Charlotte is very friendly and responsive. She gave me all the advice I needed as someone who had never driven an electric car before. The interior and exterior were spotless. You need to be careful... See more
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Great experience overall! We had a brief hiccup unlocking the car at the start, but customer support stepped in immediately and sorted it out in no time. Everything else was smooth, fast, and very fai... See more
You can book this car with confidence—no prior acceptance request is required. Before this booking, I was unfortunately rejected by five car owners, and I’m still not sure what criteria some car owne... See more
I filled total the deposit before returning the car in a petrol station less than 200 meter fir returning point and I wa s charged for refilling. It was the indicator of the fuel if the car. I tried... See more
Company details
- #11 of 18 best companies in Car Rental Agency
- #3 of 4 best companies in Car Leasing Service
Written by the company
Social carsharing: Rent cars by the hour from people around you. Start renting out yours today and earn cash.
Contact info
55 Green Street, 94111, San Francisco, United States
- www.getaround.com
4.2
Great
104K reviews
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Great experience
Charlotte is very friendly and responsive. She gave me all the advice I needed as someone who had never driven an electric car before. The interior and exterior were spotless.
You need to be careful with this car if you’re travelling long distances, as it needs to be recharged frequently and you have to find charging stations. Other than that, as long as you plan ahead, there are no drawbacks.
August 21, 2026
Double fines, double charges
Some time ago, I rented a car through Getaround. On the way back, we received a €50 parking fine. I immediately informed the owner of the car and paid the fine the following day. I also sent the proof of payment from the authorities to the owner.
A few weeks later, I received a message from Getaround stating that €75 had automatically been charged to my credit card: €50 for the fine plus €25 in administrative fees, because they had been informed by the owner that she had to pay a parking fine on my behalf.
I immediately contacted Getaround to explain that I had already paid the fine and that the owner was aware of this. Unfortunately, the owner had apparently not been paying enough attention and ended up paying the fine again after receiving the payment request from the authorities.
Getaround refuses to resolve the issue. According to them, the owner has to complete paperwork in order to get the money back. I asked her but she cannot be bothered to do so. As a result, I am the one who has to bear the consequences, and I have now lost a total of €125.
Even though the authorities made a mistake by sending out a payment request for a fine that had already been paid, and the car owner failed to notice this and paid a fine that had already been settled, I do not believe Getaround should be allowed to simply charge my credit card without informing me beforehand. As far as I understand, this may not even be legally permitted.
For this reason, I have decided that I will no longer use their services.
August 6, 2026
Unprompted review
Convenient little car!
Little car is very convenient for 2 persons to go around, and doesn't consume too much !
Latifa was very flexible to get and return the car.
August 17, 2026
Excellent service
August 16, 2026
Bonne application
August 16, 2026
Top parfait
August 19, 2026
Simple et parfait
August 17, 2026
Prise en charge relativement simple une…
Prise en charge relativement simple une fois l'application installée, je recommande.
August 18, 2026
Application facile à utiliser et…
Application facile à utiliser et vraiment pratique.
August 15, 2026
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