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Get Licensed Reviews 34,628

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,767 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive experience, professional yet friendly demeanor, and engaging teaching methods. People found the instructions clear and easy to understand, contributing to a smooth and effective learning process. The overall service is frequently highlighted as exceptional, with many appreciating the supportive environment and the confidence instilled by the instructors. However, some people mentioned issues with the camera during testing, leading to failed attempts despite initial checks indicating everything was fine. A few other people also felt that some trainers were not approachable or helpful, and occasionally lacked enthusiasm, appearing more lenient with certain learners.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising instructors for their knowledge,... See more

User experience

Reviewers express high satisfaction with the user experience, consistently highlighting the knowledge,... See more

Instructions

Customers consistently note positive experiences with instructions. Reviewers frequently praise instructors... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the professionalism and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

David Basterfield has a lot of experience, and it shows in his teaching methods. Because of that, the sessions were well-structured and effective. I was able to understand the material and actually... See more

Company replied

Rated 5 out of 5 stars

I did a refresher course on 28/04/2026 with Rob Doe and Kav Poselay. Both were first class instructors, professional, friendly and when the class started to flag they found the energy to pick up the s... See more

Company replied

Rated 5 out of 5 stars

I honestly was not looking forward to doing this course because I thought it was going to be boring but working with Mr T Tolga Beyaz completely changed my perspective and I have a new found respect f... See more

Company replied

Rated 5 out of 5 stars

Kavita Poselay and Robert Doe were our instructor/assessor for this top up course. It was my first ever top up course and I thoroughly enjoyed it. Both of the team were excellent and engaging, they en... See more

Company replied


Company details

  1. Education Center
  2. Career and Education Provider
  3. Online Marketplace
  4. Security Service
  5. Vocational School

Written by the company

Get Licensed is the UK's most-reviewed SIA training provider, rated 4.8 out of 5 from over 33,000 verified Trustpilot reviews. Since 2007, we've helped more than 450,000 people get trained, licensed, and working in the security industry. We run SIA courses at 85+ training centres across the UK, including London, Manchester, Birmingham, Leeds, Edinburgh, and Cardiff, covering Door Supervisor, Security Guard, CCTV Operator, and Close Protection qualifications. Our learners achieve a 95% first-time pass rate. That's not an accident. Our instructors are consistently the most praised part of the Get Licensed experience: real industry professionals who are rated five stars by name, review after review, for making training practical, clear, and genuinely engaging. Every course comes with free eLearning materials and mock exams to help you prepare before you arrive. Our Training Guarantee means free unlimited exam retakes, a price match promise, and a full refund if your course doesn't meet SIA compliance standards. After training, our GuardPass app connects you directly with security employers hiring across the UK, so you're not just licensed, you're working.

Why Learners Choose Get Licensed

Written by the company

From training to your first job
Get Licensed doesn't stop at your SIA licence. Our GuardPass app connects you directly with security employers hiring near you, so you go from training to earning, faster.

Contact info

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4.8

Excellent

TrustScore 5 out of 5

35K reviews

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Replied to 93% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Got get your Certificate at “Get Liscence”

the, programme, my instructor, the classes, the exams,in one word, (EXCELLENT)

April 6, 2026
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Reply from Get Licensed

Thank you so much for this wonderful feedback! It's absolutely brilliant to hear that you found every aspect of your training experience excellent - from the programme content to your instructor and the classes.

We're delighted that we could provide you with such a positive learning experience, and we hope this sets you up perfectly for success in your security career.

The Get Licensed Team

Rated 5 out of 5 stars

Hello,

Hello,
Muhammad Ali delivered an excellent service for me today!
I did not see this level of profesionalism for a few years!
He is cordial, swift and kind.

April 28, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your wonderful experience! We're absolutely delighted to hear that Muhammad Ali provided you with such excellent and professional service.

It's fantastic to know that his cordial, swift and kind approach made such a positive impression on you. We'll be sure to pass on your lovely feedback to Muhammad Ali - it will truly make his day!

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Danone and Michael are excellent…

Danone and Michael are excellent security trainers. They are highly professional, experienced, and deliver clear, practical training that is easy to understand. Their approach builds confidence and prepares you well for real-life security situations. I strongly recommend them to anyone looking for high-quality security training.

Abdelhak.

April 28, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for your wonderful feedback! We're absolutely delighted to hear that Danone and Michael provided you with such excellent training.

It's fantastic to know that their professional approach and practical delivery style helped build your confidence for real-life security situations. We'll be sure to pass on your kind words to them both.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

I recommend anybody who wants to sit for any of the security badge course to go for Get Licensed.

I did my Door Supervisor course with Get Licensed in Peterborough and the instructors were amazing. In fact, they are more approachable and friendly. I'm very happy to come back once my DS card runs out.

April 26, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your wonderful experience with our Door Supervisor course in Peterborough! It's fantastic to hear that our instructors made such a positive impression with their approachable and friendly manner.

We're absolutely delighted that you had such a great experience with us, and it means the world to know you're planning to return when your DS card needs renewing. We'll be here ready to welcome you back!

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Ben, James and John

Ben, John, James were great instructors, making the course easy to understand. They made me feel at ease and that I could ask them anything. I really enjoyed the two days and hope if I pass I get to see them again in 3 years.

April 28, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your wonderful experience! It's fantastic to hear that Ben, John, and James made the course both easy to understand and enjoyable for you over the two days.

Creating that comfortable learning environment where you felt able to ask questions is exactly what we strive for with all our training programmes. We're confident you'll do brilliantly, and we'd be delighted to welcome you back for your refresher training in three years' time.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

DS refresher course

Great course!
Kavita Poselay and Robert Doe were excellent in delivering course, guiding students through the material, supporting those who needed extra help.
Great atmosphere, with course brought to all in professional manner with humor, brining unity, making new friends.

April 28, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for this wonderful feedback! We're absolutely delighted to hear that you had such a positive experience with our course.

It's fantastic to know that Kavita and Robert delivered the training so effectively, providing the right balance of professionalism and support whilst creating such a welcoming atmosphere. We're particularly pleased that the course brought everyone together and helped forge new friendships - that's exactly the kind of learning environment we strive to create.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Calm relaxed experience

Calm relaxed experience , course instructors are very good at their jobs.
Overall I found the course enjoyable.

April 27, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your wonderful feedback! We're absolutely delighted to hear that you found the experience calm and relaxed, and that our course instructors made such a positive impression.

It's fantastic to know that you enjoyed the course overall - this is exactly what we strive for when delivering our training programmes.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Highly recommend refresher cours

Highly recommend Lead Trainer Kavita Poselay and Robert Doe for door supervisor course. One of the best traners that dont make you uncomfortable instead the help you to the limited to make you pass the test.

April 28, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for your wonderful review and recommendation! We're absolutely delighted to hear that Kavita and Robert provided such excellent training for your door supervisor course.

It's fantastic to know that our trainers created a comfortable learning environment whilst helping you succeed in your test. We take great pride in ensuring our trainers support every student to achieve their best.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

All instructors were great really…

All instructors were great really helpful and knowledgeable and professional

April 28, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to leave such wonderful feedback! We're absolutely delighted to hear that our instructors made such a positive impression with their knowledge, professionalism and helpful approach.

Our team works hard to deliver the highest standard of security training, so it's incredibly rewarding to know we've met your expectations. We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Kav Poselay and Rob Doe

Kav Poselay and Rob Doe, we're my Instructors on my door supervisors refresher course.
They were very knowledgeable on the course and helped me to stay calm and focus to get through the course, many thanks

April 28, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your wonderful feedback! It's brilliant to hear that our instructors provided such knowledgeable guidance and helped create a supportive learning environment during your door supervisor refresher course.

We're delighted that you felt calm and focused throughout the training - that's exactly the kind of positive experience we strive to deliver for all our learners. Your success is what drives us to maintain the highest standards in security training.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Great experience

Kavita Poselay and Robert Doe, they were both very professional and made the sessions highly engaging. I truly appreciated their respective teaching styles and found the experience very valuable.

April 28, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your wonderful feedback! We're absolutely delighted to hear that you found the sessions so engaging and valuable.

Kavita and Robert are indeed fantastic members of our training team, and we're thrilled that their professionalism and distinctive teaching styles made such a positive impression on you. Your kind words mean the world to us and will certainly be shared with them both.

We wish you all the best in your security career!

The Get Licensed Team

Rated 4 out of 5 stars

Done a course with get licensed run by…

Done a course with get licensed run by Micheal and Dionne, both great trainers especially big shout out to Dionne, who made the course more enjoyable and easier to pass.

April 27, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your positive feedback about your course experience with us!

We're absolutely delighted to hear that Michael and Dionne provided such excellent training and made your course both enjoyable and accessible. It's wonderful to know that their expertise and teaching approach helped you succeed.

We'll be sure to pass on your kind words to both trainers - feedback like yours really means the world to our team and motivates us to continue delivering quality training.

The Get Licensed Team

Rated 5 out of 5 stars

Great course led by Kavita Poselay and…

Great course led by Kavita Poselay and assessed by Robert Doe. Thorough and detailed training that had me fully prepared to secure my qualifications and ultimately continue my security career with confidence and the necessary skills.

April 27, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your wonderful feedback! It's brilliant to hear that the training was thorough and detailed, and that you felt fully prepared for your qualifications.

We're delighted that you now have the confidence and skills needed to continue your security career. Your success is exactly what we strive for with all our courses.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

I did a refresher course on 28/04/2026…

I did a refresher course on 28/04/2026 with Rob Doe and Kav Poselay. Both were first class instructors, professional, friendly and when the class started to flag they found the energy to pick up the spirits of the whole class and get us all over the line. Great instructor, I would highly recommend taking the course with Get Licensed especially if you get Rob and especially Kav …. X

April 28, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for this fantastic feedback! It's wonderful to hear that Rob and Kav delivered such an exceptional refresher course experience for you.

We're particularly pleased that they demonstrated the professionalism and energy needed to keep the entire class motivated and engaged throughout the training. Your recommendation means the world to us, and we'll be sure to pass on your kind words to both instructors.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

GREAT

Was on a DSR course in Birmingham at the GOS. My instructor’s were Dionne an Mike. These two were very helpful in the class. Mike especially gave me the confidence to pass a certain assessment when I was struggling with the questions that I very much appreciated. Very good experience.

April 27, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your experience with our DSR course in Birmingham! It's wonderful to hear that you had such a positive learning experience.

We're delighted that Dionne and Mike were able to provide you with the support you needed, especially during that challenging assessment. Our instructors take great pride in helping each student build confidence and succeed, so they'll be thrilled to know their efforts made such a difference for you.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

i did a level 2 refresher course with…

i did a level 2 refresher course with get licensed and honestly the entire course went very smoothly, the way it was structured was very easy to understand and the instructors micheal and dionne were absolutely amazing, they were enthusiastic and very knowledgeable in different aspects of the course. it was a absolute blast learning with them and i would 100% recommend them.
Keep up the great work guys!!

April 28, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your wonderful experience with our Level 2 refresher course! It's absolutely brilliant to hear that the course structure worked so well for you and that everything went smoothly.

Michael and Dionne will be thrilled to read your kind words about their enthusiasm and knowledge - they truly are fantastic instructors who bring so much passion to their teaching. We're delighted that you had such an enjoyable learning experience with them.

Your recommendation means the world to us, and we're so pleased we could support your professional development in the security industry!

The Get Licensed Team

Rated 5 out of 5 stars

Rob doe,and kav poselay,excellent…

Rob doe,and kav poselay,excellent trainers.very good at what they do.
Made the learning very special. Enjoyable two days.Great class members.Made alot of friends.
The trainers are simply the 👌 Best.
Thank you very much.

April 28, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for your wonderful feedback! We're absolutely delighted to hear that Rob and Kav made your training experience so special and enjoyable.

It's fantastic that you not only found the course valuable but also made lots of friends along the way - that's exactly the kind of positive learning environment we strive to create. Your kind words about our trainers being "simply the best" truly mean the world to us and we'll be sure to pass on your praise to Rob and Kav.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Great training for SIA

Quick and easy to book course, plenty of training and practice material supplied through the app.

My instructors were Kav Poselay and Rob Doe. They were excellent and were very patient and gave clear instructions making sure everyone understood what was being taught.

April 28, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your wonderful experience! We're absolutely delighted to hear that you found the booking process quick and easy, and that our training materials through the app provided you with plenty of practice opportunities.

It's fantastic to know that Kav and Rob delivered such excellent instruction with patience and clarity. Ensuring every student fully understands the material is exactly what we strive for, and your feedback confirms they're doing a brilliant job.

We're thrilled that your training experience met your expectations and wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

I had a great training experience with…

I had a great training experience with Lead Trainer Kavita Poselay and Robert Doe. They made sure that I got everything I needed for both the course and workforce. Highly recommend anybody who has got them for their training to know that they are good hands.

April 28, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your wonderful feedback! We're absolutely delighted to hear that you had such a positive training experience.

It's fantastic to know that our lead trainers provided you with everything you needed for both your course and future workforce endeavours. We'll be sure to pass on your kind words to the training team - they'll be thrilled to hear about your success.

We truly appreciate your recommendation and wish you all the best in your security career!

The Get Licensed Team

Rated 4 out of 5 stars

Kavita Poselay and Robert Doe were…

Kavita Poselay and Robert Doe were great. Engaging and fun!

April 28, 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your experience! We're absolutely delighted to hear that Kavita and Robert made your training both engaging and enjoyable.

It's wonderful to know that our trainers are delivering the quality experience we strive for. We'll be sure to pass on your kind words to them both.

We wish you all the best in your security career!

The Get Licensed Team

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