Super impressed with professional and non judgement when I had a change of heart with starting this weight management option. Thanks so much, I received a prompt response and my subscription fee... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After correspondence with Darlene since Monday my package arrived safely to me this morning and I am excited to start my journey. Darlene was absolutely amazing to deal with. She made sure to stay in... See more
Company replied
⭐⭐⭐⭐⭐ I’ve had a great experience with Moshy. The customer service team has been friendly, responsive, and genuinely helpful every step of the way. The doctors are also fantastic—professional, know... See more
Company replied
What I needed physically and mentally to get me to a better place , I'm losing weight steadily and also dropping cm's, I've been lucky and have had no side effects. For years I've tried soo many diets... See more
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Company details
About Moshy
Written by the company
Moshy is healthcare that believes in you.
We’re a digital health clinic built around the needs of Australian women — because too often, they’re expected to wait, juggle, and just put up with it. We offer clinical, personalised care with prescription treatments delivered straight to your door.
From weight and skin to mental health and more, we make accessing care easy, fast, and judgement-free. It’s all online, on your terms, with wraparound support from real doctors, dietitians, and nurses who get it.
Get started today – check your eligibility.
Doctor-prescribed medication: Backed by science and tailored to your specific needs.
Health tracking: Stay on top of your journey with integrated tools and expert check-ins.
Free delivery: Discreet treatments shipped to your door, when you need them.
Online consultations: Speak with Australian practitioners from the comfort of home.
Contact info
Level 2, 25 Cooper Street, 2010, Surry Hills, Australia
- hello@getmosh.com
- www.getmoshy.com.au
4.6
Excellent
464 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from Moshy
Thank you so much fort this great review, we really appreciate it, and will do our best to keep up the levels of support. Thanks again, Alex - Moshy team
Excellent service
Moshy is very professional and take any enquiry as urgent and communicate with you. The are a huge help getting me on track with a healthy weight, using Wegovy. I can not fault them. Happy so far with the product and their service. A+
July 9, 2026
Unprompted review
Reply from Moshy
Hi Adelle, thank you so much for this review and recommendation. We really appreciate it, and are delighted to hear you are on track. Thats what its all about. Thanks again, Alex - Moshy team
Fantastic and smooth service that gives…
Fantastic and smooth service that gives quality care and attention to detail! Quick to respond to messages and very supportive system! Recommended!
July 9, 2026
Unprompted review
Reply from Moshy
Hi Lorna, thanks so much for this review, we really appreciate your recommendation. Thanks again, Alex - Moshy team
Happy Moshy Customer/ patient
I am loving the Moshy app! Doctor & Dietician initial consultation was easy & in my own time at home. Medication delivered to my door ! It has not been difficult to maintain healthy eating plans , with the food noice gone ! Going into
my 4th week
July 9, 2026
Unprompted review
Reply from Moshy
Hi Jenel, thank you so much for taking the time to leave this review. We really appreciate it, and its great to see you are loving the experience, thats what its all about. Thanks again, Alex - Moshy team
Great customer experience
Great customer experience ! Good follow up and personalised attention. 5 stars for Herman !
July 8, 2026
Unprompted review
Reply from Moshy
Hi Sujata, thank you so much for this fantastic review, we really appreciate it, and I'll make sure Herman see's this feedback too. Thanks again, Alex - Moshy team
Divina was absolutely wonderful
Divina was absolutely wonderful, she was prompt I. Her reply and efficient in providing me the support and help I needed. Thank you
July 8, 2026
Unprompted review
Reply from Moshy
Thank you so much for this wonderful review, we think Divina is wonderful, and its great to see you agree. I'll make sure she see's this feedback. Thanks again, Alex - Moshy team
A long journey to a better me.
I have only been on this journey for about a month, and I already have some good results. It has certainly stopped the food noise. I have lost some weight. It has taught me to slow down in eating and to have smaller portions. I have a long way to go. You do get a lot of helpful information about how to deal with side effects, how much protein to have, and some great recipes to follow. You can get in touch with a dietitian and a Dr if you need help. I would certainly recommend Moshy.
July 8, 2026
Reply from Moshy
Hi Robyn, thank you so much for taking the time to leave this review, we really appreciate your recommendation and its fantastic to see you are enjoying the info, and finding the support helpful. The good results is what its all about! Thanks again, Alex - Moshy team
I nothing but positive things to say…
I nothing but positive things to say about my experience with this company.
I have reached out a number of times about different things and every time they have been quick to respond, super helpful with whatever my questions were and followed up after the fact.
Fabulous customer service, fantastic platform for providing a much appreciated and life changing product
July 8, 2026
Unprompted review
Reply from Moshy
Hi Bel, thank you so much for this amazing review. It is great to see the team have been quick to respond and helpful, and also inspiring to see it described as a life changing product. Thats what its all about. We'll do our best to keep standards high. Thanks again, Alex - Moshy team
Excellent customer service very fast…
Excellent customer service very fast with communication and with resolving problems
July 7, 2026
Unprompted review
Reply from Moshy
Hi Cassandra, thank you so very much for taking the time to leave this review, we really appreciate it. Thanks again, Alex - Moshy team
What I needed physically and mentally…
What I needed physically and mentally to get me to a better place , I'm losing weight steadily and also dropping cm's, I've been lucky and have had no side effects. For years I've tried soo many diets, supplements etc none worked as well as Moshy is working for me- it is such a weight lifted - literally - off my back and knees the relief just keeps going, the domino effect is I have more mobility, less sluggishness. I'm 62 and have 5 grandkids, they've also noticed the changes - Nana's not too tired anymore! 👌🌻
May 8, 2026
Reply from Moshy
Hi Kaz, thank you soooo much for this amazing review. It is heartwarming to read this, and inspiring for our team. Those results are why we turn up every day and do our best. Thanks again, Alex - Moshy team
Reply from Moshy
Hi Christine, thank you so much for this awesome review, we really appreciate it and will do our best to keep standards high. Thanks again, Alex - Moshy team
Brilliant supportive weight loss team
Brilliant supportive weight loss team - so convenient, efficient- highly recommended.
June 27, 2026
Reply from Moshy
Hi Sharyn, thank you very much for this review, we really appreciate your recommendation and will do our best to keep standards high. Thanks again, Alex - Moshy team
Multiple service failures with Moshy…
Multiple service failures with Moshy delivery and support
July 4, 2026
Unprompted review
Reply from Moshy
Hi there, I am really sorry to see this. We pride ourselves on delivering a great experience, and I'm sorry this hasn't been the case. I will look into this, and be in touch to make it right today. Thanks, Alex - Moshy team
Practitioner very positive and…
Practitioner very positive and supportive of my weight loss journeys
July 3, 2026
Reply from Moshy
Hi Davena, thanks so much for taking the time to leave this review, we are delighted to see this feedback on your practitioner. Thats what its all about. Thanks again, Alex - Moshy team
Glad I’m here
I’ve been with Moshy for a month now and I truly appreciate the help from Sheila and the team for answering all my questions so well and quickly and also love the chat group and available recipes and learning articles - I’m here for the right reasons to get healthier so please wish me luck
June 26, 2026
Reply from Moshy
Hi Nelly, thank you so much for taking the time to leave this review. It is really great to see Sheila and the team have been helpful, and we all wish you the best of luck on your journey. Thats what its all about. You got this. Thanks again, Alex - Moshy team
Great company to deal with
Great company to deal with. Professional and reliable.
Very happy with my progress
July 2, 2026
Reply from Moshy
Hi Sarah, thanks very much for this kind review, we really appreciate your feedback, and glad to hear you are happy with your progress. Thanks again, Alex - Moshy team
Reply from Moshy
Hi Linda, thanks so much for this great review. Really appreciate it, and we'll do our best to keep standards high. Thanks again, Alex - Moshy team
Dianne has been awesome
Dianne has been awesome, ensuring my order is delivered on specific dates each month.
July 1, 2026
Unprompted review
Reply from Moshy
Hi Jane, thanks very much for leaving this review, it is great to see how helpful Dianne has been, and I'm really glad we were able to facilitate specific date requests for you. Thats what its all about. Thanks again, Alex - Moshy team
Great service from Darlene
After correspondence with Darlene since Monday my package arrived safely to me this morning and I am excited to start my journey. Darlene was absolutely amazing to deal with. She made sure to stay in touch and keep me updated. She really went above and beyond to be of assistance to me. I am blown away by her professionalism and kind service she provided me with.
June 29, 2026
Unprompted review
Reply from Moshy
Thank you so much for this review, we really appreciate it, and especially the kind words for Darlene. We think she is awesome, and its great to see you agree. I'll make sure she see's the feedback. Thanks again, Alex - Moshy team
Kind and attentive support
Dianne is terrific. Responds promptly and is very helpful.
July 1, 2026
Unprompted review
Reply from Moshy
Hi Kelly, thanks so much for taking the time to leave this review. We think Dianne is terrific, and its awesome to see you agree. I'll make sure she see's this feedback. Thanks again, Alex - Moshy team
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