you're ready to work hard and want a tutor like David who knows how to get good results, I’d highly recommend Get License.

April 27, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for this fantastic review! We're absolutely delighted to hear that David's extensive experience and structured teaching approach made such a positive impact on your learning.

It's wonderful that you found the material not only understandable but practically applicable - that's exactly what we aim for with our training programmes. We completely understand that our courses can be intensive, but we're thrilled it proved worthwhile for you.

Your recommendation means the world to us, and we're confident you'll excel in your security career with the solid foundation you've built.

The Get Licensed Team

Rated 5 out of 5 stars

Excellent course content and detailed…

Excellent course content and detailed course. The trainer Dave Basterfield is a great trainer with in depth knowledge of all the modules.

April 30, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your wonderful feedback! We're absolutely delighted to hear that you found the course content excellent and comprehensive.

Dave will be thrilled to read your kind words about his training and expertise across all the modules. We're incredibly proud of our trainers and their commitment to delivering top-quality security education.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

I studied the Door Supervisor Course in…

I studied the Door Supervisor Course in Birmingham. The course tutor was highly personable, professional and knowledgeable and made the learning experience very enjoyable.

April 27, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your wonderful experience with our Door Supervisor Course in Birmingham! We're absolutely delighted to hear that our tutor made such a positive impression with their professionalism and knowledge.

It's fantastic to know that we were able to make your learning experience enjoyable whilst ensuring you received top-quality training. Your feedback means the world to us and helps us continue delivering excellent security training across the UK.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Good Experience

Dave has been an insightful trainer, using his own experience alongside the course material to provide a well rounded explanation on what the security industry really is like. I’ve had a great experience with get licensed and would definitely recommend the door supervisor course.

April 30, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your wonderful feedback! We're absolutely delighted to hear that Dave provided such an insightful training experience by combining his real-world expertise with the course material.

It's fantastic that you found the door supervisor course gave you a well-rounded understanding of what the security industry is truly like. We're thrilled that you had such a great experience with us and genuinely appreciate your recommendation.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Dave Basterfield is a great instructor…

Dave Basterfield is a great instructor with engaging teaching methods and real life experience that is relevant to the course. Would recommend.

April 30, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for your wonderful review! It's fantastic to hear that you found Dave's teaching methods engaging and that his real-life experience added such value to your course.

We're delighted that you'd recommend us to others - feedback like yours truly makes our day and helps fellow learners make informed decisions about their security training.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

David Basterfield

David Basterfield, great trainer with experience and knowledge about the security industry, have learned alot from him. Amazing experience and would recommend for everyone

April 30, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for your wonderful feedback! We're absolutely delighted to hear that you had such a positive learning experience with David and found his industry knowledge and expertise so valuable.

It's fantastic to know that you feel you've learned a great deal and would recommend our training to others - this means the world to us. We're proud to have trainers like David who bring real-world experience to help prepare our students for successful careers in the security industry.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

The information from Alan was very…

The information from Alan was very clear and precise which made the training a lot easier than I anticipated.

April 27, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your positive experience with our training programme! We're absolutely delighted to hear that Alan's clear and precise instruction made the course much more manageable than you expected.

Our team works hard to ensure that all our training materials and delivery are as straightforward and accessible as possible, so it's wonderful to know we achieved that for you. We hope the knowledge you've gained serves you well in your security career.

The Get Licensed Team

Rated 5 out of 5 stars

Milan and Paul both knowledgeable and professional

Milan Keric for the CCTV Virtual Course was very knowledgeable, was kind enough to go to some lengths in extra time to help me sort out some technical difficulties, and impressed upon the class the standards expected in the industry, as well as perfectly describing and demonstrating the requirements to pass the end of course practical assessment a few days later.

Also, Paul Whitaker was great on the Door Supervisor Course, having a wealth of experience to impart, a methodical, considerate and familial way with the students, especially making reasonable adjustments for my minor back injury meaning I could still complete the course and making practical instruction both enjoyable and constructive, and in general was very helpful and professional at all times. Overall I had a very happy experience being tutored by him too.

April 21, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your wonderful experience with us! It's absolutely brilliant to hear how both Milan and Paul made such a positive impact on your training journey.

We're particularly pleased that Milan went above and beyond to help with your technical difficulties during the CCTV Virtual Course, and that his expertise in explaining industry standards and assessment requirements proved so valuable. It's equally fantastic to know that Paul's wealth of experience and methodical approach on the Door Supervisor Course created such an enjoyable learning environment, whilst ensuring he made the necessary adjustments for your back injury so you could complete the course successfully.

Both Milan and Paul exemplify the high standards we strive for at Get Licensed, and we're delighted that their professionalism and dedication contributed to such a positive training experience for you. We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

The best security instructor I have…

The best security instructor I have ever seen/ met. Matt keep on like that for your good name will never go away.

April 26, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for this wonderful feedback! We're absolutely delighted to hear that Matt made such a positive impression as your security instructor.

We'll be sure to pass along your kind words to Matt - feedback like this truly means the world to our instructors and motivates them to continue delivering exceptional training.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Very helpful

Awesome instructor helped me pass my search exam, very helpful

April 26, 2026
Unprompted review
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Reply from Get Licensed

That's fantastic to hear that our instructor was so helpful in getting you through your search exam successfully! We're delighted you had such a positive experience with the training.

It's wonderful when our instructors can make that real difference in helping students achieve their goals. We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

The instructor was great and very…

The instructor was great and very helpful and explained everything in a very easy to understand way

April 27, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your wonderful feedback! We're absolutely delighted to hear that your instructor made such a positive impression and was able to explain everything in such a clear and understandable way.

It's fantastic to know that you had such a great learning experience with us. Your kind words mean the world to our team and help us continue to provide the high-quality training that our students deserve.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Got get your Certificate at “Get Liscence”

the, programme, my instructor, the classes, the exams,in one word, (EXCELLENT)

April 6, 2026
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Reply from Get Licensed

Thank you so much for this wonderful feedback! It's absolutely brilliant to hear that you found every aspect of your training experience excellent - from the programme content to your instructor and the classes.

We're delighted that we could provide you with such a positive learning experience, and we hope this sets you up perfectly for success in your security career.

The Get Licensed Team

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