While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

If zero was an option...waited for one hour,5 minutes for a Delta issue, canceled the request for gethuman assistance. They emailed three times to find out if the issue was resolved, replied to each... See more

Rated 5 out of 5 stars

My husband tested positive for Covid 24hrs before my flight (I have to isolate as per government policy) FlightHub customer support was really helpful the assistant helped me navigate cancelling... See more

Rated 5 out of 5 stars

Subject ..cancelled flight refund. After many attempts*hours by phone to trying to contact to a Jet* agent we finally gave up thinking that there was no one on the other end just piles of music. It... See more

Rated 1 out of 5 stars

This has got to be illegal to waste people's time and claim to help whilst doing nothing!! One of the worst companies I've ever dealt with. Both Get Human and LinkedIn. Such a rip off and more should... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Phone numbers, shortcuts, tips, contact info, reviews, and customer service details for thousands of companies worldwide. Get faster and better technical support or general customer support by checking the contact information, tips, and ratings from gethuman.com


Contact info

2.5

Poor

TrustScore 2.5 out of 5

313 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No humans -- no help!

Nothing happened after I submitted my information except that I received emails asking me how my problem was resolved -- IT WASN'T! GetHuman needs to actually get humans on its staff to monitor communications and actively resolve problems. Don't waste your time with this service!

June 3, 2020
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

HELPED ME 100%

Was a great help, fixed my password problem despite coming through a horrible line with interference. Now up and running 100%. Brilliant.

April 12, 2020
Unprompted review
Advertisement
Rated 2 out of 5 stars

Never had any help ever, does it exist?

You would like to think this site is legit but I’ve never had any help the several times I’ve tried them. You look at the other posts on the site and nothing gets resolved ever, plus they constantly make you post the same problem each time you try to get ahold of a company which could be several times a day because they never can contact you correctly. This much bad luck doesn’t compute unless it’s a phishing expedition. Would love to be wrong but none so far.

April 8, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Customer friendly service

Hi,
I am pleased to write that I had cancelled an order and my refund was pending for many days. On contacting the Flipkart customer service, I got my refund amount credited to my bank account immediately. In the same manner an UPI payment problem was also resolved promptly. Also I was helped to get reactivation of my inactive account.
I am very thankful to Flipkart customer service
Yogisha H R

March 22, 2020
Unprompted review
Rated 5 out of 5 stars

They followed up with me which is more…

They followed up with me which is more than I can say about some of the others. I got educated about how cars were titled in the post war years, that being that the motors were the VIN numbers. The frame and body have different numbers.

March 10, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

GeHuman helped my daughter and I…

GeHuman helped my daughter and I immensely with a misunderstanding concerning the account. It was unfairly suspended and Gethuman helped us get the account reinstated. I highly recommend this service to everyone.

February 23, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look