Super impressed with professional and non judgement when I had a change of heart with starting this weight management option. Thanks so much, I received a prompt response and my subscription fee... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After correspondence with Darlene since Monday my package arrived safely to me this morning and I am excited to start my journey. Darlene was absolutely amazing to deal with. She made sure to stay in... See more
Company replied
What I needed physically and mentally to get me to a better place , I'm losing weight steadily and also dropping cm's, I've been lucky and have had no side effects. For years I've tried soo many diets... See more
Company replied
⭐⭐⭐⭐⭐ I’ve had a great experience with Moshy. The customer service team has been friendly, responsive, and genuinely helpful every step of the way. The doctors are also fantastic—professional, know... See more
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Company details
About Moshy
Written by the company
Moshy is healthcare that believes in you.
We’re a digital health clinic built around the needs of Australian women — because too often, they’re expected to wait, juggle, and just put up with it. We offer clinical, personalised care with prescription treatments delivered straight to your door.
From weight and skin to mental health and more, we make accessing care easy, fast, and judgement-free. It’s all online, on your terms, with wraparound support from real doctors, dietitians, and nurses who get it.
Get started today – check your eligibility.
Doctor-prescribed medication: Backed by science and tailored to your specific needs.
Health tracking: Stay on top of your journey with integrated tools and expert check-ins.
Free delivery: Discreet treatments shipped to your door, when you need them.
Online consultations: Speak with Australian practitioners from the comfort of home.
Contact info
Level 2, 25 Cooper Street, 2010, Surry Hills, Australia
- hello@getmosh.com
- www.getmoshy.com.au
4.6
Excellent
475 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What I needed physically and mentally…
What I needed physically and mentally to get me to a better place , I'm losing weight steadily and also dropping cm's, I've been lucky and have had no side effects. For years I've tried soo many diets, supplements etc none worked as well as Moshy is working for me- it is such a weight lifted - literally - off my back and knees the relief just keeps going, the domino effect is I have more mobility, less sluggishness. I'm 62 and have 5 grandkids, they've also noticed the changes - Nana's not too tired anymore! 👌🌻
May 8, 2026
Reply from Moshy
Hi Kaz, thank you soooo much for this amazing review. It is heartwarming to read this, and inspiring for our team. Those results are why we turn up every day and do our best. Thanks again, Alex - Moshy team
Reply from Moshy
Hi Christine, thank you so much for this awesome review, we really appreciate it and will do our best to keep standards high. Thanks again, Alex - Moshy team
Brilliant supportive weight loss team
Brilliant supportive weight loss team - so convenient, efficient- highly recommended.
June 27, 2026
Reply from Moshy
Hi Sharyn, thank you very much for this review, we really appreciate your recommendation and will do our best to keep standards high. Thanks again, Alex - Moshy team
Multiple service failures with Moshy…
Multiple service failures with Moshy delivery and support
July 4, 2026
Unprompted review
Reply from Moshy
Hi there, I am really sorry to see this. We pride ourselves on delivering a great experience, and I'm sorry this hasn't been the case. I will look into this, and be in touch to make it right today. Thanks, Alex - Moshy team
Practitioner very positive and…
Practitioner very positive and supportive of my weight loss journeys
July 3, 2026
Reply from Moshy
Hi Davena, thanks so much for taking the time to leave this review, we are delighted to see this feedback on your practitioner. Thats what its all about. Thanks again, Alex - Moshy team
Glad I’m here
I’ve been with Moshy for a month now and I truly appreciate the help from Sheila and the team for answering all my questions so well and quickly and also love the chat group and available recipes and learning articles - I’m here for the right reasons to get healthier so please wish me luck
June 26, 2026
Reply from Moshy
Hi Nelly, thank you so much for taking the time to leave this review. It is really great to see Sheila and the team have been helpful, and we all wish you the best of luck on your journey. Thats what its all about. You got this. Thanks again, Alex - Moshy team
Great company to deal with
Great company to deal with. Professional and reliable.
Very happy with my progress
July 2, 2026
Reply from Moshy
Hi Sarah, thanks very much for this kind review, we really appreciate your feedback, and glad to hear you are happy with your progress. Thanks again, Alex - Moshy team
Reply from Moshy
Hi Linda, thanks so much for this great review. Really appreciate it, and we'll do our best to keep standards high. Thanks again, Alex - Moshy team
Dianne has been awesome
Dianne has been awesome, ensuring my order is delivered on specific dates each month.
July 1, 2026
Unprompted review
Reply from Moshy
Hi Jane, thanks very much for leaving this review, it is great to see how helpful Dianne has been, and I'm really glad we were able to facilitate specific date requests for you. Thats what its all about. Thanks again, Alex - Moshy team
Great service from Darlene
After correspondence with Darlene since Monday my package arrived safely to me this morning and I am excited to start my journey. Darlene was absolutely amazing to deal with. She made sure to stay in touch and keep me updated. She really went above and beyond to be of assistance to me. I am blown away by her professionalism and kind service she provided me with.
June 29, 2026
Unprompted review
Reply from Moshy
Thank you so much for this review, we really appreciate it, and especially the kind words for Darlene. We think she is awesome, and its great to see you agree. I'll make sure she see's the feedback. Thanks again, Alex - Moshy team
Kind and attentive support
Dianne is terrific. Responds promptly and is very helpful.
July 1, 2026
Unprompted review
Reply from Moshy
Hi Kelly, thanks so much for taking the time to leave this review. We think Dianne is terrific, and its awesome to see you agree. I'll make sure she see's this feedback. Thanks again, Alex - Moshy team
Dianne was extremely helpful with…
Dianne was extremely helpful with pressing for a resolution to my delayed prescription. She kept on touch and informed of steps, checking in regularly until the matter was resolved.
July 1, 2026
Unprompted review
Reply from Moshy
Hi Philippa, thanks very much for this great review. We think Dianne is fantastic, and its pleasing to see she was able to help here, and check in with you regularly. We really value your feedback, so if you have any advice on how we could get this to 5 stars please let us know. Thanks again, Alex - Moshy team
Helpful and prompt when I was a bit…
Helpful and prompt when I was a bit stressed about managing my current prescription
July 1, 2026
Unprompted review
Reply from Moshy
Hi Laura, thanks very much for taking the time to leave this review. We really appreciate it, and I'm glad to see the team were able to help when you were feeling a bit stressed. Thats what its all about. Thanks again, Alex - Moshy team
Reply from Moshy
Hi Joy, thank you very much for taking the time to leave this fantastic review, we really appreciate it. Thanks again, Alex - Moshy team
Great support. I had an issue with my medication not…
I had an issue with my medication not arriving. AI didn’t quite answer my problem. So asked to speak to a team member. Darlene came on in minutes and was most helpful. An email came through from another team member giving me instructions on how to proceed with my order. Which then created another problem with a duplicate payment. Darlene emailed me to follow up on my initial problem, which has been sorted and prioritised. So I explained about the duplicate charge and that I will hear from someone on 1-2 days. Darlene then looked into my situation and had it all sorted in 5 mins. Great service thanks Darlene.
June 29, 2026
Unprompted review
Reply from Moshy
Hi Kelly, thank you very much for taking the time to leave this review. We are delighted to see Darlene was able to solve this for you. She is fantastic. I will look into the initial issue, and investigate how we could have handled this better. Thanks again, Alex - Moshy team
Moshy
Moshy, what can I say. You have made it so easy . The delivery, the drs , the Facebook support. I can’t speak highly enough. . I have already lost weight . The support is just amazing
June 29, 2026
Unprompted review
Reply from Moshy
Thank you so much for this fantastic review, we really appreciate it, and are delighted to see you are losing weight. Thats what its all about. Thanks again, Alex - Moshy team
Diane was super helpful in following up…
Diane was super helpful in following up with my inquiry and went beyond with high levels of customer service and care.
June 24, 2026
Unprompted review
Reply from Moshy
Hi Melissa, thanks a lot for leaving this review. We think Dianne is fantastic, so its great to see you agree. We really value your feedback, so please do share with us how we could turn this into a 5 star experience for you. Thanks again, Alex - Moshy team
The 3 months and save needs to be made…
The 3 months and save needs to be made clearer that it’s only for the .25mg. I thought I would go up for the same price. It’s very unclear.
It’s hit and miss as to if people get the questionnaire in time. This needs to be sorted asap
June 19, 2026
Reply from Moshy
Hi Olivia, thank you so much for this feedback, we really appreciate it. The good news is our technical team have fixed both of those issues (pricing clearly displayed at checkout & renewal questionnaire sent on time) so they should be ok now. Thanks again for the great score, despite these issues. We'll do our best to lift to a 5 star standard. Thanks again, Alex - Moshy team
Thanks
Thanks , refunded me tho did take a few days to actually get thru to someone , otherwise good
June 25, 2026
Unprompted review
Reply from Moshy
Hi Monique, thanks for leaving this review. I have taken a look and can see our team did reply to you the very next day, so I will dig into this a bit further and see why it somehow was a few days on your end. We appreciate you leaving this review, and will lift our standards to hopefully earn a 5 star in the future. Thanks again, Alex - Moshy team
Dianne was great in communation.
Dianne was great in communation.
She got things moving and sorted it out for me
June 24, 2026
Unprompted review
Reply from Moshy
Hi Janice, thank you so much for this awesome review. We think Dianne is fantastic, and its great to see you agree. I'll make sure she see's this feedback. Thanks again, Alex - Moshy team
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