Getaround Reviews 

106,364
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Charlotte is very friendly and responsive. She gave me all the advice I needed as someone who had never driven an electric car before. The interior and exterior were spotless. You need to be careful... See more

Rated 5 out of 5 stars

Great experience overall! We had a brief hiccup unlocking the car at the start, but customer support stepped in immediately and sorted it out in no time. Everything else was smooth, fast, and very fai... See more

Rated 5 out of 5 stars

Everything worked perfectly! The car was in great condition and drove really well. Communication with Lena was excellent — she was always very attentive, responded quickly to all our messages, and was... See more

Rated 5 out of 5 stars

You can book this car with confidence—no prior acceptance request is required. Before this booking, I was unfortunately rejected by five car owners, and I’m still not sure what criteria some car owne... See more

Company details

  1. #11 of 18 best companies in Car Rental Agency
  2. #3 of 4 best companies in Car Leasing Service

Written by the company

Social carsharing: Rent cars by the hour from people around you. Start renting out yours today and earn cash.


Contact info

4.2

Great

TrustScore 4 out of 5

106K reviews

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4.2

All reviews

(106,364)

29,723 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

1er location

Location rapide , processus simple , station facile accessible voitur agréable à conduire TB

September 12, 2026
Rated 1 out of 5 stars

The car broke down, the assistance only worried about the car

On the last day, the car broke down on the way to the airport. We received assistance from Getaround, but only as far as the next town, where they left the car.

I then had to find a 3-hour bus to get us to the airport, arriving at the very last moment.

No further assistance was provided. I had to call several times just to receive an email from Getaround confirming what had happened.

I am still waiting for an answer and for a refund of the bus tickets — if I ever receive it. They are not answering my messages.

I totally do not recommend this car, the owner, or Getaround.

September 8, 2026
Rated 5 out of 5 stars

Experience

Hello,
We had a great experience, easy to pick up / leave the car, the car was in good conditions, clean.
We believe the price is fair.

September 10, 2026

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