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Review summary

Created with AI, based on recent reviews

Considering 273 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, praising the team for their quick, professional, and friendly assistance. Many appreciate the prompt responses and the helpfulness of the staff in resolving issues, often going above and beyond to ensure satisfaction. The application itself is often described as easy to use, with a clean interface and useful features that make managing multiple email accounts efficient and enjoyable. However, some customers also noted issues with the app's functionality, such as the lack of a print preview, inability to sync certain calendars, or missing basic sorting features. A few other people also felt that customer support was unresponsive to their technical issues or that the app displayed in-app advertisements for paying users.

What people talk about most

Customer service

Clients share positive opinions on customer service, with many reviewers consistently praising the support... See more

User experience

Users describe positive interactions with user experience, often highlighting its ease of use, intuitive... See more

Application

People report ambiguous experiences with the app, with many praising its design, intuitiveness, and features... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the quick and easy... See more

Staff

Customers had positive experiences with staff, consistently praising the support team for being responsive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been a user of Mailbird for several years. It is one of the best mail clients out there, and an extremely good option for someone not wanting to go into the paid subscription of Office and... See more

Rated 4 out of 5 stars

Hi, I have configured Mailbird on my PC and saw that this mail client matches exactly what I was looking for. On your website, you mention that it exists a free version with reduced functionalit... See more

Rated 5 out of 5 stars

I recently moved back to Mailbird after using Outlook on my Windows PC for the last couple of years. The license that I had previously purchased wouldn't activate, so I contacted customer support fo... See more

Rated 5 out of 5 stars

Great support and refund althoug the problem was caused due to my own doing! I took last year by mistake, a second licence on another mail adress. I 'd forgotten completly about it and asked some expl... See more


Company details

  1. Software Company

About Mailbird

Written by the company

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Stay on top of your inbox without missing a single important message. With Mailbird, you’ll have complete peace of mind, safe in the knowledge that you can manage multiple email accounts like Gmail, Yahoo Mail, Office 365, and other online applications from one location.

By combining innovation, design, and simplicity, Mailbird also offers a unique 'Unified Inbox' which gives you the option to combine all emails and email accounts into a single view.

Stay connected and drive your productivity by integrating your favorite social media and productivity apps, including Facebook, Whatsapp, Trello, Google Workspace, Asana, and many more.

Email has never been easier!

Try Mailbird Free
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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
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1-star

Replied to 48% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

It/Support is top notch

I'm a new user and I will say the IT/support staff worked quickly and producing me with clear instructions that helped me transition to Mailbird effortless thus far.

March 17, 2026
Unprompted review
Mailbird logo

Reply from Mailbird

Awesome news, thank you for taking the time to share your thoughts with everyone Raphael! :)

Rated 4 out of 5 stars

Like everything WEB

Like everything WEB, Mailbird has not been Immune to Dark Web Attacks - cite Lloyds /Halifax/BOfScotland APP Issues y'day where Other Users Cud View Fellow App Users Accounts!!??
As an Expert with IT, I resolved My Own Issues with MBird - But Every Thanks To Alex G. All Merde on the Web is NOW AI with Zero Common Sense - Eeeeek :(

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

A Great Team

We are humans dealing with technology. I never expect instant results when issues arise and in this case it took a couple different scenarios but the problem was fixed and I am very satisfied with the way all was done in a timely manner.
Pat Bastien

March 11, 2026
Unprompted review
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Rated 5 out of 5 stars

I had a problem after reinstalling my…

I had a problem after reinstalling my Mailbird. I contacted help and within a very short time their assistant Diego Martinez came up with a solution and a fix that worked perfectly.
I was really impressed with the level of support that I received and how quickly my problem was solved.

March 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent Customer Service

I have been a Mailbird customer for several years now. I really like their email program; it is so helpful to be able to schedule emails and use templates. It is full of nifty features that make life easier. What I really appreciate is their customer service. They actually answer mails (a rarity in this day and age!) and do try to help. Recently, I changed to a new email provider for my business. It was really difficult to get the account added to Mailbird; they were super helpful and followed up. The problem was not on their end, it was the Email provider.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Found it at last

Having recently migrated from Mac to Windows I have been looking for an alternative mail client to Microsoft Outlook and more user friendly.
My preference was to have something similar to Apple Mail and have found this with Mailbird.
Easy to use, very customisable and integrates all my emails addresses into one list, making it so easy to access.
Customer service is very helpful and answered my questions very quickly and in detail.
Can highly recommend this product.

March 5, 2026
Unprompted review
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Rated 1 out of 5 stars

Mailbird is a scam company

Mailbird is a scam company. I purchased a lifetime subscription with full lifetime updates to all new versions as confirmed in writing and by their own support. But when they updated to their new version they refused to give me the update that I had already paid for and they said that I have to buy it again.

If you do a quick search online you will see that many other customers have had the same experience and have been scammed by Mailbird. Stay far away from this company.

February 27, 2026
Unprompted review
Rated 4 out of 5 stars

too many mails

Mailbird seems to be a fine Email-Client. Also customer support is not bad.
Nevertheless they send toooo many mails asking for evaluation. I feel bothered. I stopped the newsletters

February 26, 2026
Unprompted review
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Rated 5 out of 5 stars

A+++

I just started using Mailbird and I'm already impressed by how simple and intuitive it is. Having my emails and multiple apps integrated in one place makes a real difference — it cuts down on switching between tabs and windows, creating a much more fluid workflow. Highly recommended for anyone looking to streamline their daily routine.

February 20, 2026
Unprompted review

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